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All Journal PINISI Discretion Review Jurnal Indonesia Sosial Teknologi
Fauziyyah, Nadhira
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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The Next Generation Social Welfare Information System (SIKS – NG) Website Acceptance Model in Garut Regency using UTAUT 3 Fauziyyah, Nadhira; Alamanda, Dini Turipanam; Ramdhani, Abdullah; Kusmiati, Eti
PINISI Discretion Review Volume 7, Issue 2, March 2024
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v7i2.58619

Abstract

Increasing user acceptance of a website is an important aspect in ensuring the success and sustainability of website usage. In Garut Regency, the implementation of the Next Generation Social Welfare Information System (SIKS – NG) plays a crucial role in providing population information services to the public. Therefore, this research aims to analyse the acceptance model of the SIKS – NG website in Garut Regency using the Unified Theory of Acceptance and Use of Technology 3 (UTAUT 3). This study employed a survey method by collecting data from 40 users representing sub-districts in Garut Kota District t, Garut Regency. The data were then analysed using Partial Least Squares – Structural Equation Mode (PLS – SEM). The result showed that performance expectations, business expectations, habits, facilitating conditions and personal computer innovation which are the dimensions of UTAUT 3 have a significant effect on behavioural intention and there is an influence of behavioural intention on SIKS – NG website adoption behaviour in Garut Regency. This research has practical implications the development and management of the SIKS – NG website, especially in Garut Regency. In addition, this research can also be a basis for further research in the context of the acceptance use of information technology in other areas.
Online Service Acceptance Model of Population and Civil Registration Agency in Indonesia using Technology Acceptance Model Safutri, Wulan; Alamanda, Dini Turipanam; Ramdhani, Abdullah; Fauziyyah, Nadhira
Jurnal Indonesia Sosial Teknologi Vol. 5 No. 5 (2024): Jurnal Indonesia Sosial Teknologi
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jist.v5i5.1042

Abstract

The application of online services at the Population and Civil Registry Service (Disdukcapil) in Indonesia is important in increasing the efficiency and quality of public services. However, the success of reveiving online services is still a major concern for the government and public service managers. Therefore, this study aims to analyze the online service acceptance model at Disdukcapil in Indonesia using the Technology Acceptance Model (TAM). The data collection method was carried out through a survey of potential users of online services and using Partial Least Squares – Structural Equation Model (PLS – SEM) to analyze the data. The results showed that perceived ease of use, perceived usefulness, attitudes towards system, behavioural intention and the actual system usage which are the dimensions of the Technology Acceptance Model have a positive effect on acceptance of online services at Disdukcapil in Indonesia. The findings can be used as a guide for policy makers and public service managers to increase acceptance and adoption of online services in the government sector. In addition, this research is expected to provide a strong foundation in improving and improving public services effectively using technology.
Co-Authors Abdullah Ramdhani Dini Turipanam Alamanda Kusmiati, Eti Safutri, Wulan