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All Journal KREATIF: Jurnal Pengabdian Masyarakat Nusantara Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Bunga Henida Putri
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences Other

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Analisis Pengambilan Keputusan Dan Kendala Dalam Penugasan Operasional Pada J&T Cargo Marapalam Padang Awam Mukhatam Riziq; Ahmad Fatwa; Arif Hidayat; Bunga Henida Putri; Vivi Nila Sari
KREATIF: Jurnal Pengabdian Masyarakat Nusantara Vol. 4 No. 3 (2024): September : KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/kreatif.v4i3.3866

Abstract

This community service aims to find out decision making and obstacles in operational assignments at J&T Cargo. Decision making is a result or output of a mental or cognitive process that leads to choosing a path of action among several available alternatives, each decision making result in a final choice. This is related to the assignment of position that have been determined by the leader in making a decision, then whether the decision can be carried out effectively according the employee’s abilities and knowledge. The aim of this research is to find out the decision making strategies and obstacles in operational assignments at J&T Cargo. This article was prepared by means of observation and interviews to collect data. The results of this research show that J&T Cargo is effective in making decision to obtain maximum work results in the future.
Strategi dan Optimalisasi Peran Human Resources dalam Meningkatkan Employee Engagement pada UMKM D’Sruput Lubuk Begalung Padang Bunga Henida Putri; Adis Putra Syahditia; Muhammad Abdul Razaq; Muhammad Irvan; Tri Yoma Elsa; Vivi Nila Sari
Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital Vol. 3 No. 1 (2026): Februari : Jurnal Inovasi Manajemen, Kewirausahaan, Bisnis dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jimakebidi.v3i1.1266

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in supporting national economic growth, particularly through job creation and strengthening the local economy. However, many MSMEs still face limitations in human resource (HR) management, particularly in enhancing employee engagement. Low employee engagement can impact productivity, service quality, and business profitability. This study aims to analyze strategies and optimize the role of Human Resources (HR) in enhancing Employee Engagement at the D'Sruput Lubuk Begalung Padang MSME. The study employed a qualitative approach with a case study method. Data were collected through direct observation and interviews with the business owner and employees. The results showed that the implementation of two-way communication, flexible work arrangements, employee involvement in simple decision-making, and employee reward and development systems can increase motivation, loyalty, and work commitment. Consistently implemented HR strategies have been shown to play a significant role in strengthening employee engagement and maintaining the competitiveness of MSMEs.
Co-Authors Adis Putra Syahditia Ahmad Fatwa ARIF HIDAYAT Awam Mukhatam Riziq Muhammad Abdul Razaq Muhammad Irvan Tri Yoma Elsa Vivi Nila Sari