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All Journal Jurnal Pembelajaran, Bimbingan, dan Pengelolaan Pendidikan Cendekia: Jurnal Ilmu Sosial, Bahasa dan Pendidikan Kajian Administrasi Publik dan ilmu Komunikasi
Novita Rahayu
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Education Social Sciences Other

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Membangun Karakter Demokratis Melalui Pendidikan Pancasila dan Kewarganegaraan di Sekolah Ade Fadly Anugrah; Feronica Manurung; Habibi Habibi; Novita Rahayu; Ruth Clarissa Tambunan; Hamdi Abdullah Hasibuan
CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan Vol. 5 No. 1 (2025): CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/cendekia.v5i1.3347

Abstract

Pancasila and Citizenship Education (PPKn) has a strategic role in building democratic character among the younger generation as an important capital in the life of society, nation and state. This research aims to analyze how the implementation of PPKn education in schools can be an effective means of internalizing democratic values, such as tolerance, justice, respect for human rights, and deliberation. Civics learning requires good preparation, especially through preparing material that not only provides knowledge but is also able to bring about changes in the character of students. This research uses a qualitative approach with a literature review method, which includes critical analysis of various sources, such as national and international journal articles, books, e-books, dissertations, theses, as well as print and online media which can provide a comprehensive picture of the role of PPKn in form students' democratic character. The research results show that PPKn education based on Pancasila values ​​has proven to be effective in developing individuals who have strong character and are able to face the challenges of the era of globalization. By combining the values ​​of Pancasila and democratic principles, this education plays a role in forming a highly civilized, competitive and globally superior nation.
Evaluasi Website SIPENDUDUK dalam Meningkatkan Pelayanan Admnistrasi Kependudukan Disdukcapil di Kecamatan Rumbai Timur Kota Pekanbaru Novita Rahayu; Ayshaadilla Putri; Elly Nielwaty
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 2 No. 4 (2025): Desember: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v2i4.800

Abstract

The administration of population services in Rumbai Timur District continues to face challenges following the regional expansion that required residents to update their civil documents. The SIPENDUDUK website was introduced to simplify digital submissions; however, its implementation has not been fully effective. A portion of the community, particularly older adults and individuals with low digital literacy, still struggles to navigate service flows and upload required documents. This study aims to evaluate the service quality of the SIPENDUDUK website in improving the effectiveness of civil administration services. A descriptive qualitative method was employed through observations and interviews with officers and service users. The findings indicate that although the website has facilitated administrative processes, its accessibility has not yet reached all user groups due to varying technological capabilities. The system shows adequate efficiency and stability, although several technical issues remain. Service security is maintained through controlled access and a simplified interface. User support is provided through direct assistance from the local office, including manual guidance and mobile outreach services. These results highlight that the success of digital services depends not only on system quality but also on user readiness. This evaluation is expected to contribute to improving the effectiveness, inclusiveness, and overall quality of population administration services in Rumbai Timur District.
Pengaruh Kualitas Layanan Akademik terhadap Kepuasan dan Prestasi Peserta Didik Novita Rahayu; Mustiningsih Mustiningsih; Novita Rahayu; Mustiningsih Mustiningsih; Raden Bambang Sumarsono
Jurnal Pembelajaran, Bimbingan, dan Pengelolaan Pendidikan Vol. 1 No. 10 (2021)
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (337.78 KB) | DOI: 10.17977/um065v1i102021p825-837

Abstract

Abstract: This study aims to determine (1) the level of academic service quality, (2) the level of student satisfaction, (3) the level of student achievement, (4) the influence of the quality of academic service on student satisfaction. (6) the influence of satisfaction on the achievement of learners, and (7) the influence of the quality of academic services on the achievement of learners mediated by the satisfaction of learners. The research method used, namely quantitative approach with descriptive-correlational. Population in this research was as many as 1582. For sampling by using purposive sampling technique and stratified random sampling so that obtained by sampel as much as 323 respondents. In this study the questionnaire is used to collect data. The data analysis by using path analysis. The result of the research shows that: (1) the quality of the academic service quality is in the high category, (2) the students' satisfaction level in the high category, (3) the achievement level of the students is in the medium category, (4) 6) there is a significant influence of students' satisfaction on student achievement, and (7) there is significant influence of academic service quality toward the achievement of students who mediated with student satisfaction variable at SMPN in Ponggok sub-district, Blitar regency. Abstrak: Penelitian ini bertujuan untuk mengetahui (1) tingkat kualitas layanan akademik, (2) tingkat kepuasan peserta didik, (3) tingkat prestasi peserta didik, (4) pengaruh kualitas layanan akademik terhadap kepuasan peserta didik, (5) pengaruh kualitas layanan akademik terhadap prestasi peserta didik, (6) pengaruh kepuasan terhadap prestasi peserta didik, dan (7) pengaruh kualitas layanan akademik terhadap prestasi peserta didik yang dimediasi oleh kepuasan peserta didik. Metode penelitian yang digunakan, yaitu pendekatan kuantitatif dengan deskriptif-korelasional. Populasi dalam penelitian ini sebanyak 1582. Untuk pengambilan sampel dengan menggunakan teknik purposive sampling dan stratified random sampling sehingga diperoleh sampel sejumlah 323 responden. Dalam penelitian ini angket digunakan untuk mengumpulkan data. Adapun untuk analisis data dengan menggunakan path analysis. Hasil penelitian menunjukkan bahwa: (1) tingkat kualitas kualitas layanan akademik berada pada kategori tinggi, (2) tingkat kepuasan peserta didik pada kategori tinggi, (3) tingkat prestasi peserta didik berada pada kategori sedang, (4) terdapat pengaruh yang signifikan kualitas layanan akademik terhadap kepuasan peserta didik (5) terdapat pengaruh yang signifikan kualitas layanan akademik terhadap prestasi peserta didik, (6) terdapat pengaruh yang signifikan kepuasan peserta didik terhadap prestasi peserta didik, dan (7) terdapat pengaruh yang signifikan kualitas layanan akademik terhadap prestasi peserta didik yang dimediasi oleh variabel kepuasan peserta didik pada SMPN se-Kecamatan Ponggok Kabupaten Blitar.
Co-Authors Abdullah Hasibuan, Hamdi Ade Fadly Anugrah Ayshaadilla Putri Elly Nielwaty, Elly Feronica Manurung Habibi Habibi Mustiningsih Novita Rahayu Raden Bambang Sumarsono Ruth Clarissa Tambunan