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All Journal Journal Pharmaceutical Science and Application (JPSA) Jurnal Manajemen Bisnis Indonesian Journal of Global Health research JUDICIOUS: Journal of Management Jurnal Abdimas Jatibara UNBI Mengabdi
I Gede Suasnawa
Universitas Bali Internasional
Biochemistry, Genetics & Molecular Biology Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Medicine & Pharmacology Nursing Public Health Social Sciences

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Pengaruh Pelayanan Prima dan Customer Relationship Management terhadap Loyalitas Pasien yang dimediasi oleh Kepuasan dan Kepercayaan I Gede Suasnawa; A.A.N. Eddy Supriyadinata Gorda
Jurnal Manajemen dan Bisnis Vol 14 No 1 (2017)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (476.478 KB) | DOI: 10.38043/jmb.v14i1.332

Abstract

ABSTRACTThe study aims to examine Influence in Service Excellence, Customer Relationship Management (CRM) mediated by Patient Satisfaction, Trust to Loyalty in Bali Royal Hospital. This research is an explanatory, using a causal approach. The location of this research is in Bali Royal Hospital. The sampling technique is an incidental sampling with patient criteria who visit Bali Royal Hospital more than twice in the age of 17-65 years and are able to interact, so that the number of samples used in this study amounted to 135 respondents. The data analysis that was used in this study was the CB-SEM (Covariance-Based Structural Equation Modeling). The results of this study are excellent service have positive effect on patient satisfaction and confidence in Bali Royal Hospital. Variable Customer Relationship Management (CRM) has positive effect on patient satisfaction and confidence in General Hospital Bali Royal. Additionally, satisfaction and confidence effect positively on patients' trust in Bali Royal Hospital. The advice that is given to the Hospital Management is further optimize the role of management in terms of operational oversight hospital. Suggested to the other researchers to further examine the factors that influence patient’s loyalty with different variables and indicators which are not contained in this research.
THE EFFECT OF EDUCATIONAL LEAFLET USING BLOOD ADDED TABLETS ON THE KNOWLEDGE LEVEL OF PREGNANT MOTHER PATIENTS WITH ANEMIA AT PUSKESMAS 1 JEMBRANA I Gusti Ayu Diah Candra Dewi; Ida Ayu Manik Partha Sutema; I Gede Suasnawa
Journal Pharmaceutical Science and Application Vol 4 No 2 (2022): Journal Pharmaceutical Science and Application (JPSA)
Publisher : Departement of Pharmacy, Faculty of Mathematic and Natural Science, Udayana University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/JPSA.2022.v04.i02.p03

Abstract

Background: Anemia in pregnancy is a condition where the hemoglobin (Hb) level is less than 11gr/dl in women who are pregnant. Providing education through leaflets to pregnant women is expected to help prevent anemia during pregnancy. Objective: The purpose of this study was to determine the effect of providing education on the use of blood supplement knowledge on the level of knowledge of pregnant women with anemia at Puskesmas I Jembrana in 2022. Methods: The research design used in this study was a quantitative study with a pre-experimental design approach of Groups Pretest-Posttest. The sampling technique used was total sampling with 67 pregnant women with anemia. Results: The results of this study revealed that there was an effect of leaflet education on the use of blood-added tablets on the knowledge level of pregnant women with anemia at Puskesmas 1 Jembrana with a p-value of 0.000 < (0.05) and a mean difference in the pretest and posttest values ??of 5.43. Conclusion: There is a significant effect between the level of knowledge about the use of blood steadfast tablets and the incidence of anemia in pregnant women. It is hoped that the public, especially pregnant women, will pay more attention to their condition and always consult health workers regarding the use of blood-added tablets. Keywords: Anemia; Leaflet; Knowledge
Pengaruh Supervisi dan Disiplin Kerja Terhadap Kinerja Perawat Rawat Inap di Rumah Sakit Umum “X” Suasnawa, I Gede; Nurhaeni, Anik; Wardhana, Zainal Firdaus
JUDICIOUS Vol 4 No 2 (2023): Judicious
Publisher : Neolectura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37010/jdc.v4i2.1478

Abstract

Kinerja karyawan sangat penting bagi organisasi khususnnya rumah sakit, tanpa kinerja yang baik maka organisasi tidak akan bisa mencapai tujuannya. Program supervisi dan disiplin kerja yang ditanamkan organisasi kepada karyawan akan sangat mempengaruhi kesungguhan karyawan dalam bekerja, karena itu pemimpin organisasi atau rumah sakit harus melaksanakan supervisi yang dapat mendorong karyawan untuk meningkatkan motivasi kerja dan disiplin karyawan. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh supervisi dan disiplin kerja terhadap kinerja perawat rawat inap di Rumah Sakit Umum “X”. Sampel yang diambil dalam penelitian ini berjumlah 61 orang perawat. Instrument penelitian ini menggunakan kuesioner. Teknik analisis data yang dipergunakan untuk memecahkan masalah dalam penelitian ini adalah teknik regresi linier berganda. Hasil penelitian dalam penelitian ini adalah supervisi dan disiplin kerja berpengaruh positif dan signifikan terhadap kinerja perawat, dengan t hitung supervisi sebesar 4,796 dan disiplin kerja sebesar 6,544 serta nilai determinasi sebesar 0,683 atau 68,3% dan nilai signifikansi sebesar 0,000. Saran kepada pihak Rumah Sakit agar mengawasi perawat pelaksana, memberi pengarahan secara regular konsisten, menerapkan sanksi kepada perawat pelaksana dan diharapkan melaksanakan tugas sesuai dengan waktu yang telah ditetapkan dengan menerapkan skala prioritas.
Peningkatan Gaya Hidup Bersih dan Sehat Melalui Bakti Sosial dan Sosialisasi di Panti Asuhan Dharma Jati Klungkung Yukiandani, Ni Putu Eviana; Laksmi, Putu Cahya Putri Sri; Suasnawa, I Gede; Sutrisnawati, Ni Nyoman Dwi; Suandari, Putu Vierda Lya; Nugraha, I Nyoman Adikarya
Jurnal Abdimas Jatibara Vol 3, No 2 (2025): Jatibara Vol.3 No.2 Februari 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v3i2.2014

Abstract

Social service and outreach activities carried out by the Hospital Administration Student Association (HIMARS) of Bali International University are one part of the work program. In this activity, HIMARS distributed packages of necessities to children in orphanages as a form of concern for the welfare of others. To ensure continuity, HIMARS has designated this activity as a routine part of the work program carried out every year. Social service and outreach activities at the Dharma Jati Klungkung Orphanage are carried out with the aim of increasing the knowledge and understanding of orphanage children regarding PHBS and increasing caring attitudes towards fellow citizens, as well as a routine program from HIMARS. The social service and outreach method used is by coming directly to the orphanage to hand over packages of needs and providing outreach material about PHBS, hand washing practices and cough and sneeze etiquette. Based on the results of surveys and evaluations using pretest and posttest methods, there was a significant increase in children's knowledge about PHBS, from an average score of 70 in the pretest to 90 in the posttest. This shows that health education programs carried out intensively and participatively can bring positive changes in the healthy living habits of children in orphanages.
Edukasi Kesehatan Anak Panti Asuhan: Penerapan PHBS dan Etika Batuk Rismita, Ni Putu Mia; Dewi, Ni Komang Ayu Valintina Setia; Suyastuti, Ni Made Mita Aprilian Adi; Suandari, Putu Vierda Lya; Suasnawa, I Gede; Sutrisnawati, Ni Nyoman Dwi; Nugraha, I Nyoman Adikarya; Wardhana, Zainal Firdaus; Saraswati, Anak Ayu Sri; Rudiartha, I Gusti Lanang
UNBI Mengabdi Vol. 4 No. 2 (2023): UNBI Mengabdi Juli
Publisher : Universitas Bali Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34063/um.v4i2.391

Abstract

Program bakti sosial dan sosialisasi yang dilakukan oleh HIMARS Universitas Bali Internasional bertujuan untuk meningkatkan gaya hidup bersih dan sehat (PHBS) di kalangan anak-anak di Panti Asuhan Taman Permata Hati Bali. Kegiatan ini melibatkan sosialisasi mengenai PHBS, etika batuk bersin, serta praktik mencuci tangan dengan benar. Setelah dilakukan evaluasi menggunakan pre-test dan post-test, ditemukan adanya peningkatan signifikan dalam pengetahuan anak-anak mengenai PHBS, dengan skor rata-rata post-test meningkat 47 poin. Program ini juga berhasil menumbuhkan rasa solidaritas di antara anggota HIMARS dan anak-anak panti. Meskipun demikian, tantangan terkait keberlanjutan penerapan materi yang diajarkan dalam kehidupan sehari-hari tetap menjadi perhatian. Kegiatan ini diharapkan dapat menjadi model dalam pengembangan program pengabdian berbasis kesehatan di panti asuhan lain.   The social service and socialization program conducted by HIMARS Universitas Bali Internasional aims to improve Clean and Healthy Living Behavior (CHLB) among children at Taman Permata Hati Bali Orphanage. This activity involved socialization on CHLB, cough and sneeze etiquette, and proper hand washing practices. After an evaluation using a pre-test and post-test, it was found that there was a significant improvement in the children's knowledge of CHLB, with the average post-test score increasing by 47 points. The program also succeeded in fostering a sense of solidarity among HIMARS members and the orphanage children. Nonetheless, challenges related to the sustainability of the application of the materials taught in daily life remain a concern. This activity is expected to be a model in the development of health-based service programs in other orphanages.
Pemberian Sosialisasi dan Pemeriksaan Kesehatan Bagi Lansia di Panti Sosial Tresna Werdha Wana Seraya Putri, Putu Cahya; Cahya Dewi, Ni Kadek Arika; Diah Arthari, Ni Kadek Ayu; Suasnawa, I Gede; Sutrisna, Ni Nyoman Dwi; Suandari, Putu Vierda Lya; Nugraha, I Nyoman Adikarya
Jurnal Abdimas Jatibara Vol 4, No 1 (2025): Jatibara Vol.4 No.1 Agustus 2025
Publisher : STIKES Yayasan RS.Dr.Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29241/jaj.v4i1.2293

Abstract

Health check-up activities for the elderly at the Wana Seraya Wredha Social Home are a form of community service that aims to improve the quality of life of the residents of the home. The elderly are a vulnerable age group and require routine health monitoring to prevent and detect chronic diseases and other health problems early. This community service activity was carried out by the Hospital Administration Student Association in collaboration with the Medical Laboratory Technology Student Association which included blood sugar and uric acid examinations. The results of the activity showed that several elderly people experienced uric acid and blood sugar levels that exceeded normal limits, this can educate the elderly about the need for better health management. This activity received a positive response from residents and managers of the home, and was considered useful in increasing awareness and knowledge of the elderly about their health. By holding this health check-up, it is hoped that it can monitor the health conditions of the elderly so that it can improve their overall quality of life.
The Correlation between Information Quality and User Satisfaction of the Hospital Management Information System Suandari, Putu Vierda Lya; Suasnawa, I Gede; Nugraha, I Nyoman Adikarya; Sutrisnawati, Ni Nyoman Dwi
Indonesian Journal of Global Health Research Vol 6 No 4 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i4.3128

Abstract

The Hospital Management Information System (HMIS) is a system of communication and information that processes and integrates the entire flow of hospital service in a network of coordination, reporting and administrative procedures to obtain accurate information. Integrated HMIS will help speed up the hospital management process. Purpose: To determine the correlation between the quality of information produced by HMIS and user satisfaction in terms of the benefits generated at Balimed Hospital Denpasar. Methods: This research used a quantitative method by administering a questionnaire. The number of samples was 69 respondents HMIS users from 15 unit in the hospital with Proportionate Random Sampling technique. Data was collected using a questionnaire with the sample participating in answering several questions in this research questionnaire. Spearmans Test was conducted for Hypothesis testing. Results: Variable of information quality has good category with overall average value is 2.71. The statement with the highest average value is "HMIS produces accurate information" which is 3.27. The statement with the lowest average value is "how HMIS works is difficult to understand" which is 1.88. Variable of user satisfaction has the satisfied category with overall average value is 2.95. The statement with the highest average value is "the information systems, facilities and equipment currently provided and used, can help and satisfy user" which is 3.27. The statement with the lowest average value is "The information provided is not reliable/trustworthy" which is 2.21. The results of the analysis obtained r value = 0.76 with p value <0.001. These results mean that information quality has a positive and significant effect on user satisfaction.
The Role of Nursing Leadership in Health Services Accreditation Lisnawati, Ni Made Ary; Suasnawa, I Gede; Widnyani, Ni Made; Sriwahyuningsih, Ni Luh Gde Nita; Darmayanti, Ni Luh
Indonesian Journal of Global Health Research Vol 6 No 2 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i2.3901

Abstract

Law Number 17 of 2023 concerning Health states that every health service facility is obliged to continuously and sustainably improve the quality of health services, one of which is by means of accreditation. Accreditation is a recognition of service quality.The success or failure of health service facilities in achieving accreditation goals is very dependent on the leadership's ability to improveCommitment from nurses in implementing accreditation in health services. This research design uses a scoping review, with 8 articles published from 2019-2024 in English or Indonesian, as well as complete articles. The literature review protocol and evaluation uses the PRISMA checklist to determine the selection of studies that have been found and adapted to the objectives of the literature review. Accreditation has a positive impact on the quality of health services in health service facilities. The role of nursing leaders has an important meaning in implementing accreditation. The role of nursing leaders has an important meaning in implementing accreditation in health service facilities. The ability of leaders to foster a sense of commitment from nurses plays a role in implementing accreditation in health services.
Pemberdayaan Generasi Muda Melalui Penyuluhan Perilaku Hidup Bersih Dan Sehat Untuk Meningkatkan Kualitas Kesehatan Di Masa New Normal Suandari, Putu Vierda Lya; Suasnawa, I Gede; Sutrisnawati, Ni Nyoman Dwi; Nugraha, I Nyoman Adikarya; Wardhana, Zainal Firdaus; Saraswati, Anak Ayu Sri; Saputra, I Gusti Ngurah Made Yudhi; Rudiartha, I Gusti Lanang Made
UNBI Mengabdi Vol. 2 No. 2 (2021): UNBI Mengabdi
Publisher : Universitas Bali Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34063/um.v2i2.211

Abstract

Meningkatkan derajat kesehatan di masa new normal merupakan salah satu upaya yang sangat penting untuk mencapai taraf hidup yang lebih baik. Pemberian pemahaman dan peningkatan kesadaran generasi muda untul menerapkan pola hidup bersih dan sehat yang dilingkungan panti asuhan merupakan salah satu strategi untuk meningkatkan derajat kesehatan generasi muda. Program Pengabdian Masyarakat yang diselenggarakan oleh Program Studi Administrasi Rumah Sakit Fakultas Ilmu-ilmu Kesehatan Universitas Bali Internasional bertujuan untuk meningkatkan pengetahuan dan pemahaman generasi muda untuk memiliki kesadaran untuk menjaga kesehatannya melalui pengenalan perilaku hidup bersih dan sehat (PHBS). Metode pelaksanaan dengan memberikan penyuluhan tentang praktik PHBS di lingkungan panti asuhan dan pemberdayaan generasi muda dengan kebiatan menjaga kebersihan lingkungan. Kegiatan ini melibatkan seluruh anak-anak panti asuhan yang berjumlah 20 orang. Hasil kegiatan ini menunjukkan bahwa ada peningkatan pengetahuan generasi muda di panti asuhan tentang PHBS dan seluruh anak-anak panti asuhan mampu untuk mencuci tangan dengan benar. Monitoring secara berkala perlu dilaksanakan oleh pihak panti asuhan, serta dapat mengintensifkan kerjasama dengan institusi Pendidikan maupun institusi di masyarakat
Pengenalan Digital Administration dalam Peningkatan Mutu Rumah Sakit Suasnawa, I Gede; Suandari, Putu Vierda Lya; Sutrisnawati, Ni Nyoman Dwi; Nugraha, I Nyoman Adi Karya; Wardhana, Zainal Firdaus; Saraswati, Anak Ayu Sri; Rudiartha, I Gusti Lanang Made; Virawan, Made Koen; Ratmaya, Ketut Anom
UNBI Mengabdi Vol. 4 No. 1 (2023): UNBI Mengabdi Januari
Publisher : Universitas Bali Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Rumah Sakit Umum Payangan melakukan soft launching bulan Februari 2020. Rumah sakit mengusung visi misi menyederhanakan layanan, mendekatkan akses layanan, dan pelayanan yang terjangkau tanpa mengurangi kualitas. Rumah Sakit Umum Payangan saat ini masih dalam tahap pengembangan pelayanan sehingga penting untuk diberikan pengenalan serta pemahaman mengenai digital administration dalam upaya peningkatan mutu pelayanan Rumah Sakit. Pengabdian kepada masyarakat ini bertujuan untuk meningkatkan pengetahuan pegawai dan ingin melihat apakah pemberian sosialisasi berpengaruh terhadap tingkat pengetahuan pegawai. Metode yang digunakan adalah metode sosialisasi dengan media power point secara daring melalui aplikasi zoom meeting. Analisis data menggunakan analisis data deskriptif yaitu untuk menggambarkan pengetahuan pegawai sebelum dan sesudah diberikan sosialisasi dan analisis inferensial menggunakan uji paired sampel t-test, digunakan untuk mengkaji keefektifan perlakuan. Hasil dalam pengabdian ini adalah pengetahauan pegawai sebelum diberikan sosialisasi adalah dengan nilai rata-rata 42,21 dengan katagori kurang dan pengetahuan pegawai setelah diberikan sosialisai dengan nilai rata-rata sebesar 91.76 dengan katagori baik. Nilai Sig. (2-tailed) sebesar 0,000<0,05, maka dapat disimpulkan terdapat perbedaaan yang nyata antara pengetahuan peserta sebelum dan sesudah diberikan sosialisasi. Hal ini berarti terdapat pengaruh pemeberian sosialisasi terhadap peningkatan pengetahuan pegawai tentang digital administration dalam peningkatan mutu rumah sakit di Rumah Sakit Umum Payangan.
Co-Authors Anak Agung Ngurah Eddy Supriyadinata Gorda Anik Nurhaeni Cahya Dewi, Ni Kadek Arika Dewi , Ni Made Ayu Paramita Dewi, Ni Komang Ayu Valintina Setia Diah Arthari, Ni Kadek Ayu I Gusti Ayu Diah Candra Dewi I Gusti Ngurah Made Yudhi Saputra Laksmi, Putu Cahya Putri Sri Ni Luh Darmayanti Ni Made Ary Lisnawati Ni Nyoman Dwi Sutrisnawati Nugraha, I Nyoman Adi Karya Nugraha, I Nyoman Adikarya Nugraha, Nyoman Adi Karya Putri , Ni Wayan Eka Ananda Putri, Putu Cahya Ratmaya, Ketut Anom Rismita, Ni Putu Mia Rudiartha, I Gusti Lanang Rudiartha, I Gusti Lanang Made Saraswati, Anak Ayu Sri Sriwahyuningsih, Ni Luh Gde Nita Suandari P.V.L Sutema, Ida Ayu Manik Partha Sutrisna, Ni Nyoman Dwi Suyastuti, Ni Made Mita Aprilian Adi Virawan, Made Koen Widnyani, Ni Made Yukiandani, Ni Putu Eviana Zainal Firdaus Wardhana