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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Sistemasi: Jurnal Sistem Informasi Jiko (Jurnal Informatika dan komputer) Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) Jurnal Impresi Indonesia Jurnal Locus Penelitian dan Pengabdian Eduvest - Journal of Universal Studies The Indonesian Journal of Computer Science The Officium Nobile Journal
Santoso, Aris Budi
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Religion Aerospace Engineering Humanities Automotive Engineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Mathematics Neuroscience Social Sciences

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Aspect-Based Sentiment Analysis In The Asean Tourism Sector: A Systematic Literature Review Arnandy, Jovi; Budi, Indra; Ramadiah, Amanah; Putra, Prabu Kresna; Santoso, Aris Budi
Jurnal Impresi Indonesia Vol. 4 No. 11 (2025): Jurnal Impresi Indonesia
Publisher : Riviera Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58344/jii.v4i11.7228

Abstract

Online reviews are becoming increasingly important for assessing tourist satisfaction, and although aspect-based sentiment analysis (ABSA) can offer in-depth insights, its use in the ASEAN tourism sector is still largely unexamined. Problem: This gap highlights a significant research issue, as there is insufficient knowledge re-garding the present condition, obstacles, and particular possibilities for applying advanced sentiment analysis methods in this distinctive, multicultural area . Objectives: The main aim of this study is to methodically identify worldwide research trends, highlight gaps, and describe the challenges of utilizing ABSA in the tour-ism industry, concentrating on their effects on ASEAN . Methods Used: To accomplish this, a systematic literature review (SLR) was performed on 61 chosen articles following the PRISMA methodology. Re-sults: The findings indicate a notable research gap marked by a narrow emphasis on the ASEAN region and the application of less sophisticated methods in current studies; the main challenges recognized include the varie-ty of languages, cultural differences, and a lack of datasets in local languages . Conclusion & Solution Offered: This organized review of literature concludes by providing suggestions for a plan-based approach that allows the region to use online reviews to improve its tourism competitiveness, emphasizing the necessity of creating local data resources, encouraging cooperation among different fields, and using data-driven tools to support small businesses .
Co-Authors Abdul Gofur Ananda, Dimas Andika Andika Angelo, Michael David Anggraini, Veny Arnandy, Jovi Budi, Indra Dekatama, Alifdaffa Nurfahmi Halim, Dicky Harwenda, Reyhan Widyatna Insani, Faiz Nur Fitrah Irmawan, Oky Ade Kesuma, Husni Wira Mubina, Basma Fathan Permana, Yandi Dwi Prabu Kresna Putra, Prabu Kresna Prastowo, Rahardito Dio Prayogo, Devin Putri, Irzanes Qureshi, Ali Adil Ramadiah, Amanah Tobing, Rahel Nathalia Br