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All Journal Biner : Jurnal Ilmu Komputer, Teknik dan Multimedia Jurnal Riset Teknik Komputer Jurnal Riset Sistem Informasi
Duwi Febyanti
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Humanities Computer Science & IT Education Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Transportation Other

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SISTEM INFORMASI PEMASARAN PRODUK BERBASIS WEB PADA GALERI FOTO Fenny Purwani; Rendy Febriayana; Duwi Febyanti; Tiara Meftahul Jannah
Jurnal Riset Teknik Komputer Vol. 1 No. 4 (2024): Desember : Jurnal Riset Teknik Komputer (JURTIKOM)
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/kybjvq24

Abstract

The web-based product marketing system in the photo gallery aims to increase the vision and accessibility of the products offered. The method used in developing this system is the System Development Life Cycle (SLDC), which includes planning, analysis, design, implementation and maintenance stages. This research aims to design and implement an information system that can make it easier for users to search for and obtain information related to products available in the gallery. The results of system development show significant improvements in market reach and marketing process efficiency, with users able to access product information more quickly and easily. With this system, it is hoped that the photo gallery can attract more customers and increase sales of the products offered.
OBSERVASI DAN ANALISIS INFRASTRUKTUR TEKNOLOGI INFORMASI (ITI)PT DIGITAL NUSANTARA Fenny Purwani; Rendy Febriyana; Tiara Meftahul Jannah; Duwi Febyanti; Ilmiah Tanjung
Jurnal Riset Sistem Informasi Vol. 2 No. 2 (2025): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/9s3hs433

Abstract

Information Technology Infrastructure (ITI) plays a pivotal role in supporting operational excellence and digital transformation in modern enterprises. PT Digital Nusantara, a technology-driven company, has implemented various IT systems to optimize productivity, operational efficiency, and business competitiveness. This study aims to evaluate the IT infrastructure of PT Digital Nusantara through direct observation of physical facilities, software systems, network architecture, data security protocols, and IT human resources management. The findings reveal that while the company has developed a solid technological foundation, it still faces strategic challenges such as scalability limitations, insufficient system integration across departments, and the need to comply with international information security standards. This article suggests reinforcing cloud-based infrastructure, developing a long-term IT roadmap, and improving IT personnel capabilities through structured digital competency training.
MANAJEMEN LAYANAN TEKNOLOGI INFORMASI PADA PT PARAGON TECHNOLOGY AND INNOVATION Fenny Purwani; Rendy Febriyana; Tiara Meftahul Jannah; Duwi Febyanti; Cica serioktawa; Marlingga Marlingga
Jurnal Riset Sistem Informasi Vol. 2 No. 2 (2025): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/f83h6950

Abstract

This study aims to examine the implementation of IT service management based on the ITIL framework at PT Paragon Technology and Innovation, a prominent Indonesian cosmetics company leveraging information technology across its operations. A case study method was employed to describe the actual application of IT infrastructure, the IT service lifecycle, and role distribution through the RACI model. The findings reveal that PT Paragon has adopted most ITIL processes, particularly in incident management, system testing, and cloud-based infrastructure monitoring. The RACI model has been effectively utilized to define responsibilities across departments. This study recommends enhancing information security systems and fully adopting the Continual Service Improvement (CSI) framework.
Analisis Penerapan Pelayanan Antrian Dapodik Berbasis Online dan Interaksi Tatap Muka Duwi Febyanti; Sri Rahayu
BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia Vol. 3 No. 5 (2025): BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia
Publisher : CV. Shofanah Media Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Data Pokok Pendidikan (Dapodik) service plays a crucial role in educational administration, requiring accurate data, fast processing, and easy access for school operators. In practice, the Provincial Education Office of South Sumatra provides two types of services: online services and face-to-face services. Each mechanism has its own strengths and weaknesses. Face-to-face services often result in long queues, unmeasured waiting times, and crowding during peak periods. Meanwhile, the online service through the s.id/antriandapodik platform offers more accessible processing but still lacks key features such as estimated waiting time, real-time queue status, and automated notifications. This practical work research aims to analyze the effectiveness of both service mechanisms and to develop a more structured online queueing system. The study uses a Research and Development (R&D) approach with the Waterfall model, including needs analysis, system design, development, and evaluation. Data were collected through observation, interviews, documentation, and questionnaires. The results show that implementing an online queueing system equipped with digital queue numbers, scheduled visits, a monitoring dashboard, and automated notifications successfully reduces physical queues by up to 40%, increases time efficiency, and helps staff better manage daily workloads. Furthermore, user satisfaction significantly improves, especially in terms of accessibility and transparency of service processes. The study concludes that online and face-to-face services complement each other. Online services are more effective for simple administrative tasks, while face-to-face services remain essential for complex cases that require direct verification. Integrating both service models is recommended to create a more efficient, modern, and responsive Dapodik service system.
Co-Authors Cica Serioktawa Fenny Purwani Ilmiah Tanjung Marlingga Marlingga Rendy Febriayana Rendy Febriyana SRI RAHAYU Tiara Meftahul Jannah