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All Journal International Journal of Informatics and Communication Technology (IJ-ICT) Asia-Pacific Management and Business Application JURNAL LENTERA BISNIS Dinasti International Journal of Education Management and Social Science Review of Management and Entrepreneurship Management Studies and Entrepreneurship Journal (MSEJ) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Devotion: Journal of Research and Community Service Jurnal Locus Penelitian dan Pengabdian Journal of Accounting and Finance Management (JAFM) Journal Research of Social Science, Economics, and Management Eduvest - Journal of Universal Studies
Mustikasari, Faranita
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Aerospace Engineering Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Mathematics Neuroscience Social Sciences

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MENDORONG PERUBAHAN: PERAN NILAI HARGA, KESESUAIAN HAMBATAN INFRASTRUKTUR, PENGARUH SOSIAL, DAN INSENTIF PEMERINTAH DALAM MEMBENTUK MINAT GENERASI Y UNTUK MENGADOPSI KENDARAAN LISTRIK DI JABODETABEK Syah Fahlevi, Mochammad Reza; Siregar, Reza Poetra; Mustikasari, Faranita
JURNAL LENTERA BISNIS Vol. 14 No. 3 (2025): JURNAL LENTERA BISNIS, SEPTEMBER 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/jrlab.v14i3.1983

Abstract

Air pollution in Jakarta continues to increase annually, along with the growing number of vehicles on the road. This situation has pushed the electric vehicle sector to develop and adapt rapidly in an effort to mitigate environmental problems in Jakarta. Jakarta is a potential market for both two-wheeled and four-wheeled electric vehicles. However, although Jakarta is one of the largest markets for electric vehicle adoption in Indonesia, various factors still influence electric vehicle purchase intentions in the region. This study uses the Theory of Planned Behavior as a theoretical foundation, adding the variables Price Value and Infrastructure Barrier. Data were collected through an online questionnaire using a non-probability sampling method.
The Influence of Content and System Quality, Sales Promotion and Convenience Towards Freemium Platform Satisfaction Mustikasari, Faranita; Maryanto Putra, Bima; Chrisa Anjani Setiawan, Levina; Ardelia Yuliani, Rasyidah
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.2939

Abstract

This study examines how content quality, system quality, sales promotion, and convenience can affect resubscription intention of the Freemium Over the Top platform. Users of this platform has free but limited access or paid with premium features and can subscribe to more than one platform. Hence, user loyalty is reflected as resubscription. The churn rate on Freemium is higher than the subscription Video on Demand platform, because customers can return to the free service at any time. It becomes challenge for the Freemium Over the Top to maintain its customer base, especially their subscriber. This study uses a quantitative method with 300 nonprobability - convenience sampling respondents, who have subscribed to Over the Top for at least 1 month. Data analysis using Partial Least Square with the results that content quality, system quality, sales promotion, convenience can affect customer satisfaction levels and resubscription intentions. This study also found that users have different preferences, and understanding these preferences can increase user conversion from free to paid. The results of this study can help business actors in the Freemium Over the Top to increase users’ satisfaction and desire to resubscribe.
Analysis of Factors Affecting The Intention To Use Digital Banking: A Case Study Among Generation Z and Generation Y at Bank Jago Sutarya, Dini Gustianawati; Mustikasari, Faranita
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5758

Abstract

Digital developments in the banking sector have led to innovations such as mobile banking and fintech. Bank Jago is a technology-based bank in Indonesia. Although digital literacy is increasing, digital bank account ownership among Generations Z and Y remains low. This study uses the Technology Acceptance Model (TAM) framework to analyze the factors that influence the intention to use Bank Jago's digital services, without comparing between generations. Data was collected through an online survey using convenience sampling of 230 Generation Z and Y respondents in Indonesia, using a 1–5 Likert scale questionnaire. The results show that perceived usefulness, perceived ease of use, trust, attitude, and convenience have a positive effect on intention to use, while trust has a negative effect on attitude. These findings emphasize the importance of perceived usefulness, ease of use, trust, convenience, and attitude in encouraging the adoption of digital banking services.
Understanding Impulse Buying Behavior: The Case of Blind Box Purchases in Indonesia Melvina Lystiani Sandra Dewi, Made; D. Budoyo, Vernandhita; Mustikasari, Faranita
Jurnal Locus Penelitian dan Pengabdian Vol. 5 No. 2 (2026): JURNAL LOCUS: Penelitian dan Pengabdian
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/locus.v5i2.5619

Abstract

Uncertainty-based merchandising, exemplified by the blind-box format, conceals product attributes to heighten consumer anticipation and transform purchase episodes into suspenseful experiences. This study investigates how perceived scarcity, perceived uncertainty, and fear of missing out (FOMO) jointly influence impulsive buying among Indonesian Generation Z consumers in the blind-box market. Data were collected via an online survey of 211 Gen Z respondents, and Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to evaluate both measurement and structural models. Results indicate that perceived scarcity (? = 0.21, p < .01) and perceived uncertainty (? = 0.24, p < .001) each significantly elevate FOMO (R² = .60), which in turn exerts a strong positive effect on impulsive buying (? = 0.45, p < .001; R² = .54). Moreover, both scarcity (? = 0.28, p < .001) and uncertainty (? = 0.32, p < .001) display direct effects on impulsive purchasing. Mediation analyses confirm that FOMO partially mediates these relationships. These findings extend uncertainty-promotion theory by demonstrating the synergistic role of outcome uncertainty and supply scarcity in amplifying loss-aversion processes and FOMO, thereby driving unplanned purchases. From a managerial perspective, calibrated scarcity mechanisms and managed uncertainty can be leveraged to stimulate consumer engagement while preserving trust. Future research should employ longitudinal designs and cross-cultural comparisons to further validate and generalize these insights.
A Study on The Influence of Country of Origin and Perceived Quality on The Purchase Intention For Pre-Owned Electric Vehicles of Chinese Brands in Jabodetabek indrawan, Aditya Yuli; Utami, Fairuz Rizky; Waraswati, Woro Endah; Mustikasari, Faranita
Eduvest - Journal of Universal Studies Vol. 6 No. 2 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i2.52917

Abstract

This study explores the factors influencing the purchase intention of used electric vehicles (EVs) from Chinese brands in the Greater Jakarta area. The research focuses on the roles of Country of Origin (COO) and perceived quality in shaping consumer behavior. As the global transition toward sustainable transportation accelerates, electric vehicles have gained prominence; however, the used EV market—particularly for Chinese brands—remains underdeveloped in Indonesia. A quantitative approach using Structural Equation Modeling (SEM) was employed to analyze data collected from 150 respondents in the Greater Jakarta area. The findings indicate that COO significantly influences consumers’ perceptions of product quality and, consequently, their purchase intentions. Perceived quality serves as a critical mediating variable between COO and purchase intention. The study further reveals that perceived risk negatively affects purchase decisions, reflecting consumer concerns regarding product reliability and after-sales service. These findings enhance the understanding of consumer behavior in Indonesia’s emerging used EV market and offer practical implications for automotive businesses and policymakers. Specifically, the results suggest the need for strategies that strengthen brand credibility, improve perceived quality, and build consumer trust to encourage the adoption of electric vehicles, particularly within the secondary market.
Co-Authors Afyani, Nabilla Putri Alfitra, Fariz Amalia, Shafira Annisa Fahmi, Rana Ardelia Yuliani, Rasyidah Aristanty, Maria Audrey Bahari K, Habib Chrisa Anjani Setiawan, Levina D. Budoyo, Vernandhita Fairuz Rizky Utami, Fairuz Rizky Freddy Gunawan Gardian, Hardy indrawan, Aditya Yuli Irsan, Fatih Akbarul Kusumawardhana, Indra Manek, Michael Valensius Maryanto Putra, Bima Maulana, Muhammad Hendra Melvina Lystiani Sandra Dewi, Made Monang, Andreas Tulus Nurbaiti, Yessy Pratiwi, Titik Putri, Ni Putu Nanda Pramesti Nata Qalbi, Nurfathiyah Mualifah Qois Urwani, Ahmad Salsabillah, Ayu Riska Sari, Nabilah Fadiyah Setiawan, Rheo Alfonso Siregar, Reza Poetra Soesetyo, Suwandy Sonday, Mahendra Ramadhan Susanto, Stefanus Andrew Sutarya, Dini Gustianawati Syah Fahlevi, Mochammad Reza Waraswati, Woro Endah wijaya, grace Yulianto, Dwi Fajar