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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Global Academy of Business Studies
Eka Desy Purnama
Universitas Kristen Krida Wacana, Jakarta, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Pengaruh Beban Kerja Terhadap Inovasi Pengajaran Yang Dimediasi Kepuasan dan Dimoderasi Oleh Dukungan Manajerial (Studi Kasus di SMPK Kalam Kudus 3 Jakarta) Evelyne Mega Patricia; Saparso; Eka Desy Purnama
JURNAL MANAJEMEN PENDIDIKAN DAN ILMU SOSIAL Vol. 5 No. 5 (2024): Jurnal Manajemen Pendidikan dan Ilmu Sosial (Agustus - September 2024)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jmpis.v5i5.2462

Abstract

Peran guru dalam mengimplementasikan inovasi pengajaran sering terhambat oleh beban kerja kompleks. Beban kerja yang memakan waktu dan energi ini seringkali menjadi sumber stress dan kelelahan, sehingga evaluasi pembagian beban kerja ini menjadi penting untuk menjaga kepuasan guru, serta memastikan kualitas pengajaran yang optimal. Penelitian kuantitatif ini menganalisis pengaruh beban kerja terhadap inovasi pengajaran, serta peran mediasi kepuasan kerja dan moderasi dukungan manajerial. Data diperoleh melalui penyebaran kuesioner, kemudian dianalisis menggunakan software SmartPLS versi 4.0. Dari 18 guru SMPK Kalam Kudus 3 Jakarta, hasil analisis menunjukkan bahwa beban kerja secara signifikan berpengaruh negatif terhadap kepuasan guru. Meskipun kepuasan guru tidak langsung memediasi hubungan antara beban kerja dan inovasi pengajaran, kepuasan tersebut secara positif terkait dengan inovasi pengajaran. Dukungan manajerial, meskipun tidak signifikan secara statistik, berpotensi untuk mengurangi dampak negatif beban kerja terhadap inovasi pengajaran. Hasil tidak signifikan disebabkan adanya variasi pengalaman kerja, beban kerja, dan perilaku adaptif terhadap perubahan dan inovasi, serta dukungan yang diterima dari manajemen sekolah. Penelitian merekomendasikan manajemen sekolah untuk mengevaluasi ulang alokasi beban kerja dengan menambah jumlah tenaga pengajar guna meningkatkan kepuasan dan, akhirnya, mendorong inovasi dalam pengajaran.
The Stock Market as a Central Hub of Macroeconomic Dynamics: Multivariate VAR Evidence on the Relationship between the Current Account and Indonesia’s Composite Stock Index (1990–2024) Eka Desy Purnama
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 4 (2026): Dinasti International Journal of Education Management and Social Science (April
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i4.6369

Abstract

This study examines how the stock market transmits global financial shocks to Indonesia’s current account. Using a multivariate VAR model with quarterly data (1990–2024), the analysis includes domestic variables current account, inflation, and interest rates—alongside global indicators (DJIA and WTI). Empirical results show that the lagged Indonesia Composite Stock Price Index (IHSG) is statistically significant in the current account equation. Granger causality tests indicate unidirectional causality from IHSG to the current account without reverse feedback. Impulse response analysis reveals immediate but transitory adjustments following stock market shocks. Forecast Error Variance Decomposition results indicate that IHSG explains approximately 5.4% of the medium-term forecast error variance of the current account, exceeding the contribution of other domestic macroeconomic variables. These findings provide quantitative evidence that IHSG operates as a central transmission channel within Indonesia’s macro-financial system.
The Impact of Service Quality and Accessibility on Customer Loyalty: The Mediating role of Customer Satisfaction Lisa Adelia; Eka Desy Purnama
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.5359

Abstract

This study aims to examine the influence of service quality and service accessibility on customer loyalty, with customer satisfaction as a mediating variable. The research was conducted at RSUD dr. Chasbullah Abdulmadjid, Bekasi City, focusing on outpatients using clinical laboratory services with general or private payment schemes. Data were collected through structured questionnaires from 210 respondents selected using purposive sampling, based on criteria such as being at least 18 years old and having used the laboratory service at least once in the past year. The analytical method employed is Structural Equation Modeling with Partial Least Squares (SEM-PLS) to assess both direct and indirect effects among variables. The results show that service quality significantly affects both customer satisfaction and loyalty, and customer satisfaction is confirmed to mediate the relationship between service quality and loyalty. Meanwhile, service accessibility has a significant direct effect on customer loyalty but does not significantly influence customer satisfaction, nor is it mediated through satisfaction. These findings highlight the dominant role of service quality in driving satisfaction and loyalty, while accessibility contributes to loyalty more directly. Hospitals and service providers are encouraged to prioritize service quality while maintaining adequate accessibility, adopting a comprehensive strategy to enhance the overall patient experience and foster sustainable customer loyalty.
Financial Performance and Operational Efficiency: A Financial Ratio and Value-for-Money Analysis Sunardi Perastia; Eka Desy Purnama
Global Academy of Business Studies Vol. 2 No. 3 (2026): January
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/gabs.v2i3.3873

Abstract

Purpose: This study aims to evaluate the financial performance of RS UKRIDA, a private teaching hospital, using financial ratio analysis and the Value for Money (VfM) approach. The evaluation is crucial for assessing the hospital’s financial management, considering its dual role as a healthcare provider and an educational institution. Research methodology: A quantitative descriptive approach is employed, analyzing RS UKRIDA's financial statements (income statement, balance sheet, and budget realization reports) for the 2023–2024 period. Financial ratios assess liquidity, solvency, profitability, and activity, while the VfM approach evaluates economy, efficiency, and effectiveness in financial management. Results: The study finds that RS UKRIDA shows efficient budget utilization, but economic and effectiveness aspects need improvement, particularly in budget control and revenue target achievement. Financial ratios reveal weak liquidity and solvency, and negative profitability, though some improvement is observed during the study period. Conclusions: RS UKRIDA exhibits operational efficiency but lacks financial stability and optimal revenue realization. The combination of financial ratio analysis and VfM provides a comprehensive view, indicating the need for a balanced approach to improve financial performance. Limitations: The study is limited by its focus on a single institution and its reliance on secondary financial reports, which may not fully capture non-financial aspects of performance. Contribution: This research offers valuable insights for RS UKRIDA’s management in improving financial performance and provides an academic reference for future studies on financial management in private teaching hospitals.
Co-Authors Evelyne Mega Patricia Lisa Adelia Saparso Sunardi Perastia