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All Journal Journal of Scientech Research and Development Jurnal Riset Sistem Informasi
Cica Serioktawa
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Humanities Computer Science & IT Education Industrial & Manufacturing Engineering Social Sciences Other

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PENGARUH SISTEM INFORMASI AKUTANSI DAN PEMBELAJARAN TEKNOLOGI DALAM MENINGKATKAN EFISIENSI LAYANAN PUBLIK DAN EDUKASI Fenny Purwani; Marlingga; Kristin; Cica Serioktawa; M. Rizki Ramadhan; Dimis Agustian
Journal of Scientech Research and Development Vol 6 No 2 (2024): JSRD, December 2024
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56670/jsrd.v6i2.584

Abstract

Penelitian ini mengkaji bagaimana penerapan Sistem Informasi Akuntansi (SIA) dan pembelajaran berbasis teknologi dapat meningkatkan efisiensi layanan publik serta pemahaman pendidikan di berbagai sektor. Teknologi informasi berperan penting dalam pengelolaan data keuangan secara real-time dan meningkatkan produktivitas dengan mengotomatiskan tugas-tugas rutin. Analisis dampak penerapan teknologi ini di sektor publik dan pendidikan dilakukan dengan menggunakan metode kualitatif dan kuantitatif. Temuan penelitian menunjukkan bahwa SIA dan pembelajaran berbasis teknologi berkontribusi pada peningkatan efisiensi operasional, transparansi, serta pemahaman pendidikan, khususnya melalui peningkatan interaktivitas dan aksesibilitas.
MANAJEMEN LAYANAN TEKNOLOGI INFORMASI PADA PT PARAGON TECHNOLOGY AND INNOVATION Fenny Purwani; Rendy Febriyana; Tiara Meftahul Jannah; Duwi Febyanti; Cica serioktawa; Marlingga Marlingga
Jurnal Riset Sistem Informasi Vol. 2 No. 2 (2025): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/f83h6950

Abstract

This study aims to examine the implementation of IT service management based on the ITIL framework at PT Paragon Technology and Innovation, a prominent Indonesian cosmetics company leveraging information technology across its operations. A case study method was employed to describe the actual application of IT infrastructure, the IT service lifecycle, and role distribution through the RACI model. The findings reveal that PT Paragon has adopted most ITIL processes, particularly in incident management, system testing, and cloud-based infrastructure monitoring. The RACI model has been effectively utilized to define responsibilities across departments. This study recommends enhancing information security systems and fully adopting the Continual Service Improvement (CSI) framework.
Co-Authors Dimis Agustian Duwi Febyanti Fenny Purwani Kristin M. Rizki Ramadhan Marlingga Marlingga Marlingga Rendy Febriyana Tiara Meftahul Jannah