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Komunikasi Efektif Pustakawan di Perpustakaan: Systematic Literature Review Fegi Sentiana; Mustofa, Muhamad Bisri; Siti Wuryan
AL-IDZAAH: Jurnal Dakwah dan Komunikasi Vol. 6 No. 2 (2024): Komunikasi dan Dakwah
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/al-idzaah.v6i2.7627

Abstract

Penelitian ini bertujuan untuk mengetahui komunikasi efektif pustakawan di perpustakaan perpustakaan. Metode yang digunakan adalah Systematic Literature Review (SLR), dengan ekstraksi data dari database Google Scholar dan Scopus. Dari hasil pencarian, diperoleh 25 artikel yang relevan, setelah dilakukan analisis, 15 artikel memenuhi kriteria inklusi, sementara 10 artikel masuk dalam kriteria eksklusi. Dari hasil uraian diatas komunikasi yang efektif sangat penting dalam dunia perpustakaan, baik antara pustakawan dan pemustaka maupun dalam pelayanan informasi. Pustakawan yang memiliki keterampilan komunikasi yang baik dapat meningkatkan kualitas layanan dan membuat pemustaka merasa nyaman dalam mencari informasi. Strategi komunikasi yang tepat, yang melibatkan komunikasi verbal, nonverbal, serta kemampuan untuk menyampaikan pesan secara jelas, berperan besar dalam mencapai tujuan perpustakaan. Kualitas pustakawan sebagai komunikator yang efektif akan mempengaruhi hubungan dengan pemustaka, yang pada gilirannya berdampak pada kepuasan dan keberhasilan layanan perpustakaan.
Optimization of Strategic Communication of the Center for Islamic History Studies of Lampung in the Development of the Islamic Civilization History Study Program UIN Raden Intan Lampung Wahyu Iryana; Muhamad Bisri Mustofa; Fegi Sentiana
Wasilatuna: Jurnal Komunikasi dan Penyiaran Islam Vol. 8 No. 01 (2025): Wasilatuna: Jurnal Komunikasi Penyiaran Islam
Publisher : Program Studi Komunikasi dan Penyiaran Islam Fakultas Dakwah Universitas Islam Internasional Darullughah Wadda'wah Bangil Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38073/wasilatuna.v8i01.1935

Abstract

In the context of the development of the Islamic Civilization History Study Program, several challenges need to be overcome. One is the need to optimize strategic communication of the Lampung Center for Islamic History Studies as an integral part of the study program development efforts. Although the Lampung Center for Islamic History Studies has potential and resources, governance, transparency, and communication effectiveness challenges can affect the progress and quality of the study program. This study uses a qualitative research method consisting of a series of approaches to explore the Lampung Center for Islamic History Studies communication strategy in the development of the Islamic Civilization History Study Program at UIN Raden Intan Lampung, namely Participatory Interviews and Observations. Strategic communication optimization is the key to success in developing the Islamic Civilization History Study Program at UIN Raden Intan Lampung. Through a planned and effective communication approach, the Lampung Center for Islamic History Studies can achieve the goal of developing a better and sustainable study program. Improving the quality of research and publications is one of the positive impacts of optimized strategic communication. By developing a good communication strategy, the resulting research becomes more quality and relevant, and the results can be widely published, improving academic reputation and attracting the interest of students and other researchers
INTERPERSONAL COMMUNICATION RELATIONSHIPS AND LIBRARIES: A SYSTEMATIC LITERATURE REVIEW Mustofa, Muhamad Bisri; Fegi Sentiana; Faizafati Matus Zahro; Siti Wuryan
KOMUNIKE: Jurnal Komunikasi Penyiaran Islam Vol. 15 No. 2 (2023): Communication & Da'wah Media
Publisher : Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jurkom.v15i2.8793

Abstract

This study uses the Systematic Literature Review (SLR) method to explore the relationship between interpersonal communication and libraries, focusing on the role of librarian-user interactions in fostering a comfortable atmosphere and ensuring user satisfaction. Our research shows a positive correlation between effective interpersonal communication and success in the library environment. Our findings underscore the importance of librarians' direct involvement in achieving a high quality library through good interpersonal communication, thereby increasing user satisfaction. This research contributes valuable insights to understanding the dynamics of interpersonal communication within libraries, paving the way to improve communication strategies and enhance user experience.