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All Journal Jurnal Informatika Upgris JURTEKSI Journal of Information System, Applied, Management, Accounting and Research
Ardhani, Alvina Waihda
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Computer Science & IT Decision Sciences, Operations Research & Management

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ANALYSIS OF SOFTWARE QUALITY USING THE FURPS+ MODEL Puspita, Safriya Murni; Ardhani, Alvina Waihda; Retnaningrum, Dea Ayu; Firmansyah, Afreza Restu; Rolliawati, Dwi
JURTEKSI (Jurnal Teknologi dan Sistem Informasi) Vol 11, No 1 (2024): Desember 2024
Publisher : Universitas Royal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v11i1.3233

Abstract

Abstract: Software quality analysis is essential to ensure applications are reliable, efficient, and meet user needs. The FURPS+ model (Functionality, Usability, Reliability, Performance, Supportability, plus) provides a comprehensive framework for evaluating software quality. This study analyzes the implementation of Software Quality Assurance (SQA) in the SKEK UINSA application, a Learning Management System (LMS) designed to record extracurricular activities of UINSA students. With 100 respondents (lecturers, students, and alumni), the research employs a quantitative approach to examine both functional and non-functional aspects. The results show that functionality and usability aspects scored an average of 71%, reliability 66%, performance 61%, supportability 79%, and additional factors (plus) 64%. Overall, the SKEK UINSA application demonstrates good quality in terms of functionality, ease of use, performance, and flexibility. Keywords: FURPS+; Reliability; SKEK; Validity; Quantitative Method  Abstrak: Analisis kualitas perangkat lunak penting untuk memastikan aplikasi andal, efisien, dan sesuai kebutuhan pengguna. Model FURPS+ (Functionality, Usability, Reliability, Performance, Supportability, plus) menawarkan kerangka komprehensif untuk evaluasi kualitas perangkat lunak. Penelitian ini menganalisis penerapan Software Quality Assurance (SQA) pada aplikasi SKEK UINSA, aplikasi semacam LMS (Learning Management System) untuk mencatat kegiatan ekstrakurikuler mahasiswa UINSA. Dengan 100 responden (dosen, mahasiswa, dan alumni), penelitian menggunakan pendekatan kuantitatif untuk mengkaji aspek fungsional dan non-fungsional. Hasilnya, aspek functionality dan usability memiliki persentase rata-rata 71%, reliability 66%, performance 61%, supportability 79%, dan faktor tambahan (plus) 64%. Secara keseluruhan, aplikasi SKEK UINSA menunjukkan kualitas baik dalam fungsi, kemudahan penggunaan, kinerja, dan fleksibilitas. Kata kunci: FURPS+;  Metode Kuantitatif ; SKEK; Validitas; Reliabilitas
Penerapan Manajemen Risiko dalam Aplikasi Maxim: Pendekatan ISO 31000 untuk Menjamin Keberlanjutan Layanan Ardhani, Alvina Waihda
Jurnal Informatika UPGRIS Vol 11, No 1: JUNI 2025
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/jiu.v11i1.21189

Abstract

Risk management is a crucial aspect in the success of digital application management, including Maxim, which is an online transportation service. This study aims to analyze the implementation of risk management in the Maxim application with the ISO 31000 approach and qualitative methods. The steps in the study include risk identification, risk analysis, risk evaluation, and implementation of mitigation plans based on the ISO 31000 framework. Data were collected through interviews with related parties, document reviews, and operational observations of the application. The results of the analysis show that the main risks in the Maxim application include technical disruptions, user data leaks, and reputation risks due to inconsistent services. With the ISO 31000 systematic approach, this study offers strategic recommendations to mitigate these risks, ensure operational sustainability, and increase user trust in the Maxim application.
ANALYSIS OF SOFTWARE QUALITY USING THE FURPS+ MODEL Puspita, Safriya Murni; Ardhani, Alvina Waihda; Retnaningrum, Dea Ayu; Firmansyah, Afreza Restu; Rolliawati, Dwi
JURTEKSI (jurnal Teknologi dan Sistem Informasi) Vol. 11 No. 1 (2024): Desember 2024
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Royal Kisaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33330/jurteksi.v11i1.3233

Abstract

Abstract: Software quality analysis is essential to ensure applications are reliable, efficient, and meet user needs. The FURPS+ model (Functionality, Usability, Reliability, Performance, Supportability, plus) provides a comprehensive framework for evaluating software quality. This study analyzes the implementation of Software Quality Assurance (SQA) in the SKEK UINSA application, a Learning Management System (LMS) designed to record extracurricular activities of UINSA students. With 100 respondents (lecturers, students, and alumni), the research employs a quantitative approach to examine both functional and non-functional aspects. The results show that functionality and usability aspects scored an average of 71%, reliability 66%, performance 61%, supportability 79%, and additional factors (plus) 64%. Overall, the SKEK UINSA application demonstrates good quality in terms of functionality, ease of use, performance, and flexibility. Keywords: FURPS+; Reliability; SKEK; Validity; Quantitative Method  Abstrak: Analisis kualitas perangkat lunak penting untuk memastikan aplikasi andal, efisien, dan sesuai kebutuhan pengguna. Model FURPS+ (Functionality, Usability, Reliability, Performance, Supportability, plus) menawarkan kerangka komprehensif untuk evaluasi kualitas perangkat lunak. Penelitian ini menganalisis penerapan Software Quality Assurance (SQA) pada aplikasi SKEK UINSA, aplikasi semacam LMS (Learning Management System) untuk mencatat kegiatan ekstrakurikuler mahasiswa UINSA. Dengan 100 responden (dosen, mahasiswa, dan alumni), penelitian menggunakan pendekatan kuantitatif untuk mengkaji aspek fungsional dan non-fungsional. Hasilnya, aspek functionality dan usability memiliki persentase rata-rata 71%, reliability 66%, performance 61%, supportability 79%, dan faktor tambahan (plus) 64%. Secara keseluruhan, aplikasi SKEK UINSA menunjukkan kualitas baik dalam fungsi, kemudahan penggunaan, kinerja, dan fleksibilitas. Kata kunci: FURPS+;  Metode Kuantitatif ; SKEK; Validitas; Reliabilitas
Penerapan ISO 31000 dalam Analisis Risiko Pengelolaan Sistem Informasi Tata Ruang (SITR) Jawa Timur Ardhani, Alvina Waihda; Wahyudi, Noor; Ardilla, Yunita
Journal of Information System, Applied, Management, Accounting and Research Vol 9 No 4 (2025): JISAMAR (Journal of Information System, Applied, Management, Accounting and Resea
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v9i4.2104

Abstract

Perkembangan teknologi informasi dalam sektor pemerintahan menuntut adanya pengelolaan sistem yang efektif, aman, dan berkelanjutan. Sistem Informasi Tata Ruang (SITR) Jawa Timur memiliki peran strategis dalam penyediaan data spasial dan non-spasial yang mendukung transparansi informasi, perencanaan pembangunan, serta pengambilan keputusan berbasis data. Namun, ketergantungan tinggi pada sistem digital menimbulkan potensi risiko yang dapat mengganggu keandalan dan kualitas layanan publik, baik dari aspek teknis seperti gangguan keamanan dan infrastruktur, maupun dari aspek non-teknis seperti kompetensi sumber daya manusia. Penelitian ini bertujuan menganalisis risiko pada SITR Jawa Timur dengan kerangka kerja ISO 31000 melalui pendekatan kualitatif deskriptif menggunakan teknik Risk and Self Control Assessment (RSCA). Data dikumpulkan melalui wawancara terstruktur dengan staf IT dan observasi langsung di instansi pengelola, kemudian dianalisis melalui proses identifikasi, analisis, dan evaluasi risiko. Hasil penelitian menemukan 11 potensi risiko dengan klasifikasi 1 risiko tinggi terkait keamanan siber, 6 risiko tingkat sedang yang mencakup kelemahan manajemen data dan kompetensi SDM, serta 4 risiko tingkat rendah terkait operasional sistem. Temuan ini berkontribusi dalam pemetaan risiko yang lebih terstruktur dan penyusunan rekomendasi mitigasi strategis yang dapat memperkuat tata kelola teknologi informasi pemerintah, khususnya dalam pengelolaan sistem informasi geospasial untuk mewujudkan prinsip transparansi dan akuntabilitas good governance.
Co-Authors Firmansyah, Afreza Restu Puspita, Safriya Murni Retnaningrum, Dea Ayu Rolliawati, Dwi Wahyudi, Noor Yunita Ardilla