Article Per Year (5 Year)
p-Index From 2020 - 2025
0.408
P-Index
This Author published in this journals
All Journal JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Jurnal Perangkat Lunak
Hanifatul Rahmi
Unknown Affiliation
Arts Computer Science & IT Control & Systems Engineering

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
PERANCANGAN PENJEMUR PINANG ERGONOMI DENGAN PENDEKATAN QFD (QUALITY FUNCTION DEPLOYMENT) Wiroto, Noto; Marbun, Novri Jenita; Hanifatul Rahmi; Juni Saputra; Melliana Melliana
JURNAL PERANGKAT LUNAK Vol 6 No 3 (2024): Jurnal Perangkat Lunak
Publisher : Indragiri Islamic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/jupel.v6i3.3709

Abstract

ABSTRAK Buah pinang merupakan tanaman tropis yang ditanam untuk mendapatkan buah dan keindahannya. Proses pengeringan yang biasa dilakukan oleh petani adalah dengan cara penjemuran langsung di bawah sinar matahari. Proses penjemuran buah pinang membutuhkan waku sekitar 14-15 hari. Dan akan berlangsung lebih lama ketika musim hujan dengan curah hujan yang tinggi. Petani pinang tradisional menjemur pinang pada tempat terbuka dan beralaskan terpal atau goni. Akibat dari proses penjemuran pinang yang tidak ergonomi menimbulkan keluhan musculoskeletal disorders pada petani pinang dan membutuhkan waktu yang lama saat penjemuran. Penjemur pinang dirancang dengan pendekatan QFD yang mampu mengubah sikap dan kondisi kerja petani pinang. Tujuan penelitian ini adalah merancang penjemur pinang guna meningkatkan kenyamanan kerja dan menurunkan keluhan fisik pekerja. penjemur pinang berbentuk lingkaran yang memiliki rak portable dengan ukuran yang disesuaikan dengan antropometri dan study body motion, memiliki roda pada kaki penjemur pinang dan wadah penampungan packing. Adanya alat penjemur pinang ini dapat meningkatkan produksi pinang dengan memberikan kemudahan, keamanan dan meningkatkan efisiensi ke petani pinang saat melakukan proses penjemuran pinang.
Pengaruh Kualitas Pelayanan Jasa, Harga dan Fasilitas terhadap Kepuasan Pelanggan di PT Semenanjung Televisi Kabel Trisna Mesra; Hanifatul Rahmi; M. Syahreza; Melliana, Melliana
JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Vol. 8 No. 2 (2024): EDISI NOVEMBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jime.v8i2.13134

Abstract

Customer satisfaction is the most crucial thing in the service business, so business owners need to pay attention to every aspect in increasing customer satisfaction. Customer satisfaction is the level of consumer feelings after comparing what they receive and their expectations. Satisfied consumers will be loyal longer, less sensitive to price and give good comments about the company. Based on these problems, it was done to find out whether the quality of service, price and facilities have a positive and significant effect on customer satisfaction at Semenanjung Cable Television. The data collection technique was through a questionnaire distributed to 147 respondents who were customers of Peninsula Cable Television. The method used in this study was Partial Least Square (PLS) with the help of SmartPLS software for data processing. The results showed that the service quality variable with a regression coefficient value of 0.125 did not have a significant effect on customer satisfaction. The Price variable with a regression coefficient value of 0.391 had a significant effect on customer satisfaction and the facility variable with a regression coefficient value of 0.382 had a significant effect on customer satisfaction. The service quality variable with a regression coefficient value of 0.4 has a significant effect on price and the facility variable with a regression coefficient value of 0.367 has a significant effect on price. From these results it can be concluded that the service quality variable has a positive but not significant effect on Customer Satisfaction at Semenanjung Cable Television. The price variable has a positive and significant effect on customer satisfaction at Peninsula Cable Television. The facility variable has a positive and significant effect on customer satisfaction at Semenanjung Cable Television.
Co-Authors Juni Saputra M. Syahreza Marbun, Novri Jenita Melliana Melliana Noto Wiroto Trisna Mesra