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All Journal Journal of Education and Learning (EduLearn)
Mufidah, Aulia Maya
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Humanities Education Library & Information Science Social Sciences Other

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The correlation between total quality management with teacher performance in special education Mufidah, Aulia Maya; Yusuf, Munawir; Widyastono, Herry
Journal of Education and Learning (EduLearn) Vol 19, No 1: February 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/edulearn.v19i1.21198

Abstract

Total quality management (TQM) in education is a management theory that directs service providers to carry out quality improvement programs on an ongoing basis that focuses on achieving customer satisfaction in improving the quality of learning. This aim study analyzed the relationship between total quality management and teacher performance in special education. This research used correlational research with a quantitative methodology. Data analysis techniques in this study were instrument tests (validity and reliability). The sample consisted of 132 respondents, including school principals and teachers. Data collection used questionnaires. The quantitative descriptive analysis technique was then applied to the data. The product-moment correlation was used in the hypothesis testing. The findings demonstrated a strong and favorable correlation between teacher effectiveness and overall quality management.
Co-Authors Herry Widyastono, Herry Munawir Yusuf