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All Journal Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Bali Medika Jurnal Indonesian Journal of Global Health research Jurnal Abdimas Jatibara UNBI Mengabdi
Nugraha, I Nyoman Adikarya
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Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Nursing Public Health Social Sciences

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Evaluasi Sistem Informasi Manajemen Rumah Sakit (SIMRS) dengan Metode HOT-Fit di Rumah Sakit Daerah Mangusada Wirajaya, Karma Maha; Nugraha, I Nyoman Adikarya
Jurnal Manajemen Kesehatan Yayasan RS.Dr. Soetomo Vol 8, No 1 (2022): JMK Yayasan RS.Dr.Soetomo, Pertama 2022
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (179.036 KB) | DOI: 10.29241/jmk.v8i1.934

Abstract

RSD Mangusada Kabupaten Badung adalah salah satu rumah sakit di lingkungan Pemerintah Kabupaten Badung. Berdasarkan hasil studi pendahuluan di RSD Mangusada Badung masih terjadi kendala dalam pengoperasian SIMRS ini yaitu sistem berjalan lambat dan koneksi internet yang kurang baik sehingga sistem berjalan kurang baik. Selain itu juga penilaian terhadap jalannya sistem dan juga evaluasi terhadap SIMRS belum dilakukan. Tujuan penelitian ini adalah mengevaluasi SIMRS dengan metode HOT-FIT di RSD Mangusada Badung. Penelitian ini adalah penelitian crossectional dengan pendekatan deskriptif kuantitatif. Sampel yang digunakan yaitu sebanyak 110 orang pengguna SIMRS. Dilihat dari komponen manusia pada SIMRS di Rumah Sakit Umum Daerah Mangusada mendapatkan skor 3,1 yang berarti sangat tinggi. Dilihat dari komponen organisasi pada SIMRS di Rumah Sakit Umum Daerah Mangusada mendapatkan skor 2,84 yang berarti sangat tinggi. Dilihat dari komponen teknologi pada SIMRS di Rumah Sakit Umum Daerah Mangusada mendapatkan skor 2,99 yang berarti sangat tinggi dan dilihat dari komponen net benefit pada SIMRS di Rumah Sakit Umum Daerah Mangusada mendapatkan skor 3,03 yang berarti sangat tinggi. SIMRS RSD mangusada telah berjalan dengan baik sehingga pihak manajemen RSD mangusada perlu menjaga dan meningkatkan kinerja SIMRS lebih baik.
Peningkatan Gaya Hidup Bersih dan Sehat Melalui Bakti Sosial dan Sosialisasi di Panti Asuhan Dharma Jati Klungkung Yukiandani, Ni Putu Eviana; Laksmi, Putu Cahya Putri Sri; Suasnawa, I Gede; Sutrisnawati, Ni Nyoman Dwi; Suandari, Putu Vierda Lya; Nugraha, I Nyoman Adikarya
Jurnal Abdimas Jatibara Vol 3, No 2 (2025): Jatibara Vol.3 No.2 Februari 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v3i2.2014

Abstract

Social service and outreach activities carried out by the Hospital Administration Student Association (HIMARS) of Bali International University are one part of the work program. In this activity, HIMARS distributed packages of necessities to children in orphanages as a form of concern for the welfare of others. To ensure continuity, HIMARS has designated this activity as a routine part of the work program carried out every year. Social service and outreach activities at the Dharma Jati Klungkung Orphanage are carried out with the aim of increasing the knowledge and understanding of orphanage children regarding PHBS and increasing caring attitudes towards fellow citizens, as well as a routine program from HIMARS. The social service and outreach method used is by coming directly to the orphanage to hand over packages of needs and providing outreach material about PHBS, hand washing practices and cough and sneeze etiquette. Based on the results of surveys and evaluations using pretest and posttest methods, there was a significant increase in children's knowledge about PHBS, from an average score of 70 in the pretest to 90 in the posttest. This shows that health education programs carried out intensively and participatively can bring positive changes in the healthy living habits of children in orphanages.
Analisis Alur Pelayanan Pasien Rawat Jalan BPJS Kesehatan di Rumah Sakit Mata Bali Mandara Khotima, Fitriya Lailatul; Nugraha, I Nyoman Adikarya; Wardhana, Zainal Firdaus
Bali Medika Jurnal Vol 10 No 1 (2023): Bali Medika Jurnal Vol 10 No 1 Juli 2023
Publisher : Stikes Wira Medika Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36376/bmj.v10i1.278

Abstract

Capaian jumlah pelayanan kesehatan Rumah Sakit Mata Bali Mandara tahun 2020 melampaui target yang telah ditentukan. Adanya potensi pelanggan yang besar harus mampu dijawab melalui alur pelayanan pasien yang baik dan memuaskan. Tujuan penelitian untuk menganalisis alur pelayanan pasien rawat jalan BPJS Kesehatan di Rumah Sakit Mata Bali Mandara. Metode penelitian kualitatif dengan rancangan studi kasus dan pendekatan cross sectional. Partisipan diambil dengan teknik purposive sampling, dan pengumpulan data menggunakan teknik observasi, wawancara mendalam, dokumentasi. Tahapan analisis data: persiapan analisis data, menghayati data, interpretasi data, verifikasi data, representasi data. Hasil penelitian menunjukkan manajemen alur pelayanan pasien rawat jalan BPJS kesehatan RSMBM, antara lain: (1) Dalam proses perencanaan (planning) sudah dilakukan sosialisasi dan penerapan alur pelayanan rawat jalan; (2) Dalam proses pengorganisasian (organizing) terdapat faktor yang menjadi penghambat yaitu jumlah SDM yang tidak sesuai kebutuhan; (3) Dalam proses pelaksanaan (actuating) diketahui bahwa waktu tunggu di loket pendaftaran masih menjadi sebuah permasalahan yang harus diselesaikan. Berkas administrasi pasien kurang lengkap, aturan BPJS menggunakan fingerprint, mesin Kios K menjadi faktor penghambat; (4) Dalam proses pengawasan (controlling) meliputi pengawasan dari atasan, rapat rutin, dan survei kepuasan. Simpulan penelitian adalah Rumah Sakit Mata Bali Mandara telah memiliki alur pelayanan rawat jalan namun dalam penerapannya belum optimal. Hasil penelitian ini diharapkan dapat dijadikan referensi bagi penyelenggara kesehatan di Rumah Sakit untuk meningkatkan pelayanan dalam bidang alur pelayanan pasien poliklinik rawat jalan BPJS Kesehatan sebagai wujud pelayanan kesehatan kepada masyarakat dan dapat memberikan sumbangsih dalam pengembangan ilmu pengetahuan bila diadakan penelitian lebih lanjut terutama dalam bidang alur pelayanan pasien rawat jalan BPJS Kesehatan.   The achievement of the number of health services at the Bali Mandara Eye Hospital in 2020 exceeded the set target. The existence of large potential customers must be answered through a good and satisfactory patient service flow. The purpose of this research was to analyze the flow of BPJS Health outpatient services at the Bali Mandara Eye Hospital. Qualitative research method with case study design and cross-sectional approach using purposive sampling. Data collection using observation techniques, in-depth interviews, and documentation. Data analysis technique with stages: data analysis preparation, observing data, interpreting data, verifying data, and representing data. The results of the study indicate that the management of the outpatient service flow of BPJS Health RSMBM includes: (1) In the planning process, socialization and implementation of the outpatient service flow has been carried out; (2) In the process of organizing there are inhibiting factor is the number of human resources that are not in accordance with the needs; (3) in the actuating process, it is known that waiting time at the registration counter is still a problem that must be resolved. Patient administration files are incomplete, BPJS rules use fingerprints, Kiosk K machines are inhibiting factors; (4) The control process includes supervision from superiors, regular meetings, and satisfaction surveys. The conclusion from the research of the Bali Mandara Eye Hospital already has an outpatient service flow but its implementation is not optimal. The results of this study are expected to be used as a reference for health providers in hospitals to improve services flow of BPJS Health outpatient, health services to the community and can contribute to the development of science if further research is carried out, especially in the field of BPJS Health outpatient service flow.
Edukasi Kesehatan Anak Panti Asuhan: Penerapan PHBS dan Etika Batuk Rismita, Ni Putu Mia; Dewi, Ni Komang Ayu Valintina Setia; Suyastuti, Ni Made Mita Aprilian Adi; Suandari, Putu Vierda Lya; Suasnawa, I Gede; Sutrisnawati, Ni Nyoman Dwi; Nugraha, I Nyoman Adikarya; Wardhana, Zainal Firdaus; Saraswati, Anak Ayu Sri; Rudiartha, I Gusti Lanang
UNBI Mengabdi Vol. 4 No. 2 (2023): UNBI Mengabdi Juli
Publisher : Universitas Bali Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34063/um.v4i2.391

Abstract

Program bakti sosial dan sosialisasi yang dilakukan oleh HIMARS Universitas Bali Internasional bertujuan untuk meningkatkan gaya hidup bersih dan sehat (PHBS) di kalangan anak-anak di Panti Asuhan Taman Permata Hati Bali. Kegiatan ini melibatkan sosialisasi mengenai PHBS, etika batuk bersin, serta praktik mencuci tangan dengan benar. Setelah dilakukan evaluasi menggunakan pre-test dan post-test, ditemukan adanya peningkatan signifikan dalam pengetahuan anak-anak mengenai PHBS, dengan skor rata-rata post-test meningkat 47 poin. Program ini juga berhasil menumbuhkan rasa solidaritas di antara anggota HIMARS dan anak-anak panti. Meskipun demikian, tantangan terkait keberlanjutan penerapan materi yang diajarkan dalam kehidupan sehari-hari tetap menjadi perhatian. Kegiatan ini diharapkan dapat menjadi model dalam pengembangan program pengabdian berbasis kesehatan di panti asuhan lain.   The social service and socialization program conducted by HIMARS Universitas Bali Internasional aims to improve Clean and Healthy Living Behavior (CHLB) among children at Taman Permata Hati Bali Orphanage. This activity involved socialization on CHLB, cough and sneeze etiquette, and proper hand washing practices. After an evaluation using a pre-test and post-test, it was found that there was a significant improvement in the children's knowledge of CHLB, with the average post-test score increasing by 47 points. The program also succeeded in fostering a sense of solidarity among HIMARS members and the orphanage children. Nonetheless, challenges related to the sustainability of the application of the materials taught in daily life remain a concern. This activity is expected to be a model in the development of health-based service programs in other orphanages.
Pemberian Sosialisasi dan Pemeriksaan Kesehatan Bagi Lansia di Panti Sosial Tresna Werdha Wana Seraya Putri, Putu Cahya; Cahya Dewi, Ni Kadek Arika; Diah Arthari, Ni Kadek Ayu; Suasnawa, I Gede; Sutrisna, Ni Nyoman Dwi; Suandari, Putu Vierda Lya; Nugraha, I Nyoman Adikarya
Jurnal Abdimas Jatibara Vol 4, No 1 (2025): Jatibara Vol.4 No.1 Agustus 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v4i1.2293

Abstract

Health check-up activities for the elderly at the Wana Seraya Wredha Social Home are a form of community service that aims to improve the quality of life of the residents of the home. The elderly are a vulnerable age group and require routine health monitoring to prevent and detect chronic diseases and other health problems early. This community service activity was carried out by the Hospital Administration Student Association in collaboration with the Medical Laboratory Technology Student Association which included blood sugar and uric acid examinations. The results of the activity showed that several elderly people experienced uric acid and blood sugar levels that exceeded normal limits, this can educate the elderly about the need for better health management. This activity received a positive response from residents and managers of the home, and was considered useful in increasing awareness and knowledge of the elderly about their health. By holding this health check-up, it is hoped that it can monitor the health conditions of the elderly so that it can improve their overall quality of life.
The Correlation between Information Quality and User Satisfaction of the Hospital Management Information System Suandari, Putu Vierda Lya; Suasnawa, I Gede; Nugraha, I Nyoman Adikarya; Sutrisnawati, Ni Nyoman Dwi
Indonesian Journal of Global Health Research Vol 6 No 4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i4.3128

Abstract

The Hospital Management Information System (HMIS) is a system of communication and information that processes and integrates the entire flow of hospital service in a network of coordination, reporting and administrative procedures to obtain accurate information. Integrated HMIS will help speed up the hospital management process. Purpose: To determine the correlation between the quality of information produced by HMIS and user satisfaction in terms of the benefits generated at Balimed Hospital Denpasar. Methods: This research used a quantitative method by administering a questionnaire. The number of samples was 69 respondents HMIS users from 15 unit in the hospital with Proportionate Random Sampling technique. Data was collected using a questionnaire with the sample participating in answering several questions in this research questionnaire. Spearmans Test was conducted for Hypothesis testing. Results: Variable of information quality has good category with overall average value is 2.71. The statement with the highest average value is "HMIS produces accurate information" which is 3.27. The statement with the lowest average value is "how HMIS works is difficult to understand" which is 1.88. Variable of user satisfaction has the satisfied category with overall average value is 2.95. The statement with the highest average value is "the information systems, facilities and equipment currently provided and used, can help and satisfy user" which is 3.27. The statement with the lowest average value is "The information provided is not reliable/trustworthy" which is 2.21. The results of the analysis obtained r value = 0.76 with p value <0.001. These results mean that information quality has a positive and significant effect on user satisfaction.
The Relationship of the Online Registration System Quality and the Effectiveness of Service Time with Patient Satisfaction Suandari, Putu Vierda Lya; Nugraha, I Nyoman Adikarya; Sutrisnawati, Ni Nyoman Dwi
Indonesian Journal of Global Health Research Vol 6 No 3 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i3.3130

Abstract

The implementation of an online registration system is one of the efforts made by the Bali Mandara Eye Hospital to reduce the backlog of patients, The problem that often causes a buildup of patients in polyclinics is due to a lack of understanding of registering online. Over the last three years, the service time has the lowest score in the community satisfaction index report at the Bali Mandara Eye Hospital. This study aims to analyze the relationship between the quality of the online registration system and the effectiveness of service time, with patient satisfaction at the Bali Mandara Eye Hospital. This research uses a quantitative research approach using a questionnaire. The sampling technique in this research used cluster random sampling. Data was collected using a questionnaire with the sample participating in answering several questions in this research questionnaire. The sample for this research was patients who visited the Bali Mandara Eye Hospital polyclinic with a total sample of 96 samples. The analytical method used is multiple regression analysis. The online registration system quality variable is in the good category with average value is 2.78. The service time effectiveness variable is in the good category with average value is 2.80. The patient satisfaction variable has a satisfied category with average value is 2.96. The results of the analysis obtained a significance value for the F test, namely 0.001 < 0.05. These results mean that those two variables have a significant influence together on Patient Satisfaction. The coefficient of determination (R2) obtained was 0.869. This means that 86.9% of patient satisfaction is influenced by the Online Registration System Quality and Effectiveness of Service Time. The online registration system quality and the effectiveness of service times have a significant influence together on patient satisfaction at the Bali Mandara Eye Hospital.
Pemberdayaan Generasi Muda Melalui Penyuluhan Perilaku Hidup Bersih Dan Sehat Untuk Meningkatkan Kualitas Kesehatan Di Masa New Normal Suandari, Putu Vierda Lya; Suasnawa, I Gede; Sutrisnawati, Ni Nyoman Dwi; Nugraha, I Nyoman Adikarya; Wardhana, Zainal Firdaus; Saraswati, Anak Ayu Sri; Saputra, I Gusti Ngurah Made Yudhi; Rudiartha, I Gusti Lanang Made
UNBI Mengabdi Vol. 2 No. 2 (2021): UNBI Mengabdi
Publisher : Universitas Bali Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34063/um.v2i2.211

Abstract

Meningkatkan derajat kesehatan di masa new normal merupakan salah satu upaya yang sangat penting untuk mencapai taraf hidup yang lebih baik. Pemberian pemahaman dan peningkatan kesadaran generasi muda untul menerapkan pola hidup bersih dan sehat yang dilingkungan panti asuhan merupakan salah satu strategi untuk meningkatkan derajat kesehatan generasi muda. Program Pengabdian Masyarakat yang diselenggarakan oleh Program Studi Administrasi Rumah Sakit Fakultas Ilmu-ilmu Kesehatan Universitas Bali Internasional bertujuan untuk meningkatkan pengetahuan dan pemahaman generasi muda untuk memiliki kesadaran untuk menjaga kesehatannya melalui pengenalan perilaku hidup bersih dan sehat (PHBS). Metode pelaksanaan dengan memberikan penyuluhan tentang praktik PHBS di lingkungan panti asuhan dan pemberdayaan generasi muda dengan kebiatan menjaga kebersihan lingkungan. Kegiatan ini melibatkan seluruh anak-anak panti asuhan yang berjumlah 20 orang. Hasil kegiatan ini menunjukkan bahwa ada peningkatan pengetahuan generasi muda di panti asuhan tentang PHBS dan seluruh anak-anak panti asuhan mampu untuk mencuci tangan dengan benar. Monitoring secara berkala perlu dilaksanakan oleh pihak panti asuhan, serta dapat mengintensifkan kerjasama dengan institusi Pendidikan maupun institusi di masyarakat
Manajemen Data Kesehatan Masyarakat Di Desa Ban, Kubu, Karangasem Bali Dwi Sutrisnawati, Ni Nyoman; Suasnawa, I Gede; Suandari, Putu Vierda Lya; Nugraha, I Nyoman Adikarya; Wardhana, Zainal Firdaus; Rudiartha, I Gusti Lanang Made; Saraswati, Anak Ayu Sri; Virawan, Made Koen; Ratmaya, Ketut Anom
UNBI Mengabdi Vol. 4 No. 1 (2023): UNBI Mengabdi Januari
Publisher : Universitas Bali Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Gempa berkekuatan 4,8 Skala Richter di Bali pada 16 Oktober 2021 telah menyebabkan beberapa daerah di Karangasem mengalami kerusakan yang signifikan. Desa Ban, Kubu, Karangasem merupakan salah satu desa yang terdampak gempa. Kondisi keterbatasan dalam kondisi bencana akan berdampak bagi status kesehatan masyarakat. Program Studi Administrasi Rumah Sakit berkolaborasi dengan program studi lain di bawah Fakultas Ilmu-ilmu Kesehatan Universitas Bali Internasional untuk melaksanakan pelayanan kesehatan gratis di Desa Ban bagi masyarakat yang membutuhkan. Program Studi Administrasi Rumah Sakit juga kemudian melakukan manajemen data kesehatan masyarakat yang telah mendapatkan pelayanan kesehatan untuk memberikan gambaran kondisi dan kebutuhan masyarakat di Desa Ban. Pelaksanaan pelayanan kesehatan dan manajemen data dilakukan selama satu hari dengan 82 orang pasien. Diketahui dari hasil manajemen data terdapat tiga diagnosa tertinggi yaitu Myalgia sebesar 18,90%, Arthtitis sebesar 11.7%, serta Dispepsia dan Hipertensi yang sama-sama memiliki persentase sebesar 9,90%. Sedangkan pemberian obat terbanyak yaitu Paracetamol sebanyak 18,54%, Piroxicam sebanyak 13,48% serta Caviplex sebanyak 9,55%. Informasi melalui manajemen data ini diharapkan dapat memberikan gambaran mengenai kondisi dan kebutuhan masyarakat di Desa Ban sehingga dapat membantu perencanaan kegiatan serupa bagi pihak-pihak terkait sehingga pelaksanaan pemberian bantuan kesehatan menjadi lebih efektif.
Co-Authors Cahya Dewi, Ni Kadek Arika Dewi, Ni Komang Ayu Valintina Setia Diah Arthari, Ni Kadek Ayu I Gede Suasnawa I Gusti Ngurah Made Yudhi Saputra Khotima, Fitriya Lailatul Laksmi, Putu Cahya Putri Sri Ni Nyoman Dwi Sutrisnawati Putri, Putu Cahya Ratmaya, Ketut Anom Rismita, Ni Putu Mia Rudiartha, I Gusti Lanang Rudiartha, I Gusti Lanang Made Saraswati, Anak Ayu Sri Suandari P.V.L Sutrisna, Ni Nyoman Dwi Suyastuti, Ni Made Mita Aprilian Adi Virawan, Made Koen Wirajaya, Karma Maha Yukiandani, Ni Putu Eviana Zainal Firdaus Wardhana