Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Formosa Journal of Science and Technology (FJST)
Dwi Hartutik
Sekolah Tinggi Ilmu Administrasi Lancang Kuning Dumai
Humanities Computer Science & IT Education Industrial & Manufacturing Engineering Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Evaluation of Smart City Policy Implementation in Realizing Digital-Based Public Services Dila Erlianti; Said Mustafa; Dwi Hartutik
Formosa Journal of Science and Technology Vol. 4 No. 9 (2025): September 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/fjst.v4i9.234

Abstract

This study evaluates the implementation of Smart City policies in Riau Province, Indonesia, focusing on digital-based public services through the CIPP (Context, Input, Process, Product) model. Using a qualitative approach with fifteen informants, data were gathered via interviews, observations, and document reviews, and analyzed thematically. The findings indicate that while the policy aligns with modernization needs and has improved accessibility and satisfaction, challenges remain in human resources, infrastructure, and cross-sector coordination. The study concludes that Smart City policies contribute positively to service innovation, but strengthening institutional capacity, technology, and digital literacy is essential.
Co-Authors Dila Erlianti Said Mustafa