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Klasterisasi Komentar Cyberbullying Masyarakat di Instagram berdasarkan K-Means Clustering Viry Puspaning Ramadhan; Giasinta Mareskoti Namung
J-INTECH ( Journal of Information and Technology) Vol 11 No 1 (2023): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v11i1.846

Abstract

Cyberbullying has become a serious problem on social media platforms like Instagram. In an effort to overcome this problem, this study aims to classify cyberbullying comments made by Instagram users. The method used in this study is K-Means Clustering, which is a grouping technique commonly used in data analysis. The comment data collected from Instagram is then analyzed using the K-Means Clustering algorithm to identify patterns and groups of similar comments. The findings from this study can provide a better understanding of the types and characteristics of cyberbullying comments that often appear on Instagram. By knowing groups of similar comments, prevention and response measures can be designed more effectively. In addition, the results of clustering can also help in the development of automatic detection algorithms to identify cyberbullying comments on social media platforms. Based on the evaluation carried out on the clustering results with a silhouette score = 0.690152, namely in cluster C1, which is a negative cluster. So, the most dominant cyberbullying comments are negative comments.
Perancangan UI/UX Layanan Jahit Pakaian Dengan Menggunakan Pendekatan Design Thinking di Kota Malang Everista Richarda Lefteuw; Viry Puspaning Ramadhan
J-INTECH ( Journal of Information and Technology) Vol 12 No 1 (2024): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v12i1.1150

Abstract

The development of technology greatly affects the needs of life and the way people think, especially the development of technology software. This then makes the development of User Interface (UI) and User Experience (UX) need to be a concern. Currently, the number of tailors in Malang City is increasing and has different specialties, and consumer demand is also increasing so that to get a sewing place, customers must take the time and come directly to the tailor. The problem is, not everyone can find out all the locations of sewing places around his house and whether the sewing place can still accept customers or not. This research aims to design a prototype application of clothing sewing services in Malang City and to provide information on clothing sewing services that can meet the needs of the community. Researchers use the Application of Design Thinking because it is able to produce more innovative and effective solutions in designing products or services and use the figma application to design prototypes. The testing process is carried out online using Maze Design as a test on interface design and System Usability Scale (SUS) which aims to measure user perceptions of interface usability. The test results using SUS (system usability scale) obtained an average value of 71.38, so it can be concluded that the system is well received.
Pengaruh Kualitas Layanan terhadap Kepuasan dan Loyalitas Pengguna Brimo Menggunakan Model E-Service Quality Fransiska Armelia Adut; Viry Puspaning Ramadhan
J-INTECH ( Journal of Information and Technology) Vol 12 No 02 (2024): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v12i02.1288

Abstract

The purpose of this study is to evaluate the quality of service offered by Bank Rakyat Indonesia's (BRI) BRIMO application, and how this impacts user satisfaction and loyalty. The Servqual method was used to survey 100 students of Universitas Merdeka Malang (UNMER). The results showed that five dimensions of service quality-tangibles, responsiveness, reliability, empathy, and assurance significantly impacted user satisfaction and loyalty. The physical elements of the BRIMO application, specifically internet availability and system responsiveness, have a significant influence on user satisfaction and user loyalty. Users are more satisfied because of the BRIMO staff responsiveness to their feedback, while users feel more comfortable and satisfied that the privacy and security of their data is guaranteed. The ability of BRIMO employees to communicate well and provide full attention increases user satisfaction and user loyalty. This research shows that improving the service quality of digital banking apps is critical to maintaining user satisfaction and their loyalty.
Komparasi Naïve Bayes dan K-NN Dalam Analisis Sentimen di Twitter Terhadap Kemenangan Paslon 02 Alfira Fitri Nur Azizah; Viry Puspaning Ramadhan
J-INTECH ( Journal of Information and Technology) Vol 12 No 02 (2024): J-Intech : Journal of Information and Technology
Publisher : LPPM STIKI MALANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32664/j-intech.v12i02.1305

Abstract

The 2024 Presidential and Vice Presidential Election stands out as a highly awaited political event by the people of Indonesia. The vote counts result, or real count, of the 2024 election have sparked a variety of reactions, both supportive and opposing, especially on social media platforms like Twitter, due to the lead of candidate pair number 02. This study utilizes Twitter as a data source for opinion interpretation. The Naïve Bayes and K-NN were chosen in this study, and their performances are tested and compared. The research results present Naïve Bayes with an accuracy rate of 87.35% +/- 1.81% (micro average: 87.35%), while K-NN algorithm achieved an accuracy rate of 69.68% +/- 3.14% (micro average: 69.68%) using a data partition ratio of 90:10. The analysis results indicate that Naïve Bayes is more effective than K-Nearest Neighbor.
Rebranding UMKM “produk olahan Aloe vera” di kelurahan Ciptomulyo Rahmatina Hidayati; Anis Zubair; Viry Puspaning Ramadhan; Iqbal Baghis Kenvin
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 8, No 1 (2024): March
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v8i1.15440

Abstract

Abstrak                                                                                  Di Kelurahan Ciptomulyo, Kecamatan. Sukun, Kota Malang terdapat UMKM yang bernama Warung Perempuan Mandiri. Salah satu kegiatan UMKM ini adalah membuat makanan dan minuman yang berbahan dasar Aloe vera (lidah buaya). Proses produksi olahan Aloe vera dilakukan ketika menerima pesanan. Namun, kegiatan ini terhenti semenjak pandemi Covid-19 tahun 2020. Padahal sumber dana UMKM Warung Perempuan Mandiri adalah dari hasil berjualan. Tim Pengabdi Universitas Merdeka Malang yang terdiri dari dosen dan mahasiswa membuat program kerja membangkitkan kembali produk olahan Aloe vera. UMKM mengolah Aloe vera menjadi minuman sari, sirup, dan serabi. Pada kemasan produk sebelumnya, belum terdapat logo dan label yang digunakan belum mencantumkan komposisi, serta masa berlaku produk. Dari permasalahan tersebut, Tim Pengabdi membuatkan design logo dan redesign label serta mengganti packaging. Kegiatan ini dinamakan dengan rebranding. Hasil dari pengabdian ini berupa logo, desain label baru, dan packaging baru. Kata kunci: rebranding; UMKM; lidah buaya AbstractIn Ciptomulyo Village, Kec. Sukun, Malang City has an UMKM called Warung Perempuan Mandiri. One of these UMKM activities is making food and drinks made from Aloe vera. The production process of Aloe vera products  is carried out when receiving an order. However, this activity has been stoped  since the Covid-19 pandemic in 2020. Even though the source of funds for the UMKM Mandiri Women Shop is from sales. The Merdeka University Malang Service Team consisting of lecturers and students created a work program to revive processed Aloe vera products. UMKM processes Aloe vera into juice, syrup and pancakes. On the previous product packaging, there was no logo and the label used did not include the composition and validity period of the product. From these problems, the Service Team made a logo design and redesigned the label and replaced the packaging. This activity is called rebranding. The results of this dedication are in the form of logo, new label designs, and new packaging. Keywords: rebranding; UMKM; Aloe vera