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All Journal Jurnal Pendidikan Administrasi Perkantoran (JPAP) Journal of Office Administration : Education and Practice Jurnal Maritim Malahayati
Rahmawati, Rosalina
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Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences Transportation Other

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ANALISIS PENGARUH DIGITALISASI PEMBUATAN MASA LAYAR TERHADAP PELAYANAN KEPADA PENGGUNA JASA DI KANTOR KESYAHBANDARAN DAN OTORITAS PELABUHAN UTAMA TANJUNG PERAK SURABAYA Rahmawati, Rosalina; Sihaloho, Otri Wani; Asdiana, Femmy; Arisusanty, Dian Junita
Jurnal Maritim Malahayati Vol. 6 No. 1 (2025): Jurnal Maritim Malahayati
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Politeknik Pelayaran Malahayati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70799/jumma.v6i1.112

Abstract

Pembuatan surat masa layar online mulai diterapkan Kantor Kesyahbandaran dan Otoritas Pelabuhan Utama Tanjung Perak Surabaya sejak tahun 2018. Pengurusan online ini merupakan program yang digagas oleh Kantor Kesyahbandaran dan Otoritas Pelabuhan Utama Tanjung Perak Surabaya untuk memperoleh penghargaan WBK (Wilayah Bebas Korupsi) dan ISO (International Organization for Standardization) yang diharapkan dapat mempermudah dan mempercepat pengurusan pembuatan surat keterangan masa layar. Sebelum pemberlakuan online, pengurusan manual dilakukan dengan cara mengambil nomor antrian serta membawa berkas yang telah ditentukan ke petugas untuk dicek. Proses tersebut memakan banyak waktu karena berkas yang diserahkan belum tentu benar dan harus kembali lagi untuk memberikan bekas yang sesuai. Penelitian ini bertujuan untuk mengetahui implementasi dan kendala dalam pembuatan masa layar online terhadap pelayanan yang diberikan kepada pengguna jasa di Kantor Kesyahbandaran dan Otoritas Pelabuhan Utama Tanjung Perak Surabaya serta untuk mengetahui pengaruh digitalisasi pembuatan masa layar berupa web masa layar terhadap pelayanan yang diberikan kepada pengguna jasa di Kantor Kesyahbandaran dan Otoritas Pelabuhan Utama Tanjung Perak Surabaya. Metode yang digunakan dalam penelitian ini adalah metode deskriptif kuantitatif dengan menyebarkan kuesioner kepada 30 responden yaitu pengguna jasa (pelaut dan agen) yang mengurus pembuatan masa layar di Kantor Kesyahbandaran dan Otoritas Pelabuhan Utama Tanjung Perak Surabaya. Pada penelitian ini menggunakan analisis statistik deskriptif dan analisis regresi linier dengan model persamaannya Y= 13.183 + 0.374X + e. Hasil pengujian menunjukkan bahwa digitalisasi pembuatan masa layar memiliki pengaruh positif dan signifikan terhadap pelayanan kepada pengguna jasa dengan nilai koefisien determinasi sebesar 0.406 atau 40.6%. Pada uji hipotesis diperoleh t hitung 2.338 > nilai t tabel 2.048 sehingga memiliki kesimpulan yaitu terdapat pengaruh digitalisasi pembuatan masa layar online (X) terhadap pelayanan kepada pengguna jasa (Y).
The Mediating Role of Attitude: Internships and Learning Achievement on Work Readiness Rahmawati, Rosalina; Rosy, Brillian
Journal of Office Administration : Education and Practice Vol. 5 No. 2 (2025): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/joaep.v5n2.p69-83

Abstract

Internships, learning achievement, and attitude are essential for every vocational high school student to enter the workforce in fields aligned by their competencies and areas of specialization. This study investigates the influence of internships and learning achievement on the work readiness of 12th-grade students at VHS YPI Darussalam 2 Cerme, with attitude examined as a mediating variable by 79 students. This study employed data collection through the distribution of questionnaires. The data analysis technique used was Partial Least Squares (PLS) analysis by SmartPLS that includes measurement model testing (outer model), structural model testing (inner model), and hypothesis testing. The findings show that internships significantly enhance work readiness, particularly through the development of discipline, which emerged as the strongest indicator of internship quality. Learning achievement also demonstrates a strong direct effect on work readiness. This study underscore the need for vocational schools to integrate structured internship programs, strengthen academic learning practices, and promote systematic character development. Well-designed collaboration between schools and industry is essential to ensure that students acquire both technical competencies and essential soft skills. The study affirms that a combination of strong academic performance, meaningful internship experiences, and positive attitudes forms the foundation of students’ successful transition into the workforce.
The Influence of Internships and Learning Achievement on Work Readiness with Attitude As A Mediating Variable Among 12th Grade Vocational High School Students Rahmawati, Rosalina; Rosy, Brillian
Jurnal Pendidikan Administrasi Perkantoran (JPAP) Vol 13 No 2 (2025): August
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpap.v13n2.p620-634

Abstract

Phenomenon/Issue: Internship, Learning Achievement, and Good Attitude are very important for every vocational high school student to have. This can affect the readiness of students to enter the world of work that suits their competencies and majors in the future. Purpose: This research aims to determine the effect of internship and learning achievement on work readiness through attitude as a mediating variable in class 12th grade vocational high school students. Novelty: The samples used in this research were 12th grade students of SMK YPI Darussalam 2 Cerme with all majors, namely Office Management, Clinical and Community Pharmacy, Medical Laboratory Technologist, Digital Business, Accounting, Fashion Design and Production, totaling 79 students. The sampling technique used total sampling. Research Methods: This research uses data collection methods through distributing questionnaires. The data analysis technique used is Partial Least Squares (PLS) analysis with SmartPLS software version 4.1.1.2 which consists of measurement model test (outer model), structural model test (inner model), and hypothesis testing. Results: This finding states that both direct and indirect effects of internship and learning achievement on work readiness through attitudes have a significant influence. Research Contributions: This research is expected to be one of the bases for curriculum design and teaching strategies to support the work readiness of competent and highly competitive graduates.
Co-Authors Arisusanty, Dian Junita Asdiana, Femmy Brillian Rosy Sihaloho, Otri Wani