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All Journal Dinamika Governance : Jurnal Ilmu Administrasi Negara JKMP (Jurnal Kebijakan dan Manajemen Publik)
Bella, Vivtania Salsa
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Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

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Analysis of the Implementation of TQM (Total Quality Management) in the Sayang Warga Program’s Innovation (Case Study at the Kendangsari Subdistrict Office, Surabaya) Hariyoko, Yusuf; Ria, Catur Ajeng Kartika; Nugraha, Fransiskus Ari; Bella, Vivtania Salsa
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 12 No 1 (2024): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v12i1.1772

Abstract

Sayang Warga is a population service program provided by the Population and Civil Registry Service of the City of Surabaya. This program emphasizes coordination and collaboration between parties from sub-districts and RWs. The aim of this research is to analyze the implementation of the Sayang Warga Program’s using TQM analysis. This research uses a descriptive qualitative approach. The results show that Kendangsari Subdistrict, in implementing community care services, has implemented good leadership. Kendangsari Subdistrict carries out routine coordination and direction. The standard operating procedures (SOP) and output issued in the service are in line with expectations. Apart from that, the community's enthusiasm for serving citizens is also very large. What needs to be considered in this service are facilities and leadership whose achievements can be measured.
COLLABORATIVE GOVERNANCE PENANGANAN STUNTING DI KELURAHAN KUREKSARI KABUPATEN SIDOARJO Rahmadanik, Dida; Murti, Indah; Bella, Vivtania Salsa; Erlanda, Yola
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 14, No 4 (2025): Dinamika Governance - JANUARI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v14i4.5014

Abstract

The concept of Collaborative Governance in efforts to handle stunting in Kureksari Village, Sidoarjo Regency, Collaborative Governance refers to collaboration between government, community, and private sector to achieve common goals. The strategy for stunting involves various parties such as local government, local health centers, non-governmental organizations, and village communities. Collaborative governance also encourages active community participation in the planning and implementation of programs. Through open dialogue and cooperation between parties, the village creates an environment that supports the healthy growth of children. The results of the study show that the collaboration carried out in handling stunting in Kureksari Village has been implemented and has had a good impact, as evidenced by the fact that in 2024, there will be no more cases of stunting; however, the implementers of various programs in handling or preventing stunting continue to provide supervision to pre-stunting children, children Below the Red Line (BGM), malnourished and to all toddlers or children in Kureksari Village so that the problem of stunting can continue to be resolved.
Co-Authors Dida Rahmadanik Erlanda, Yola Indah Murti, Indah Nugraha, Fransiskus Ari Ria, Catur Ajeng Kartika Yusuf Hariyoko