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THE EFFECT OF THERAPEUTIC COMMUNICATION ON THE LEVEL OF ANXIETY IN PREOPERATIVE PATIENTS aprillya sekararum, dewi; Nur Alpiah, Dini
International Journal of Social Research Vol. 3 No. 1 (2025): Insight : International Journal of Social Research
Publisher : Worldwide Research Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/insight.v3i1.52

Abstract

Surgery is a treatment procedure that uses invasive techniques by opening the part of the body to be treated with an incision which ends with stitching the wound. Of course, patients who will undergo surgery will feel anxious. Therefore, therapeutic communication will be used to reduce patient anxiety. Therapeutic communication is health communication that can provide accurate information and increase the confidence of patients who will undergo surgery. Therefore, every hospital nurse must have good therapeutic communication skills. Adding therapeutic communication skills to nurses can be done through workshops and other training. The design of this research is a literature review or also known as a systematic method for carrying out identification and evaluation of works from the results of research conducted by previous researchers. Using 5 journals covering the last 10 years.The results of this study found that 5 journals said that good therapeutic communication was related to reducing anxiety in preoperative patients with a p-value <0.005.
Patient Satisfaction with Physiotherapi Services In Hospital Emilia, Maria; Aprillya Sekararum, Dewi; Dwi Latifa, Aliya; Nur Alpiah, Dini
International Journal of Social Research Vol. 2 No. 4 (2024): Insight : International Journal of Social Research
Publisher : Worldwide Research Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/insight.v2i4.36

Abstract

Hospitals are one of the various facilities owned by each country which are used to provide health services to the entire community, therefore every hospital is obliged to provide quality health services so that they can satisfy every patient who is undergoing treatment. To realize the stated goals of every hospital in terms of building health services in hospitals, especially in Physiotherapy services, every hospital must have services that are at a good level. Such as in terms of therapist competency, knowledge that is always upgraded by each health worker, professionalism of health workers, and good communication between health workers and patients. This research aims to analyze patient satisfaction with physiotherapy services using a literature review method based on data from Google Scholar or Google Scholar. We use the literature of 4 journals. The results and conclusions of this research obtained from 4 previous journals stated that patients were satisfied with the physiotherapy services provided at the hospital with a p-value < 0.05.