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Burnout in Digital Era: The Role of ICT Demands, ICT Resources, and Digital Overload in Public Sector Melinda Erida Damasari; Elok Savitri Pusparini
Smart Society Vol. 5 No. 1 (2025): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v5i1.741

Abstract

The increasing integration of digital technologies in public sector work has transformed how employees interact, access information, and perform tasks. While this digital transformation offers efficiency and flexibility, it also introduces new forms of work-related pressure, such as information overload, frequent interruptions, and the need for constant availability. Within the framework of the Job Demands-Resources (JD-R) model, these factors are categorized as ICT demands and ICT resources. The present study investigates how these two dimensions influence employee burnout, while also exploring the mediating role of digital overload in this relationship. Using a cross-sectional design, data were collected from 358 employees in Indonesia’s public education sector and analyzed through structural equation modeling. The findings show that ICT demands have a significant positive effect on both digital overload and burnout, while ICT resources have a significant negative effect on both outcomes. Furthermore, digital overload partially mediates the relationship between both ICT demands and ICT resources with burnout. These results emphasize the dual role of digital technology in shaping employee well-being: while excessive ICT demands can lead to overload and burnout, adequate ICT resources can serve as protective factors. This highlights the importance of balancing digital expectations with supportive infrastructure to promote sustainable and healthy work environments in the public sector.
Enhancing The Usage Of Microlearning System In Public Sector Dirza Williansyah; Elok Savitri Pusparini
Eduvest - Journal of Universal Studies Vol. 4 No. 10 (2024): Journal Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v4i10.43132

Abstract

This study explores the factors influencing the use of microlearning in the public sector by applying the DeLone and McLean Information Systems Success Model (DMISM). The study focuses on the role of overall quality, compatibility, and transformational leadership in shaping the actual use of microlearning systems. Using a quantitative approach, data were collected from 317 employees of Indonesian Government Financial Institutions (Lembaga Keuangan Pemerintah) through an online survey. The data were analyzed using covariance-based structural equation modeling (CB-SEM) in LISREL 8.8. The results indicate that overall quality, compatibility, and transformational leadership have significant and positive impacts on the actual use of microlearning systems. Among these factors, compatibility emerged as the strongest predictor of use. The findings suggest that improving the quality of microlearning content, aligning it with employee preferences, and developing a supportive leadership environment are key to increasing the adoption and effectiveness of microlearning in public sector organizations. Further research is recommended to explore other potential factors and expand the scope to other government sectors
The Influence of Entrepreneurial Competencies, Entrepreneurial Orientation, Entrepreneurial Self-Efficacy, Entrepreneurial Network, and Government Business Support on MSME Performance: The Moderating Role of External Environment Hariyadi Efendy; Elok Savitri Pusparini
Eduvest - Journal of Universal Studies Vol. 5 No. 12 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i12.51853

Abstract

This study aims to analyze the influence of entrepreneurial competencies, entrepreneurial orientation, entrepreneurial self-efficacy, entrepreneurial network, and government business support on the performance of Micro, Small, and Medium Enterprises (MSMEs), considering the role of the external environment as a moderating variable. A quantitative approach was employed by distributing questionnaires to MSME actors across various industrial sectors. Data analysis was conducted using multiple regression methods and moderation interaction tests to examine the direct and indirect influences among variables. The results show that all independent variables have positive and significant effects on MSME performance. Additionally, the external environment significantly moderates the relationships between entrepreneurial factors and MSME performance, either strengthening or weakening these effects depending on the external environment dynamics faced. These findings provide important implications for MSME actors, policymakers, and business support institutions in designing strategies that empower and strengthen MSMEs based on their internal potential and external support.
The Effect Of Organizational Factors On Organizational Citizenship Behavior Luthfi Aditya Hidayat; Elok Savitri Pusparini
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.51879

Abstract

The phenomenon of fierce competition in the construction business and high turnover requires companies to attract and retain quality talent. This study analyzes the influence of Employer Brand Experience, Perceived Manager Support, Organizational Identification, and Career Focus HR Practices on Organizational Citizenship Behavior, with the mediating role of Employee Engagement. This study involved 396 organic permanent employees of PT XYZ as respondents and used the Structural Equation Modelling (SEM) method. The results show that Employer Brand Experience and Employee Engagement have a positive effect on Organizational Citizenship Behavior. Employer Brand Experience, Perceived Manager Support and Organizational Identification, Career Focus HR Practice have a positive effect on Employee Engagement. Employee Engagement has been proven to be able to mediate the relationship between Employer Brand Experience, Perceived Manager Support and Organizational Identification to Organizational Citizenship Behavior. The implication emphasizes the importance of employee involvement as the key to improving employee OCB behavior.
Sustainability Practices as Mediator of Internal and External Drivers on Food and Beverage SME Business Performance Maria Kristiana; Elok Savitri Pusparini
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 3 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i3.283

Abstract

Background: The growing activities of SMEs increase energy consumption and waste, creating environmental challenges. Therefore, SMEs need to adopt sustainability practices, although their effectiveness depends on internal and external factors. Objective: This study examines how internal factors, including top management support, organizational resources, and green open innovation, as well as external factors, such as green supplier collaboration, influence the business performance of small and medium-sized enterprises (SMEs) in the food and beverage (F&B) sector in the Greater Jakarta Area (Jabodetabek), with sustainability practices serving as a mediating variable. This sector was selected due to its important contribution to the national economy and the urgent need to address its environmental impacts. Methods: Employing a confirmatory quantitative approach with a cross-sectional research design, data collected from 215 SME managers were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). This study provides a novel integration of internal and external sustainability drivers with sustainability practices as a mediator of business performance in F&B SMEs. The respondents consisted primarily of small-business managers (72.1%) with 3–5 years of managerial experience operating in the Greater Jakarta Area (Jabodetabek). Results: Organizational resources demonstrated the strongest total effect on business performance (Beta = 0.518), followed by top management support (Beta = 0.446). Green supplier collaboration exhibited full mediation, indicating that its influence on business performance occurs entirely through sustainability practices. Meanwhile, internal factors demonstrated partial mediation effects. Conclusion: This study extends RBT by showing that sustainability practices act as dynamic capabilities that enhance business performance through internal capabilities and supplier collaboration.
IWB Influenced By Digital Leadership, With A Climate For Initiative And Job Autonomy As Mediators Ramayana Simarmata; Elok Savitri Pusparini
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 3 (2026): Juli
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v14i3.12087

Abstract

Company management is expected to be able to carry out new strategies innovatively, this is of course closely related to digital leadership which can influence the climate in the environment and work autonomy. This research aims to see the impact of digital leadership on innovative work behavior with a fork in the mediating role of climate for initiative and work autonomy. This research uses a population, namely employees at Public Institutions at the Head Office, Jakarta using a sample of 262 respondents. Data hypothesis testing in this research was carried out through structural equation model (SEM) analysis using the LIS application. The research results show that digital leadership has a positive and significant effect on innovative work behavior. Digital leadership has a positive and significant effect on the initiative climate. Initiative climate has a positive and significant effect on innovative work behavior. Digital leadership has a positive and significant effect on work autonomy. Work autonomy has a positive and significant effect on innovative work behavior. Climate for Initiative can mediate the relationship between digital leadership and innovative work behavior. Work autonomy can mediate the relationship between digital leadership and innovative work behavior.