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All Journal KOMUNIKE: Jurnal Komunikasi Penyiaran Islam Al-Dzikra: Jurnal Studi Ilmu al-Quran dan al-Hadits Al-Idzaah : Jurnal Dakwah dan Komunikasi
Fegi Sentiana
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Religion Humanities Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Komunikasi Efektif Pustakawan di Perpustakaan: Systematic Literature Review Fegi Sentiana; Mustofa, Muhamad Bisri; Siti Wuryan
AL-IDZAAH: Jurnal Dakwah dan Komunikasi Vol. 6 No. 2 (2024): Komunikasi dan Dakwah
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/al-idzaah.v6i2.7627

Abstract

Penelitian ini bertujuan untuk mengetahui komunikasi efektif pustakawan di perpustakaan perpustakaan. Metode yang digunakan adalah Systematic Literature Review (SLR), dengan ekstraksi data dari database Google Scholar dan Scopus. Dari hasil pencarian, diperoleh 25 artikel yang relevan, setelah dilakukan analisis, 15 artikel memenuhi kriteria inklusi, sementara 10 artikel masuk dalam kriteria eksklusi. Dari hasil uraian diatas komunikasi yang efektif sangat penting dalam dunia perpustakaan, baik antara pustakawan dan pemustaka maupun dalam pelayanan informasi. Pustakawan yang memiliki keterampilan komunikasi yang baik dapat meningkatkan kualitas layanan dan membuat pemustaka merasa nyaman dalam mencari informasi. Strategi komunikasi yang tepat, yang melibatkan komunikasi verbal, nonverbal, serta kemampuan untuk menyampaikan pesan secara jelas, berperan besar dalam mencapai tujuan perpustakaan. Kualitas pustakawan sebagai komunikator yang efektif akan mempengaruhi hubungan dengan pemustaka, yang pada gilirannya berdampak pada kepuasan dan keberhasilan layanan perpustakaan.
INTERPERSONAL COMMUNICATION RELATIONSHIPS AND LIBRARIES: A SYSTEMATIC LITERATURE REVIEW Mustofa, Muhamad Bisri; Fegi Sentiana; Faizafati Matus Zahro; Siti Wuryan
KOMUNIKE: Jurnal Komunikasi Penyiaran Islam Vol. 15 No. 2 (2023): Communication & Da'wah Media
Publisher : Universitas Islam Negeri Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20414/jurkom.v15i2.8793

Abstract

This study uses the Systematic Literature Review (SLR) method to explore the relationship between interpersonal communication and libraries, focusing on the role of librarian-user interactions in fostering a comfortable atmosphere and ensuring user satisfaction. Our research shows a positive correlation between effective interpersonal communication and success in the library environment. Our findings underscore the importance of librarians' direct involvement in achieving a high quality library through good interpersonal communication, thereby increasing user satisfaction. This research contributes valuable insights to understanding the dynamics of interpersonal communication within libraries, paving the way to improve communication strategies and enhance user experience.
Qur’anic Ethical Framework for the Use of Artificial Intelligence in Interpersonal Communication: Challenges, Bibliometric Trends, and Strategic Solutions Muhamad Bisri Mustofa; Siti Wuryan; Fegi Sentiana; Norrodzoh Binti Hj Siren; Abdul Syukur
AL-DZIKRA: JURNAL STUDI ILMU AL-QUR'AN DAN AL-HADITS Vol 19 No 2 (2025)
Publisher : Faculty of Ushuluddin and Religious Study, Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/al-dzikra.v19i2.28524

Abstract

Abstract The rapid expansion of Artificial Intelligence (AI) in interpersonal communication has generated complex ethical challenges that remain insufficiently explored from a Qur’anic ethical standpoint. Although existing studies discuss AI ethics broadly, research rarely integrates bibliometric evidence with Islamic moral principles to construct an operational ethical framework. Addressing this gap, this study investigates ethical concerns surrounding AI-mediated communication through a Qur’anic perspective while mapping global research trends to highlight the thematic landscape. Using bibliometric analysis of 220 Scopus-indexed articles, the study identifies major clusters such as Interpersonal Communication, AI Ethics, and Communication Technologies, with the Qur’anic Perspective emerging as an underrepresented yet crucial conceptual bridge. The analysis reveals key ethical issues privacy risks, algorithmic bias, opacity, and the erosion of human trust. As its primary novelty, the study proposes a Qur’anic-based strategic framework that operationalizes the values of justice (‘adl), truthfulness (ṣidq), trustworthiness (amānah), and human dignity (‘izzah) into practical guidelines for AI design and use. This integration offers a normative foundation that can strengthen ethical AI governance within interpersonal contexts. The findings emphasize that responsible AI deployment requires both technological safeguards and value-driven principles to preserve ethical integrity and support humane communication practices. Keywords: Ethical Consideration; AI; Interpersonal Communication; Qur’an.
Co-Authors Abdul Syukur Faizafati Matus Zahro Muhamad Bisri Mustofa Norrodzoh Binti Hj Siren Siti Wuryan