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All Journal Jurnal Terapan Ekonomi dan Bisnis (JTEB) Insight : International Journal of social research
Putri, Laela
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Humanities Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science

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Analysis of The Quality of Physiotherapy Services For BPJS Patients In Hospitals On The Island of Java Lasmi, Asifa; Mustika Rehalat, Syani; Putri, Laela; Nur Alpiah, Dini
International Journal of Social Research Vol. 2 No. 4 (2024): Insight : International Journal of Social Research
Publisher : Worldwide Research Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/insight.v2i4.33

Abstract

The growing emphasis on patient-centered healthcare highlights the critical need for high-quality services that meet patient satisfaction, particularly in physiotherapy clinics. This study aims to explore the relationship between the quality of physiotherapy services and patient satisfaction, focusing on various dimensions such as tangibility, reliability, responsiveness, assurance, and empathy. A literature review was conducted, analyzing studies from 2013 to 2023 to assess the effectiveness of physiotherapy services in different settings. The findings indicate a significant correlation between service quality and patient satisfaction, with a substantial number of patients reporting satisfaction with the services received. However, certain areas, such as communication and facility conditions, were identified as needing improvement. The study underscores the importance of enhancing service quality to meet patient expectations and improve overall healthcare outcomes. The results are expected to contribute to the development of more effective physiotherapy services and serve as a reference for future research in this area.
Penguatan Penguatan UMKM Lokal melalui Seminar Branding Produk dan Sertifikasi Halal untuk Pelaku Usaha Desa Talun ermawati, maya; Putri, Laela; Fatharani, Ruhima; Indari, Elik
Jurnal Terapan Ekonomi dan Bisnis Vol. 5 No. 2 (2025): September
Publisher : Universitas Muhammadiyah Ponorogo

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Abstract

Program penguatan UMKM di Desa Talun melalui seminar branding pemasaran dan sertifikasi halal dilaksanakan dengan tujuan meningkatkan pemahaman pelaku usaha mengenai pentingnya legalitas usaha serta sertifikasi halal sebagai strategi penguatan branding. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan purposive sampling terhadap 15 pelaku UMKM, serta teknik pengumpulan data melalui survei dan wawancara. Hasil kegiatan menunjukkan bahwa sebagian besar UMKM di Desa Talun sebelumnya belum memahami pentingnya branding produk maupun manfaat sertifikasi halal, serta menganggap proses pendaftaran sertifikasi halal rumit. Melalui seminar dan pendampingan yang dilakukan, para pelaku UMKM mendapatkan pengetahuan mengenai konsep halal dan thoyib, syarat pengajuaen sertifikasi halal, serta praktik pembuatan Nomor Induk Berusaha (NIB). Hasil kegiatan menunjukkan peningkatan pemahaman sebesar 80% dari peserta, yang ditunjukkan dengan kesediaan seluruh peserta untuk mengajukan sertifikasi halal produk mereka. Dengan demikian, seminar ini memberikan kontribusi nyata terhadap peningkatan kesadaran legalitas usaha, penguatan branding produk, serta dorongan bagi UMKM Desa Talun untuk lebih kompetitif di pasar.
Co-Authors ermawati, maya Fatharani, Ruhima Indari, Elik Lasmi, Asifa Mustika Rehalat, Syani Nur Alpiah, Dini