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The correlation between total quality management with teacher performance in special education Mufidah, Aulia Maya; Yusuf, Munawir; Widyastono, Herry
Journal of Education and Learning (EduLearn) Vol 19, No 1: February 2025
Publisher : Intelektual Pustaka Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/edulearn.v19i1.21198

Abstract

Total quality management (TQM) in education is a management theory that directs service providers to carry out quality improvement programs on an ongoing basis that focuses on achieving customer satisfaction in improving the quality of learning. This aim study analyzed the relationship between total quality management and teacher performance in special education. This research used correlational research with a quantitative methodology. Data analysis techniques in this study were instrument tests (validity and reliability). The sample consisted of 132 respondents, including school principals and teachers. Data collection used questionnaires. The quantitative descriptive analysis technique was then applied to the data. The product-moment correlation was used in the hypothesis testing. The findings demonstrated a strong and favorable correlation between teacher effectiveness and overall quality management.
Development of A Total Quality Management Assessment Model for Enhancing Teacher Learning Performance in Special Schools Mufidah, Aulia Maya; Yusuf, Munawir; Widyastono, Herry
PAEDAGOGIA Vol 26, No 2 (2023): PAEDAGOGIA Jilid 26 No 2 (2023)
Publisher : Universitas Sebelas Maret

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/paedagogia.v26i2.77894

Abstract

This study aims to develop a Total Quality Management (TQM) assessment model and comprehensively examine the implementation of TQM in Special Schools. The primary focus lies in addressing the needs of school principals and teachers, facilitating the enhancement of teacher performance through the model, and evaluating its predictive validity. The research method in this developmental study employed research procedures adapted from Borg and Gall and was organized into four stages. The preliminary study stage comprised library research and field sur­veys. The model development stage involved validating the model by experts and practi­tioners. Using a correlation test, the predictive validity stage examined the relationship between total quality management and teacher performance. This study concludes that the implementation of TQM falls within the medium category. There exists a significant 90% need among school principals and teachers in special schools for assessments related to total quality management, indicating its essential nature. The validation by experts demonstrates consistently high results across all categorization aspects. Similarly, the validation by practitioners also yields noteworthy outcomes within each categorization aspect. The correlation between total quality management and teacher performance has been established. In light of these findings, it can be confidently asserted that the developed learning model is suitable for practical application