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All Journal Biner : Jurnal Ilmu Komputer, Teknik dan Multimedia Jurnal Riset Sistem Informasi
Rendy Febriyana
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Humanities Computer Science & IT Education Engineering Industrial & Manufacturing Engineering Materials Science & Nanotechnology Transportation Other

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OBSERVASI DAN ANALISIS INFRASTRUKTUR TEKNOLOGI INFORMASI (ITI)PT DIGITAL NUSANTARA Fenny Purwani; Rendy Febriyana; Tiara Meftahul Jannah; Duwi Febyanti; Ilmiah Tanjung
Jurnal Riset Sistem Informasi Vol. 2 No. 2 (2025): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/9s3hs433

Abstract

Information Technology Infrastructure (ITI) plays a pivotal role in supporting operational excellence and digital transformation in modern enterprises. PT Digital Nusantara, a technology-driven company, has implemented various IT systems to optimize productivity, operational efficiency, and business competitiveness. This study aims to evaluate the IT infrastructure of PT Digital Nusantara through direct observation of physical facilities, software systems, network architecture, data security protocols, and IT human resources management. The findings reveal that while the company has developed a solid technological foundation, it still faces strategic challenges such as scalability limitations, insufficient system integration across departments, and the need to comply with international information security standards. This article suggests reinforcing cloud-based infrastructure, developing a long-term IT roadmap, and improving IT personnel capabilities through structured digital competency training.
MANAJEMEN LAYANAN TEKNOLOGI INFORMASI PADA PT PARAGON TECHNOLOGY AND INNOVATION Fenny Purwani; Rendy Febriyana; Tiara Meftahul Jannah; Duwi Febyanti; Cica serioktawa; Marlingga Marlingga
Jurnal Riset Sistem Informasi Vol. 2 No. 2 (2025): April : Jurnal Riset Sistem Informasi
Publisher : CV. Denasya Smart Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69714/f83h6950

Abstract

This study aims to examine the implementation of IT service management based on the ITIL framework at PT Paragon Technology and Innovation, a prominent Indonesian cosmetics company leveraging information technology across its operations. A case study method was employed to describe the actual application of IT infrastructure, the IT service lifecycle, and role distribution through the RACI model. The findings reveal that PT Paragon has adopted most ITIL processes, particularly in incident management, system testing, and cloud-based infrastructure monitoring. The RACI model has been effectively utilized to define responsibilities across departments. This study recommends enhancing information security systems and fully adopting the Continual Service Improvement (CSI) framework.
Analisis Peran Bidang PKLK dalam Mendukung Kegiatan Olimpiade Olahraga Siswa Nasional (O2SN) untuk Jenjang SD dan SMP Rendy Febriyana; Sri Rahayu
BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia Vol. 3 No. 5 (2025): BINER : Jurnal Ilmu Komputer, Teknik dan Multimedia
Publisher : CV. Shofanah Media Berkah

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The development of information technology has encouraged educational institutions to enhance service quality and ensure the effectiveness of programs provided to students. One of these programs is the National Student Sports Olympiad (O2SN) for elementary and junior high school levels. This study aims to analyze the role of the Special Education and Special Services Division (PKLK) of the South Sumatra Provincial Education Office in supporting the implementation of O2SN, including the forms of support, coordination processes, supporting factors, and challenges encountered. This research employs a descriptive qualitative method using interviews, observations, and documentation. The findings indicate that the PKLK Division plays a significant role in activity planning, cross-division coordination, technical facilitation, as well as monitoring and evaluation. However, several challenges remain, such as limited budget allocation, insufficient school understanding of procedures, and suboptimal coordination. These findings are expected to serve as evaluation material for improving the effectiveness of future O2SN implementation and provide practical experience for students in understanding government institutional work processes.
Co-Authors Cica Serioktawa Duwi Febyanti Fenny Purwani Ilmiah Tanjung Marlingga Marlingga SRI RAHAYU Tiara Meftahul Jannah