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Handoyo, Agus F
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Computer Science & IT Economics, Econometrics & Finance

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In Privately Owned Hospitals, The Caliber Of Care And The Basis Of Patient Satisfaction Are Paramount. Ariyo Bimo, Widhi; Gaffar, Vanessa; Ratnasari, Ina; Handoyo, Agus F
Moneter: Jurnal Keuangan dan Perbankan Vol. 12 No. 2 (2024): JULI
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/moneter.v12i2.873

Abstract

Trust plays a crucial part in providing patients with pleasure who are _ patients' beliefs to House embracing pain _ physicians, nurses, and staff inside House Sick. Research was conducted to determine the relationship between patient happiness and quality care, with a focus on patients receiving private, in-home medical care. Patients receiving inpatient therapy in private homes make up the population under study. The biggest Class 1 BPJS Health customer in Indonesia. a sample of 324 respondents for the research. PLS was one of the analysis techniques employed. According to the results of the investigation, confidence in patient care and quality service have an impact, although not simultaneously or partially. The anticipated research results may be used as a guide to establish strategy for managing home ill patients and as a material factor to assess the degree of patient satisfaction throughout their stay.
Co-Authors Ina Ratnasari, Ina Vanessa Gaffar Widhi Ariyo Bimo