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Internal Communication in Improving Employee Performance of Pertamina Bersatu National Cooperative 139 Jakarta Kusumastuti, Tantri; Furrie, Wulan
Formosa Journal of Applied Sciences Vol. 3 No. 9 (2024): September 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjas.v3i9.10839

Abstract

KOPNAS PB 139 is a company that has various business units but limited human resources make employees often do work outside the predetermined jobdesk. The ambiguous organizational structure plus the lack of coordination between leaders (chairman) and subordinates (managers) at KOPNAS PB 139 are problems faced by the company. The writing of this research aims to find out, analyze, and evaluate the internal communication aspects applied by KOPNAS PB 139. This research is a qualitative research with a case study method at KOPNAS PB 139. Data collection was conducted through interviews with KOPNAS PB 139 employees. The results showed that internal communication with a horizontal model played an important role in improving employee performance at KOPNAS PB 139 even though vertical internal communication experienced obstacles. There are also still communication barriers such as the accumulation of information and sudden changes in plans from KOPNAS PB 139 clients.
Analysis of the Effectiveness of Implementation of Corporate Social Responsibility (CSR) Perisai Bumi by PT. Pertamina Gas in the Kab. Indramayu Riswandi; Kusumastuti, Tantri; Kharisma, Waode; Furrie, Wulan
Formosa Journal of Sustainable Research Vol. 3 No. 1 (2024): January, 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjsr.v3i1.7790

Abstract

One of the Corporate Social Responsibility (CSR) initiatives in state-owned enterprises (BUMN) is the partnership program, specifically tailored for the development of micro, small, and medium enterprises (MSMEs). The goal is to foster sustainability, independence, and competitiveness among these enterprises, utilizing funds derived from BUMN profits. This research aims to investigate the implementation of the CSR program and the long-term impacts it has on the company, with a specific focus on PT. Pertamina Gas. The research employs a qualitative approach utilizing descriptive research methods. Within this study, the researcher adopts one of Ralph Tench's theories and introduces a theoretical model that addresses the primary communication factors for CSR from the company's perspective. This model aims to answer the question, 'How can CSR communication be carried out more effectively?' The model comprises four key elements: communication, subject of communication, form of communication, and content of communication