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All Journal Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Seminar Nasional Teknologi dan Multidisiplin Ilmu Jurnal Manajemen Kewirausahaan dan Teknologi
Selji Salgangga
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Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Pengaruh Standar Operasional Prosedur Dan Kualitas Kehidupan Kerja (Quality Of Work Life) Terhadap Efektivitas Kerja: Studi Pada Universitas Perjuangan Tasikmalaya Selji Salgangga; Ading Rahman Sukmara; Apri Budianto
Jurnal Manajemen Kewirausahaan dan Teknologi Vol. 1 No. 1 (2024): Maret : Jurnal Manajemen Kewirausahaan dan Teknologi
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jumaket.v1i1.429

Abstract

This research is motivated by several problems, including the low effectiveness of employee work at the University of Struggle Tasikmalaya, this is thought to be caused by the suboptimal implementation of SOPs carried out by the university so that employee work results are not in accordance with the provisions set. In addition, the quality of work life is less supportive so that there are still employees who have not been able to complete a job according to the time that has been set. The purpose of this study is to determine the effect of standard operating procedures and quality of work life on work effectiveness at the University of Struggle, Tasikmalaya City. This study used a descriptive method with a quantitative approach. The respondents in this study were 132 employees at the University of Struggle Tasikmalaya, so the author took samples using the simple random sampling technique so that the number of samples in this study was 57 people. Analysis was carried out on data collected from observations, interviews, and questionnaires. The data analysis stage began with validity tests, reliability, transformation of ordinal values ​​to intervals, and data analysis in a verifiable/quantitative manner. The results of the study indicate that: 1) Standard operating procedures have an effect on work effectiveness at the University of Struggle Tasikmalaya. This means that the better the implementation of standard operating procedures for all employees in the University of Struggle environment, the more effective the employees' work will be. 2) Quality of work life has an effect on work effectiveness at the University of Struggle Tasikmalaya. This means that the better the quality of work life at the University of Struggle, the more effective the work will be. 3) Standard operating procedures and quality of work life on work effectiveness at the University of Struggle, Tasikmalaya City. This means that the better the implementation of standard operating procedures and the better the quality of work life at the University of Struggle, the more effective the work will be.
Implementasi Kesetaraan Gender Dalam Rekrutmen Dan Penempatan Kerja: Perspektif Manajemen Titin Patimah; Selji Salgangga
Seminar Nasional Teknologi dan Multidisiplin Ilmu (SEMNASTEKMU) Vol. 5 No. 1 (2025): SEMNASTEKMU
Publisher : Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/rx8etf96

Abstract

Kesetaraan gender serta keadilan gender pada saat ini menjadi salah satu dari tujuan pembangunan global yaitu dikenal dengan sustainable development goals (SDGs). Penelitian ini bertujuan untuk mengetahui bagaimana partisipasi kerja laki- laki dan perempuan di sektor pekerjaan formal serta bagaimana implementasi kesetaraan gender dalam rekrutmen dan penempatan kerja di tasikmalaya berdasarkan perspektif manajemen. Metode dalam penelitian ini yaitu metode kualitatif dengan pendekatan studi kasus. Teknik Penentuan Informan dalam penelitian ini yaitu Teknik purposive sampling kriteria informan berasal dari pihak bagian manajemen di suatu organisasi/ perusahaan di tasikmalaya pada pekerjaan formal. Simpulan dari hasil penelitian ini yaitu bahwa partisipasi kerja secara umum masih di dominasi oleh laki- laki dibandingkan perempuan. Misalnya di bidang perbankan, manufaktur maupun ritel. Meskipun pada saat ini jumlah karyawan perempuan hampir bisa dikatakan mendekati setara perbedaannya tidak terlalu jauh. Sedangkan di pekerjaan formal seperti di rumah sakit dan pendidikan lebih di dominasi oleh perempuan. Padahal dalam proses rekrutmen semua pihak perusahan memberikan kesempatan yang sama bagi semua gender tidak dibedakan. Di dalam pamflet lowongan kerja tidak dicantumkan kualifikasi gender. Namun dalam penempatan, di lihat lagi dari kemampuannya dan di tempatkan sesuai kemampuannya. Dan bahkan masih ada stereotip yang mempengaruhi dalam proses penempatan kerja.
ANALISIS KUANTITATIF : EXPERT POWER SDM DAN ROOT CAUSE ANALYSIS (RCA) TERHADAP OPTIMALISASI DIMENSI KUALITAS LAYANAN PADA PERUSAHAAN JASA (PERHOTELAN): Expert Power;Analisis Akar Masalah;Dimensi Kualitas Layanan Selji Salgangga; Titin Patimah
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 9 No. 1 (2026): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jam-ekis.v9i1.9401

Abstract

Root Cause Analysis (RCA) is a methodology used to identify and address underlying functional causes. The RCA method is highly effective for analyzing system failures, particularly unexpected events, by determining how and why they occur. The expert power of human resources and root cause analysis are believed to influence the optimization of service quality dimensions in service companies, particularly hotels. According to research conducted by Fernida Manopo, service quality significantly impacts consumer satisfaction. However, this research does not specify the variables that affect service quality. Given that service quality comprises multiple dimensions, our study aims to identify the factors influencing the service quality dimension (Y), with expert power of human resources (X1) and root cause analysis (X2) as the independent variables. This study employed a quantitative approach using multiple linear regression analysis. It found that expert power and root cause analysis simultaneously influence service quality dimensions. Root cause analysis had a partial but significant effect on optimizing service quality dimensions, whereas expert power had a partial but non-significant effect on optimizing these dimensions
Co-Authors Ading Rahman Sukmara Apri Budianto, Apri Titin Patimah