<![CDATA[Abstract: This study aims to understand the peer counselors’ fundamental communication skills during online counseling in Peer Counseling Corner (PCC). In this phenomenology study, we gathered data through interviews, while the data validity was confirmed through data triangulation. The obtained data were analyzed using the data horizontalization analysis. Our results indicated that the peer counselors did not implement some basic communication skills during the online counseling, such as discussion initiation, rejection (preventing and prohibiting), confrontation, and silence. Their challenges in implementing the basic communication skills include less capable of identifying the non-verbal responses from the counselees, the counselors’ decreased verbal communication skills during the counseling via chat, a time limit that does not properly function, problems in the implementation of advice, difficulties in applying the reflection of feeling, network issues, as well as the different feel and values between the offline and online counseling. Abstrak: Penelitian ini bertujuan untuk mengetahui penerapan keterampilan dasar komunikasi dalam konseling online oleh konselor sebaya di Peer Counseling Corner (PCC). Metode penelitian yang digunakan adalah jenis rancangan fenomenologi, pengumpulan data menggunakan wawancara, pengecekan keabsahan data menggunakan triangulasi data, analisis data menggunakan analisis data horizonalisasi. Hasil penelitian menunjukkan terdapat keterampilan dasar komunikasi yang tidak diterapkan dalam konseling online oleh konselor sebaya di PCC yaitu inisiasi pembicaraan, rejection (melarang, mencegah), confrontation (konfrontasi) serta silent (diam). Kendala penerapan keterampilan dasar komunikasi yaitu kurang dapat mengidentifikasi respon non verbal yang ditunjukkan konseli, kurang dapat menunjukkan empati kepada konseli, kapasitas konselor untuk berkomunikasi secara verbal berkurang apabila konseling dilaksanakan via chat, seringkali time limit tidak berjalan dengan baik, kendala dalam penerapan advice, kesulitan menerapkan reflection of feeling, adanya kendala jaringan serta perbedaan feel dan value antara konseling offline dan juga konseling online.]]>
