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Rahmawati, Noer Bunka
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Humanities Decision Sciences, Operations Research & Management Social Sciences

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Kewarganegaraan dan Identitas Putri, Desi Riani Dwi; Rahmawati, Noer Bunka
Jurnal PKM Manajemen Bisnis Vol. 5 No. 1 (2025): Jurnal PKM Manajemen Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/pkmb.v5i1.1297

Abstract

Citizenship and identity are two concepts that are interrelated but differ in their definition, role and influence on individuals and society. Citizenship gives a person legal status as an official member of a country, which is accompanied by legally enforceable rights and obligations. Meanwhile, identity is a more personal aspect, including factors such as culture, ethnicity, religion and language that shape an individual's identity. Citizenship and identity are two concepts that are closely related to each other in the context of modern state life. Both form an important foundation in understanding the relationship between the individual and the state and a person's position in society. The concept of citizenship not only includes legal-formal aspects, but also involves complex social, cultural and political dimensions. In the era of globalization, understanding of citizenship and identity is undergoing significant transformation. Increasing global mobility, cross-border migration, and developments in information technology have created more fluid and multilayered forms of identity. This challenges the traditional concept of citizenship which was previously limited to territorial ties and a single nationality. A more inclusive and adaptive approach is needed in understanding and managing the dynamics of citizenship and identity to create a more democratic and just society.
Peran Good Governance dalam Meningkatkan Kualitas Pelayanan Publik: Perspektif Teoretis Rahmawati, Noer Bunka; Tjenreng, Muhammad Baharuddin Zubakhrum
Jurnal PKM Manajemen Bisnis Vol. 5 No. 1 (2025): Jurnal PKM Manajemen Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/pkmb.v5i1.1302

Abstract

This study aims to explore the role of good governance in improving the quality of public services. The quality of public services is highly dependent on the implementation of good governance principles, which include transparency, accountability, public participation, and effectiveness. In this research, the approach used is a qualitative method with a literature study to analyze existing literature regarding the implementation of good governance in public services. The results show that transparency and accountability have a very significant role in improving the quality of public services. Transparency allows the public to monitor and ensure that public policies and resources are managed properly. Accountability encourages the government to be responsible for its decisions and policies, thereby increasing public trust in the government. However, the implementation of good governance also faces a number of challenges such as complex bureaucracy, corruption, and limited human resource capacity. These challenges hinder the effectiveness of public services, even though the principles of good governance have been applied.
Co-Authors Putri, Desi Riani Dwi Tjenreng, Muhammad Baharuddin Zubakhrum