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DEVELOPMENT OF TOUR GUIDE COMPETENCIES IN IMPROVING WORK PROFESSIONALISM AT INDONESIAN TOURISM ASSOCIATION OF CENTRAL JAVA Hafidzah, Ibna Azka; Hakim, Lukmanul; Susanto, Dedy; Savitri, Fania Mutiara
JURNAL MANAJEMEN DAKWAH Vol. 10 No. 2 (2024)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2024.102.1

Abstract

This study aims to explore the competency development program of tour guides in improving work professionalism in the Association of Indonesian Guides (HPI) Central Java. The methods used were direct observation, and in-depth interviews with tourists, tour guides, and travel agencies, as well as literature studies. This research identifies factors that influence the improvement of the competence and professionalism of tour guides. The main finding of this research is that a structured, sustainable, systematic tour guide competency development program, full support of stakeholders, and certification recognized by the state can contribute to improving the quality of tour guide services, and tourist satisfaction. This research contributes to the science of da'wah management, seen from how da'wah values can be integrated into the tour guide competency development program to create guides who are not only competent in knowledge, and skills, but also have ethical and moral awareness at work, such as guide coordinating tourists to pray first before traveling, reminding prayer time schedules, and inviting to always do good, especially in terms of preserving the environment by throwing garbage in the place provided.
Barongan and Jaranan Art Performance As A Form of Cultural Heritage Preservation In Kebumen Village Ardiyanti, Rizqi Meila; Hafidzah, Ibna Azka
JGEN : Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 2 (2024): JGEN : Jurnal Pengabdian Kepada Masyarakat, Desember 2024
Publisher : Lumbung Pare Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60126/jgen.v2i2.473

Abstract

As the times develop, local culture experiences contact with foreign cultures. Young people are more interested in following foreign cultures that are considered to keep up with the times and forget about local culture. This is a challenge for every culture because of the lack of the next generation to learn and practice its culture. The role of students in service is also to preserve the existing culture, so this paper aims to explain the performance of barongan and jaranan arts in Kebumen Village as a form of cultural preservation. The methods used are field and observation. The result of this study is that in order to preserve the culture owned, the Kebumen Village cultural association held a barongan and jaranan art performance in collaboration with other village cultural associations, where children in the village were included in displaying the art of barongan and jaranan.
Pains Model in The Development Of Muslim Women-Friendly Tourist Destinations Hakim, Lukmanul; Hafidzah, Ibna Azka; Susanto, Dedy; Savitri, Fania Mutiara
Indonesian Journal of Tourism and Leisure Vol 6, No 2 (2025)
Publisher : Lasigo Akademia Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36256/ijtl.v6i2.473

Abstract

Muslim Women-Friendly Tourist Destinations are now a global trend in the tourism industry, driven by the need for inclusive travel and in accordance with Sharia values. Based on the Mastercard-CrescentRating Muslim Women in Travel (MWIT) 2019 report, more than 45% of Muslim travellers are. This figure shows that Muslim women have a huge influence on travel planning and decision-making. The Global Muslim Travel Index (GMTI) emphasizes the importance of developing tourist destinations that are friendly to Muslim women, aiming to create a safe, comfortable, and inclusive travel experience. This research uses the PAINS model, which considers privacy, facilities, identity, network, and security factors, to evaluate and determine tourist destinations that meet the needs of Muslim women. The research method used is qualitative, through interviews, observations, and literature review. Data sources include books, journal articles, news, the Global Muslim Travel Index (GMTI) reports from 2021 to 2024, and research reports related to the PAINS model. The results of this research indicate that safety and privacy are the main factors in the selection of tourist destinations for Muslim women, followed by the importance of the availability of places of worship and access to information about the local community. These findings emphasize the need for the integration of Muslim-friendly services in tourism policies to create inclusive and sustainable experiences. This research enriches the literature on Muslim-friendly tourism and provides practical recommendations for the development of the tourism sector in both OIC and non-OIC member countries to enhance the competitiveness and quality of tourist destinations globally.