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All Journal JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit)
Naya, Aulia Riswanti
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Economics, Econometrics & Finance Health Professions Medicine & Pharmacology Nursing Public Health

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Challenges and Opportunities to Achieve Digital Maturity in Healthcare: A Literature Review Putra, Dewa Ngakan Gde Wahyu Mahatma; Khoiri, Abu; Naya, Aulia Riswanti
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 13 No. 3 (2024): December 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v13i3.453

Abstract

Digital transformation in the healthcare sector offers many benefits, but achieving it requires good digital maturity. This study aimed to identify the role of digital maturity in innovative healthcare, challenges, opportunities, and recommendations that could be applied in an effort to achieve digital maturity. This study used a systematic literature review method by extracting articles from the Scopus, PubMed, and Google Scholar databases in the last 10 years using the keywords "digital maturity", "healthcare", "hospital", and "health." The selected articles were in English and available open-access, which were then synthesized theoretically and presented in narratives. The results of the study showed significant benefits of digital maturity, including improved diagnostic accuracy, resource optimization, and patient engagement. However, obstacles such as limited funding, diverse digital literacy, and regulatory challenges were still found. The study provided recommendations to address barriers and emphasized the need for tailored digital solutions and supportive regulations for health practitioners and policymakers in an effort to increase digital maturity in the healthcare sector.
Assessing Digital Maturity in Healthcare: A Case Study of Jember Klinik Hospital, Indonesia Aviati, Kurnia; Kudus, Kudus; Putra, Dewa Ngakan Gde Wahyu Mahatma; Naya, Aulia Riswanti
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 14 No. 2 (2025): August 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v14i2.556

Abstract

This study aims to assess the digital maturity level of Jember Klinik Hospital, a private healthcare facility in Indonesia, using a structured evaluation framework. A descriptive cross-sectional design was employed in June 2024, involving six internal stakeholders representing IT, medical, nursing, and administrative leadership. Data were collected using the Digital Maturity Level Assessment Tool (Version 1.1) developed by the Indonesian Ministry of Health, consisting of 38 parameters across seven domains. The assessment was conducted collaboratively through structured meetings, document reviews, and consensus-based scoring. Descriptive analysis revealed that the hospital has reached an advanced level of digital maturity. The highest scores were found in Standards and Interoperability (4.8) and Governance and IT Management (4.8), reflecting strong planning and regulatory alignment. Electronic Medical Records and Patient-Centered Care also scored highly (4.7), indicating effective digital integration in clinical workflows. However, Data Analytics received the lowest score (2.8), pointing to significant gaps in data quality and analytical capacity. These findings suggest the need for enhanced investment in data infrastructure, staff training, and interoperability improvements. The results contribute to understanding digital health readiness in Indonesia’s private healthcare sector and provide actionable insights for supporting targeted digital transformation strategies.
Co-Authors Abu Khoiri Aviati, Kurnia Kudus, Kudus Putra, Dewa Ngakan Gde Wahyu Mahatma