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All Journal Jurnal Multidisiplin Teknologi dan Arsitektur Journal of Business Inflation Management and Accounting
Zebua, Ovan Krisadelman
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Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Nursing

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The Role of Communication and Work Environment on Employee Performance (Case Study: Boeing/Ethiopian Airlines 2019) Zebua, Ovan Krisadelman; Sihaloho, Cristine Natasia; Siahaan, Kevin Valensius; Destiyani, Suci; Anggiani, Eka; Togatorop, Yayang Fariana; Dalimunthe, Syairal Fahmy
Jurnal Multidisiplin Teknologi dan Arsitektur Vol 2, No 2 (2024): November 2024
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/motekar.v2i2.3822

Abstract

As social creatures, humans need good communication when interacting with others. As is the case in the work environment, the existence of good communication between employees enables them to carry out their duties following their respective procedures to achieve the goals set by the agency or work organization. This research uses the literature study method. A literature study is a collection of previous research results in the form of books, articles, scientific journals, research  reports, and other sources relevant to the topic of discussion which are then compared theoretically. The Ethiopian Airlines Flight 302 incident highlighted several issues related to Boeing employee communication, work environment, and employee performance. Based on the case study discussed, this incident shows that to improve aviation safety, more attention needs to be paid to communication, work environment, and employee training in the aviation industry to prevent similar incidents from happening in the future.
Peran Komunikasi Lintas Budaya Dalam Membangun Kepercayaan Konsumen Asing pada UMKM Kerajinan Tangan di Indonesia Harmen, Hilma; Zebua, Ovan Krisadelman; Sitanggang, Cindy B; Pinem, Dhea Anandha; Kurnia, Cipta; Saragih, Farel Akbar Aditya; Siahaan, Kevin Valensius
Journal of Business Inflation Management and Accounting Vol 2, No 2 (2025): Juli 2025
Publisher : CV. Rayyan Dwi Bharata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57235/bima.v2i2.6201

Abstract

Komunikasi lintas budaya merupakan faktor kunci dalam membangun kepercayaan konsumen asing terhadap produk UMKM kerajinan Indonesia. Artikel ini bertujuan untuk menganalisis tantangan, strategi, dan peran komunikasi lintas budaya dalam membangun kepercayaan di kalangan konsumen asing. Metode yang digunakan adalah studi literatur dengan pendekatan kualitatif deskriptif. Hasil penelitian menunjukkan bahwa pemahaman budaya, adaptasi komunikasi, dan pemanfaatan teknologi digital menjadi faktor penentu utama dalam membangun kepercayaan dan loyalitas di kalangan konsumen asing. Artikel ini merekomendasikan penguatan kompetensi komunikasi lintas budaya dan optimalisasi teknologi digital untuk meningkatkan daya saing UMKM di pasar global.
Co-Authors Anggiani, Eka Destiyani, Suci Hilma Harmen Kurnia, Cipta Pinem, Dhea Anandha Saragih, Farel Akbar Aditya Siahaan, Kevin Valensius Sihaloho, Cristine Natasia Sitanggang, Cindy B Syairal Fahmy Dalimunthe Togatorop, Yayang Fariana