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All Journal Toba: Journal of Tourism, Hospitality, and Destination Jurnal Ilmu Sosial dan Humaniora Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Journal of Hotel Management
I Wayan Jata
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Social Sciences

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Pengaruh Gaya Kepemimpinan terhadap Loyalitas Karyawan Departemen Housekeeping di Hotel Furamaxclusive Resort and Villas Ubud Anak Agung Aditya Priambada; Ni Desak Made Santi Diwyarthi; Nyoman Gede Mas Wiartha; I Wayan Jata
SOSMANIORA: Jurnal Ilmu Sosial dan Humaniora Vol. 4 No. 1 (2025): Maret 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/sosmaniora.v4i1.4150

Abstract

Employee loyalty reflects the commitment of employees to their company, fostering a sense of responsibility and belonging. It goes beyond simply staying with the organization; it involves employees feeling integrated within the company, which helps them maximize their performance. One key factor influencing employee loyalty is leadership style. The effectiveness of any leadership style depends greatly on the situational context in which it is applied. Therefore, understanding how leadership style impacts employee loyalty is essential. This research identified specific elements of leadership style that negatively and significantly affect employee loyalty at Furamaxclusive Resort and Villas Ubud. The study found that leadership style accounts for 56.1% of employee loyalty, indicating a substantial influence. However, 43.9% of the variance in employee loyalty is attributed to other factors that were not explored in this study. In conclusion, while leadership style plays a major role in fostering employee loyalty, organizations should also consider other factors such as work environment, career development, and employee recognition to enhance overall loyalty. Addressing these elements holistically can result in more loyal and dedicated employees.
Sosialisasi Pengelolaan Pondok Wisata Berbasis Kearifan Lokal Ni Desak Made Santi Diwyarthi; I Wayan Jata; Nyoman Gede Mas Wiartha; I Wayan Adi Pratama
ABDISOSHUM: Jurnal Pengabdian Masyarakat Bidang Sosial dan Humaniora Vol. 4 No. 2 (2025): Juni 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/abdisoshum.v4i2.5020

Abstract

This community service program aimed to enhance the capacity of local communities in managing guesthouses based on local wisdom as part of a sustainable and environmentally friendly hospitality industry development strategy. The program was conducted in Melinggih Kelod Village, Payangan District, Gianyar Regency, an area renowned for its rich cultural and natural potential yet still facing challenges in the professional and ethical management of tourism accommodations. A total of 30 participants, consisting of local business actors and community members, took part in a series of socialization and training sessions. The training materials covered fundamental principles of sustainable tourism, cultural preservation strategies in tourism services, the integration of local values into guest service practices, and digital marketing techniques based on cultural content and authentic experiences. The method used a participatory approach involving case studies, simulations, and field-based mentoring. The results indicated that the community possesses strong potential to develop culturally and environmentally based guesthouses, provided that capacity building through practical training is offered. These findings are supported by several theories, including Community-Based Tourism (CBT), which emphasizes active community participation; Cultural Capital, which highlights the value of cultural assets as economic resources; and the Triple Bottom Line framework, which balances economic, social, and environmental aspects. This approach enables the development of competitive local guesthouse businesses while contributing to cultural preservation and sustainable development.
PENGARUH DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DI HOTEL PRINCESS KEISHA BALI & CONVENTION CENTRE Ni Gusti Ayu Cempaka, Ranti; Sri Sulistyawati, Ni Luh Ketut; I Wayan Jata
Journal of Hotel Management Vol. 2 No. 1 (2024): Journal of Hotel Management
Publisher : Program Studi Administrasi Perhotelan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jhm.v2i1.1566

Abstract

Employees play a crucial role in every organization as they hold the key to success and the ability to accomplish company objectives. Staff performance is an undeniable factor that hotel management must take into account. When staff members perform exceptionally, clients are guaranteed high-quality service. Work discipline is one aspect that influences productivity in the workplace. Employees will become more conscious of the importance of doing a good job on all tasks when there is good work discipline. Finding out how Princess Keisha Bali& Convention Center Hotel's work discipline affects employee performance is the primary goal of this study. The researchers in this quantitative study polled 40 individuals-a representative sample from the entire staff of the Princess Keisha Bali Hotel& Convention Center. This study used saturation sampling techniques for its sampling procedure. Basic linear regression analysis, t-tests, and coefficients of determination are some of the analytical tools used. Work discipline (X) was positively and statistically significantly related to employee performance (, according to the findings. As can be shown in the t-table, the t-value is 10.598=1.684 Employee performance will improve as a result of stricter work rules as work discipline positively affects performance (beta = 1.603). The Princess Keisha Bali &Convention Center Hotel's management hopes to use the findings of this study to encourage more discipline in the workplace and, by extension, higher productivity from its staff.
Pengaruh Motivasi dan Pelatihan Kerja terhadap Kinerja Karyawan di Hotel HR Bali Ida Ayu Nyoman Yuni Devi Antari; Ni Desak Made Santi Diwyarthi; I Wayan Jata
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 3 No. 3 (2024): August 2024
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v3i3.4054

Abstract

This research aims to determine the influence of motivation and job training on employee performance at HR Bali Hotel. This research was conducted using proportional area random sampling, randomly selected based on the population of employees in each sub-population. Therefore, the sample to be used in this study consists of 100 individuals from HR Bali Hotel. The analysis techniques used include validity testing, reliability esting, classical assumption testing, simple linear regression analysis, the coefficient of determination test, and the t-test. The data analysis technique used is multiple regression analysis with the help of the Statistical Program for Social Science (SPSS). The research design employed is a quantitative design with a survey approach. The population used in this study involves all employees working at HR Bali Hotel, totaling 313 individuals. The sample used in this study is employees working at HR Bali Hotel, totaling 100 individuals. The sampling technique used is proportional random sampling using the Slovin formula. The results of the study show that motivation and job training, both partially and simultaneously, have a positive and significant effect on employee performance at HR Bali Hotel.
Kolaborasi Pentahelix dalam Pengembangan Akomodasi dan Pemasaran Wisata Budaya yang Ramah Lingkungan dan Berkelanjutan di Desa Wisata Taro Ni Desak Made Santi Diwyarthi; Nyoman Gede Mas Wiartha; Fakhri Fakhrur Rozy; Ardhana Reswari Masykuri; I Wayan Jata
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 4 No. 4 (2025): November 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v4i4.6305

Abstract

This study aims to analyze the roles and challenges of accommodation management in supporting the sustainability of Taro Tourism Village, by examining the integration of cultural, local economic, and environmentally friendly aspects. The research adopts a qualitative approach with a case study method, focusing on field observations, in-depth interviews with homestay managers, village leaders, tourists, and regional policymakers, as well as a literature review based on the pentahelix theory. Data analysis was conducted through source and method triangulation to obtain a comprehensive understanding of the dynamics of accommodation management in the tourism village. The findings reveal that most accommodations in Taro Tourism Village are still managed conventionally, with a low level of adoption of environmentally friendly practices and digitalization. The local community plays a dominant role in operational aspects but remains less involved in strategic decision-making and digital marketing. This gap has caused accommodations to function suboptimally as instruments of local economic empowerment. Nevertheless, there is great potential for developing community-based homestays through multi-stakeholder (pentahelix) collaboration, integration with digital marketing, and capacity-building in sustainable service and management. Conceptually, this study emphasizes the importance of repositioning accommodation as a strategic element of cultural tourism. Practically, the results offer policy recommendations to strengthen the competitiveness of tourism villages in Bali through the development of accommodations oriented toward sustainability, community participation, and digital technology.
Co-Authors Anak Agung Aditya Priambada Ardhana Reswari Masykuri Fakhri Fakhrur Rozy I Wayan Adi Pratama Ida Ayu Nyoman Yuni Devi Antari Ni Gusti Ayu Cempaka, Ranti Nyoman Gede Mas Wiartha Santi Diwyarthi, Ni Desak Made Sulistyawati, Ni Luh Ketut Sri