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All Journal Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal Transformation of Mandalika
Syafriyansyah
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Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Economics, Econometrics & Finance Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mechanical Engineering Medicine & Pharmacology Physics

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Implementation Of Ship Crew Health Qualifications Based On The 2006 Maritime Labor Convention (MLC) At PT. Conocophillips At PT. Sejatera Bahari Abadi Palembang Branch Safrina, Merry; Ulpa, Maria; Syafriyansyah; Peliani , Winda
Dinasti International Journal of Economics, Finance & Accounting Vol. 5 No. 3 (2024): Dinasti International Journal of Economics, Finance & Accounting (July - August
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v5i3.2756

Abstract

This research aims to determine the implementation of ship crew health qualifications based on the 2006 Maritime Labor Convention (MLC) at PT. Eternal Maritime Prosperity Palembang. In this research the author used qualitative data. Based on the description and discussion that the author has conveyed in the previous chapter based on data from the field, library and office regarding the Health Qualifications of Ship Crews Based on the 2006 Maritime Labor Convention (MLC) and the PT Health Protocol. Conocophillips at PT. Sejaterah Bahari Abadi Palembang Branch, the author can draw a conclusion from this research, namely that the implementation of crew health qualifications at PT. Sejaterah Bahari Abadi is in accordance with the 2006 Maritime Labor Convention (MLC) regulations.
Faktor Yang Mempengaruhi Kepuasan Pengguna Jasa Transportasi Laut Kapal Fery MKP Dharma Kartika VIII Milik PT.Dharma Lautan Utama Cabang Palembang Arsad, Tantawan; Syafriyansyah; Dina Mariana
Journal Transformation of Mandalika, e-ISSN: 2745-5882, p-ISSN: 2962-2956 Vol. 6 No. 11 (2025): November
Publisher : Institut Penelitian dan Pengembangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jtm.v6i11.5552

Abstract

This study aims to identify the factors influencing passenger satisfaction on the KMP Dharma Kartika VIII Ferry operated by PT. Dharma Lautan Utama, Palembang Branch. A total of 100 respondents participated in the survey, the majority being male (65%) and aged between 17–25 years (40%). Data from the last three months indicate an increase in both passenger and vehicle numbers, emphasizing the vessel’s crucial role in transportation and distribution activities. The findings reveal that price perception received positive evaluations, with 62% of respondents strongly agreeing that the fare is affordable, and 50% expressing high satisfaction. Trust in the company’s performance, integrity, and brand image was also rated highly, with 33% of respondents being very satisfied and 40% satisfied. Service quality was assessed positively, with 46% of respondents stating they were very satisfied with the services provided. Validity and reliability tests confirmed the data’s feasibility for analysis. The coefficient of determination showed that price perception, trust, and service quality collectively influence customer loyalty by 82.6%. However, partially, only trust and service quality had a significant impact. Based on these findings, it is recommended that the company continue to improve service quality and strengthen customer trust to maintain loyalty.
Co-Authors Arsad, Tantawan Dina Mariana Maria Ulpa Peliani , Winda Safrina, Merry