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All Journal Jurnal Social Library Jurnal Psikologi Universitas Gadjah Mada
Dewi, Yuli Arinta
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Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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Pasokan dan Kualitas Pelayanan Darah UDD PMI Kota Semarang Saat Pandemi Covid-19 Dewi, Yuli Arinta; Triwianti, Yusti
JURNAL SOCIAL LIBRARY Vol 1, No 3 (2021): JURNAL SOCIAL LIBRARY NOVEMBER
Publisher : Granada El-Fath

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (251.692 KB) | DOI: 10.51849/sl.v1i3.51

Abstract

UDD PMI Kota Semarang berkewajiban memberikan pelayanan berkualitas sesuai dengan harapan pendonor. Di masa pandemi Covid-19, semua aspek layanan masyarakat terdampak tujuan dari penelitian ini adalah menganalisis dampak pandemi Covid-19 terhadap pasokan darah dan kualitas layanan pendonor darah. Metode yang digunakan ialah penelitian deskriptif observasional melalui pendekatan cross sectional. Sampel diambil dengan teknik accidental sampling terhadap terhadap 85 responden yang bersedia mengisi angket secara online yang dilakukan selama periode penelitian. Pandemi Covid-19 menyebabkan penurunan pasokan darah di UDD PMI kota Semarang sebesar 25% pada periode 4 bulan pertama pasca pandemi terjadi di Indonesia. Responden yang merupakan pendonor darah di UDD PMI kota Semarang berjumlah didominasi laki-laki sebanyak 67% dengan usia terbanyak di rentang 31-40 tahun (sebanyak 32%) dan berstatus sebagai donor darah sukarela (74%). Pendonor cenderung menilai baik pelayanan yang berorientasi pada variable kualitas pelayanan di UDD PMI Kota Semarang. Pandemi menyebabkan penurunan pasokan darah di UDD PMI Kota Semarang. Meskipun begitu pendonor darah secara umum menilai kualitas layanan pendonor yang diberikan oleh UDD PMI Kota Semarang di masa pandemic Covid -19 dinilai baik pada kelima variabel yaitu kehandalan, daya tanggap, jaminan, empati dan bukti fisik. Perlu adanya upaya untuk meningkatkan minat masyarakat untuk berdonor di masa pandemic Covid-19.
Multisystem Resilience in Disaster Volunteers: A Review of the Literature Dewi, Yuli Arinta; Soeparno, Koentjoro; Pertiwi, Pradytia Putri; Fuady, Mizan Bustanul
Jurnal Psikologi Vol 52, No 1 (2025)
Publisher : Faculty of Psychology, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jpsi.101230

Abstract

There is a growing interest in multisystem resilience within disaster studies; however, the resilience of disaster volunteers remains an underexplored area. This review aims to bridge this gap by analyzing existing studies that examine how internal and external systems influence the psychological resilience of disaster volunteers. Specifically, it addresses the question: How is multisystem resilience conceptualized and supported among disaster volunteers in the existing literature? We applied a narrative review approach and retrieved literature from the Scopus database, covering all available publication years. The analysis was supported by thematic coding using ATLAS.ti software to identify and extract key themes from the selected studies. Out of 602 articles and proceedings screened, only 11 met our inclusion criteria. Findings indicate that, compared to other forms of civic engagement, disaster volunteering is more likely to involve physical and mental health risks. At the same time, it provides opportunities to strengthen well-being and resilience. This review highlights the importance of a multisystem resilience perspective, emphasizing the dynamic interaction between internal and external systems in fostering the resilience of disaster volunteers.
Co-Authors Fuady, Mizan Bustanul Koentjoro Soeparno, Koentjoro Pradytia Putri Pertiwi Triwianti, Yusti