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All Journal Jurnal Anggaran dan Keuangan Negara Indonesia (AKURASI) The Indonesian Journal of Computer Science
Anggriawan, Galih
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Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering

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Model Informasi Kinerja Anggaran Penanggulangan Bencana pada Kementerian/Lembaga Anggriawan, Galih; Sri Rahayu, Neneng; Karunia, Luki
Jurnal Anggaran dan Keuangan Negara Indonesia (AKURASI) Vol. 6 No. 2 (2024): Jurnal Anggaran dan Keuangan Negara Indonesia (AKURASI)
Publisher : Direktorat Jenderal Anggaran Kementerian, Keuangan Republik Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33827/akurasi2024.vol6.iss2.art244

Abstract

Penelitian ini bertujuan untuk melakukan analisis dan membuat suatu model logika program penanggulangan bencana pasca diterapkannya Redesain Sistem Perencanaan dan Penganggaran (RSPP). Metode yang digunakan adalah metode penelitian kualitatif deskriptif dengan pendekatan studi kasus. Pengumpulan data dilakukan dengan wawancara, analisis data dan dokumen. Hasil penelitian menunjukkan belum optimalnya penerapan RSPP pada pengalokasian anggaran yang melibatkan banyak Kementerian/Lembaga (K/L). Informasi kinerja anggaran penanggulangan bencana yang dibangun oleh masing-masing K/L belum dapat mencerminkan sinergi kegiatan berpola lintas. Dalam upaya menjamin belanja yang berkualitas, dapat dilakukan optimalisasi informasi kinerja yang terintegratif dengan menyusun model logika program anggaran untuk memperkuat penerapan penganggaran berbasis kinerja.
Potret Implementasi e-Government pada Layanan Publik Pengaduan Masyarakat di Indonesia Yunita, Novi Prisma; Selina, Refdian Shella; Anggriawan, Galih
The Indonesian Journal of Computer Science Vol. 13 No. 4 (2024): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i4.4184

Abstract

Public complaints are a form of public services provided by governments. Its function is to facilitate the public in submitting complaints related to public services. Public complaint channels: SMS, telephone number, email, form, and website. Based on website searches, various implementations of complaints were found in government websites. They are vary in term of number and implementation. For example, one website provides 2 channel, other website provides none. Two website provide 2 channel, but differs in attributes. Apart of this diversity, the portrait of implementing public complaints is unexplored. This research aims to map the implementation of public complaints in provincial governments in Indonesia. Official website is used as primary data. Documentation and website analysis is conducted to each websites. Keywords, such as complaints, complaints, public services, and public complaints, are used in website content analysis. The content analysis  is classified into the Gartner stage model: presence, interaction, transaction, and transformation. The results show that of the 38 provincial governments, 6 provincial governments are at the presence stage, 23 at the interaction stage, 4 at the transaction stage, and 5 provincial governments at the transformation stage.
Co-Authors R Luki Karunia Selina, Refdian Shella Sri Rahayu, Neneng Yunita, Novi Prisma