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All Journal QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Jurnal Mitra Pengabdian Farmasi
Lbn. Raja, Edward A.
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Arts Humanities Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Public Health Social Sciences

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The Influence of Education Personnel Competency on Student Academic Service Satisfaction Raja, Togu Harlen Lbn.; Sitanggang, HD. Melva; Lbn. Raja, Edward A.; Zebua, Adiwima Zebua; Lbn. Raja, John G.
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol 15 No 1 (2023): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v15i1.3955

Abstract

This research aims to determine the extent to which the quality of educators and the quality of educational staff influence student satisfaction with the services they receive at an educational institution. The research method used is a quantitative research approach. The survey and research subjects included 85 education staff and 278 Indonesian Business and Computer Institute students who were randomly selected from the Indonesian Business and Computer Institute. Data was collected through a questionnaire using a Likert scale. To ensure the reliability of the data, validity and reliability tests were carried out, and the results showed that all data followed a normal distribution. The research results reveal that the quality of educators has a significant influence on the level of student satisfaction with the services they receive. Besides that, The quality of educational staff also has a significant influence on the level of student satisfaction with these services. These results confirm that both the quality of educators and the quality of educational staff play an essential role in shaping student perceptions and satisfaction with the services provided by educational institutions. Furthermore, this study also measured the coefficient of determination (R)2, which revealed that the quality of educators and educational staff strongly correlates with student satisfaction with services. In other words, these variables can explain most of the variation in student satisfaction levels. These results highlight the importance of the quality of educators and education personnel in creating an adequate and satisfying educational environment for students.
Menumbuh Kembangkan Rasa Nasionalisme dalam Menjunjung Patriotik Kebangsaan Bagi Masyarakat Indonesia Lbn. Raja, Edward A.; Lbn. Raja, John Gilber; Lbn. Raja, Togu Harlen
Jurnal Mitra Pengabdian Farmasi Vol. 2 No. 2 (2023): Februari 2023
Publisher : Akademi Farmasi YPPM Mandiri

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Abstract

Nationalism is not a new thing in this world where nationalism has existed since ancient times where a sense of brotherhood and a sense of concern for one another has occurred since ancient times. Nationalism arises from the existence of differences among humans, whether there are differences in ethnicity, religion, clan which are used as glue for human relations. A good relationship will be maintained by a high sense of brotherhood among human beings. The State of Indonesia has many differences including thousands of tribes, languages, customs and religions so that this needs to be maintained as a wealth in the Unitary State of the Republic of Indonesia. Pancasila as the basis of the State and UUD 1945 as the foundation of national and state life have regulated the pattern of human life and explained the relationship between a good sense of justice in Indonesian society.
The Influence of Education Personnel Competency on Student Academic Service Satisfaction Raja, Togu Harlen Lbn.; Sitanggang, HD. Melva; Lbn. Raja, Edward A.; Zebua, Adiwima Zebua; Lbn. Raja, John G.
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol. 15 No. 1 (2023): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v15i1.3955

Abstract

This research aims to determine the extent to which the quality of educators and the quality of educational staff influence student satisfaction with the services they receive at an educational institution. The research method used is a quantitative research approach. The survey and research subjects included 85 education staff and 278 Indonesian Business and Computer Institute students who were randomly selected from the Indonesian Business and Computer Institute. Data was collected through a questionnaire using a Likert scale. To ensure the reliability of the data, validity and reliability tests were carried out, and the results showed that all data followed a normal distribution. The research results reveal that the quality of educators has a significant influence on the level of student satisfaction with the services they receive. Besides that, The quality of educational staff also has a significant influence on the level of student satisfaction with these services. These results confirm that both the quality of educators and the quality of educational staff play an essential role in shaping student perceptions and satisfaction with the services provided by educational institutions. Furthermore, this study also measured the coefficient of determination (R)2, which revealed that the quality of educators and educational staff strongly correlates with student satisfaction with services. In other words, these variables can explain most of the variation in student satisfaction levels. These results highlight the importance of the quality of educators and education personnel in creating an adequate and satisfying educational environment for students.
Co-Authors Lbn. Raja, John G. Lbn. Raja, John Gilber Sitanggang, HD. Melva Togu Harlen Lbn. Raja Zebua, Adiwima Zebua