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All Journal Observasi: Jurnal Publikasi Ilmu Psikologi
Michelle Tirtabudi
Universitas Tarumanagara
Physics Social Sciences

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Psychological Detachment: Mekanisme Pemulihan dalam Menghadapi Interpersonal Conflict at Work dan Resiko Burnout pada Pekerja IT Michelle Tirtabudi; P. Tommy Y. S. Suyasa; Raja Oloan Tumanggor
Observasi : Jurnal Publikasi Ilmu Psikologi Vol. 4 No. 4 (2026): November : Observasi: Jurnal Publikasi Ilmu Psikologi
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/observasi.v4i4.2687

Abstract

Digital transformation places Information Technology (IT) employees under cognitive demands, coordination, and performance pressure that may increase vulnerability to burnout. This study examined the relationship between interpersonal conflict at work and burnout and investigated the role of psychological detachment among IT employees in Indonesia. A quantitative, non-experimental, cross-sectional moderation design involved 202 full-time employees who had worked for at least one year. Data were analyzed using Pearson correlation and Moderated Regression Analysis with Hayes Model 1 in JASP. Results showed that interpersonal conflict at work was positively and significantly associated with burnout (r = .676, p < .001), whereas psychological detachment was negatively and significantly associated with burnout (r = −.236, p < .001). In the moderation model, interpersonal conflict at work significantly predicted burnout (B = .627, p < .001), while psychological detachment showed a significant negative direct effect (B = −.264, p = .010). However, the interaction effect was not significant (B = .173, p = .090), indicating no moderation effect. The model explained 47.7% of burnout variance. These findings suggest that psychological detachment functions primarily as a direct predictor rather than a moderator, highlighting the need for IT organizations to support employee recovery while addressing interpersonal conflict.
Co-Authors P. Tommy Y. S. Suyasa Tumanggor, Raja Oloan