Claim Missing Document
Check
Articles

Found 2 Documents
Search

Artificial Intelligence in Performance Evaluation (Case Study of PT. Pos Indonesia Employees) Dwianto, Agung; Kusuma, Sitta; Junengsih
bit-Tech Vol. 7 No. 2 (2024): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v7i2.1817

Abstract

The development of artificial intelligence (AI) has revolutionized various aspects of human resource management, including employee performance evaluation. While existing studies have extensively explored the potential of AI in improving efficiency and objectivity, they often overlook the nuanced employee experiences and organizational dynamics that influence its successful implementation. This research bridges this gap by examining the perceptions and experiences of PT Pos Indonesia employees regarding the use of an AI-based performance evaluation system. Using a qualitative approach with a phenomenological design, data was collected through in-depth interviews with employees who have used the system for at least six months. The findings reveal that AI contributes significantly to enhancing efficiency and reducing subjectivity in evaluations. However, challenges such as algorithm bias, the relevance of performance metrics, and system transparency remain prevalent. Importantly, this study identifies critical factors influencing acceptance, including employee understanding, trust, and perceptions of fairness in the evaluation process. Unlike previous research, this study emphasizes the interplay between technological and human factors, highlighting the irreplaceable role of human interaction in providing qualitative context. This research extends the existing literature by offering a deeper understanding of employee-centered factors and organizational practices that facilitate the integration of AI in performance evaluation. Practically, it provides actionable insights for organizations aiming to implement AI-based systems effectively, ethically, and equitably.
ANALISA PERAN SERIKAT PEKERJA DAN BUDAYA ORGANISASI TERHADAP KESEJAHTERAAN PEKERJA (STUDI KASUS PADA PT. TRANSPORTASI JAKARTA): (Studi Kasus Pada PT. Transportasi Jakarta) Oratmangun, Jan; Dwianto, Agung
Jurnal Entrepreneur dan Manajemen Sains (JEMS) Vol. 6 No. 1 (2025): Januari
Publisher : UM. Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36085/jems.v6i1.7444

Abstract

This study examines the roles of labor unions and organizational culture in enhancing employee well-being at PT. Transportasi Jakarta. Employing a qualitative approach, this research analyzed in-depth interview data from labor union representatives, management, and employees. The findings reveal that labor unions play a significant role in advocating for employee welfare through collective bargaining and educational programs. An inclusive and collaborative organizational culture also contributes to increased job satisfaction and productivity. However, the study identifies several challenges, such as managerial resistance to change and tensions between traditional values and the demands of modernization. The interaction between labor unions and organizational culture creates a complex dynamic, where collaboration yields positive synergies, but conflicts can arise due to differing perspectives. Overall, this study concludes that employee well-being is shaped by the interplay of various factors, and collaborative efforts between labor unions and management are crucial for achieving sustainable well-being.Keywords: labor unions, organizational culture, employee well-being, advocacy, industrial relations, PT. Transportasi Jakarta