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Challenges and Opportunities to Achieve Digital Maturity in Healthcare: A Literature Review Putra, Dewa Ngakan Gde Wahyu Mahatma; Khoiri, Abu; Naya, Aulia Riswanti
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 13 No. 3 (2024): December 2024
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v13i3.453

Abstract

Digital transformation in the healthcare sector offers many benefits, but achieving it requires good digital maturity. This study aimed to identify the role of digital maturity in innovative healthcare, challenges, opportunities, and recommendations that could be applied in an effort to achieve digital maturity. This study used a systematic literature review method by extracting articles from the Scopus, PubMed, and Google Scholar databases in the last 10 years using the keywords "digital maturity", "healthcare", "hospital", and "health." The selected articles were in English and available open-access, which were then synthesized theoretically and presented in narratives. The results of the study showed significant benefits of digital maturity, including improved diagnostic accuracy, resource optimization, and patient engagement. However, obstacles such as limited funding, diverse digital literacy, and regulatory challenges were still found. The study provided recommendations to address barriers and emphasized the need for tailored digital solutions and supportive regulations for health practitioners and policymakers in an effort to increase digital maturity in the healthcare sector.
Analisis Willingness to Pay (WTP) Peserta BPJS Kesehatan Dengan Pendekatan Contingent Valuation Method Khoiri, Abu; Sandra, Christyana; Putra, Dewa Ngakan Gde Wahyu Mahatma; Herawati, Yennike Tri
ARTERI : Jurnal Ilmu Kesehatan Vol 6 No 2 (2025): Februari
Publisher : Puslitbang Sinergis Asa Professional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37148/arteri.v6i2.496

Abstract

The increasing number of Social Security Agency of Health (BPJS Kesehatan) participants who are inactive or drop out be a threat to participation in the health insurance program in Indonesia. Inactive participants in August 2022 recorded 45,987,956. The most common cause is not paying premiums according to applicable regulations. The purpose of the research is to analyze the factors that influence the willingness to pay for BPJS Kesehatan participants using the contingent valuation method approach. This research used quantitative methods with an analytic observational approach through surveys. The unit of analysis in research was the individual. The reachable population for the study were BPJS Kesehatan participants in the category of non-Recipients of Contribution Assistance (non-PBI) in the BPJS Kesehatan Jember working area (Jember and Lumajang Regencies). The sample size was 167 respondents taken using the quota sampling technique. Data analysis with multiple linear regression. The results showed that the Perceived Benefit Package, Perceived Sacrifice, and Free Mentality contributed to the formation of willingness to pay premiums regularly. Only the Conformity Effect does not significantly contribute of willingness to pay premiums regularly. Perceived Sacrifice and Free Mentality contribute in opposite directions. This means that if the respondent's Perceived Sacrifice and Free Mentality are high, it will affect the low willingness to pay premiums. It is necessary to develop a program that can provide added value for Non-PBI participants who so far rarely or have never used health services. This aims to maintain the motivation of participants to remain willing to pay premiums regularly.
Evaluation of Digital Maturity Level of Citra Husada Jember Hospital as a Strategy to Support Health Transformation Putra, Dewa Ngakan Gde Wahyu Mahatma; Cendekiawan, Khrisna Agung; Anggraeni, Lutvi Anggraeni
Jurnal teknologi Kesehatan Borneo Vol 6 No 1 (2025): Jurnal teknologi Kesehatan Borneo
Publisher : POLTEKKES KEMENKES PONTIANAK

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30602/jtkb.v6i1.406

Abstract

The digital transformation of healthcare services demands hospital readiness in adopting integrated information systems. This study aimed to assess the digital maturity level of RS Citra Husada Jember using the Digital Maturity Instrument version 1.1 from the Ministry of Health of the Republic of Indonesia which includes seven main components: information systems and infrastructure, standards and interoperability, management and governance, data analysis, human resources, information security, and utilisation of electronic medical records and patient-centred services. This study used a descriptive cross-sectional design involving six internal hospital stakeholders through structured discussions. Results showed good digital maturity, with the highest scores in management and governance (4.5) and EMR (4.3), while the lowest scores were found in external interoperability (1.7) and data analytics. These findings emphasise the importance of strengthening digital infrastructure, improving digital literacy of health workers, and system integration to support the national OneHealth policy.
Assessing Digital Maturity in Healthcare: A Case Study of Jember Klinik Hospital, Indonesia Aviati, Kurnia; Kudus, Kudus; Putra, Dewa Ngakan Gde Wahyu Mahatma; Naya, Aulia Riswanti
JMMR (Jurnal Medicoeticolegal dan Manajemen Rumah Sakit) Vol. 14 No. 2 (2025): August 2025
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jmmr.v14i2.556

Abstract

This study aims to assess the digital maturity level of Jember Klinik Hospital, a private healthcare facility in Indonesia, using a structured evaluation framework. A descriptive cross-sectional design was employed in June 2024, involving six internal stakeholders representing IT, medical, nursing, and administrative leadership. Data were collected using the Digital Maturity Level Assessment Tool (Version 1.1) developed by the Indonesian Ministry of Health, consisting of 38 parameters across seven domains. The assessment was conducted collaboratively through structured meetings, document reviews, and consensus-based scoring. Descriptive analysis revealed that the hospital has reached an advanced level of digital maturity. The highest scores were found in Standards and Interoperability (4.8) and Governance and IT Management (4.8), reflecting strong planning and regulatory alignment. Electronic Medical Records and Patient-Centered Care also scored highly (4.7), indicating effective digital integration in clinical workflows. However, Data Analytics received the lowest score (2.8), pointing to significant gaps in data quality and analytical capacity. These findings suggest the need for enhanced investment in data infrastructure, staff training, and interoperability improvements. The results contribute to understanding digital health readiness in Indonesia’s private healthcare sector and provide actionable insights for supporting targeted digital transformation strategies.
Analisis Keberhasilan Implementasi SIMRS UOBK RSUD Besuki Dengan Model Human Organization Technology (Hot)-Fit Qowimah, Siti Sajdatul; Putra, Dewa Ngakan Gde Wahyu Mahatma
Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Vol 13 No 2 (2025)
Publisher : Asosiasi Perguruan Tinggi Rekam Medis dan Informasi Kesehatan Indonesia- APTIRMIKI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33560/jmiki.v13i2.724

Abstract

Sistem informasi manajemen rumah sakit mencakup pelaporan, jaringan koordinasi, dan prosedur administrasi untuk menghasilkan informasi yang tepat dan akurat. Selama implementasi, muncul beberapa masalah seperti data pasien tidak lengkap, kurangnya tanggung jawab dan disiplin pengumpulan data, rendahnya dukungan organisasi, kesalahan sistem yang tidak terkait data pendukung, tidak adanya pelaporan real-time, dan kurangnya prosedur operasi standar. Penelitian ini bertujuan untuk menganalisis keberhasilan SIMRS Khanza menggunakan model HOT-Fit dengan menggunakan metodologi survei analisis kuantitatif dengan 117 pengguna SIMRS Khanza sebagai sampel. Uji statistik yang digunakan adalah Analisis Structural Equation Model (SEM) untuk menguji pengaruh antar variabel. Penelitian menemukan bahwa kualitas sistem dan layanan berada dalam kategori baik. Sementara itu, kualitas informasi memiliki kategori netral. Penggunaan sistem dan kepuasan dengan penggunaan berada dalam kategori yang baik. Organisasi memiliki kategori netral, dan laba bersih memiliki kategori yang baik. Hasil uji menunjukkan bahwa aspek teknologi dan manusia memiliki pengaruh signifikan terhadap net benefit, sementara aspek organisasi tidak berpengaruh signifikan.