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All Journal Jurnal Manajemen Bisnis dan Kewirausahaan Jurnal Teknokes
Aprilia, Erica
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Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Environmental Science

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The Influence Of Service Quality And Tourism Facilities On Visitor Satisfaction Aprilia, Erica; Mursidi; Robbie, R.Iqbal
Jurnal Manajemen Bisnis dan Kewirausahaan Vol. 4 No. 4 (2024): DECEMBER
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v4i4.36840

Abstract

This research was conducted with the aim of determining the effect of service quality and tourist facilities on visitor satisfaction. The sample used in this research was visitors who came to the Sengkaling Recreation Park. This sampling technique was carried out using a questionnaire, the number of samples used in this research was 100 respondents with a purposive sampling method and SLOVIN formula. The data analysis method uses scale range analysis and data processing uses SPSS version 25. The results of this study are Service quality variables have a positive and significant effect on visitor satisfaction, Tourist facilities do not have a significant effect on visitor satisfaction, Service quality and tourism facilities simultaneously have a significant effect on visitor satisfaction.
Digital Innovation for Monitoring the Mental Health of Students at UPN "Veteran" East Java Using the PHQ-9 Instrument maulana, Hendra; Citra, Delia; Sari, Lintang; Safana, Tsabita; Aprilia, Erica
Jurnal Teknokes Vol. 18 No. 2 (2025): June
Publisher : Jurusan Teknik Elektromedik, Politeknik Kesehatan Kemenkes Surabaya, Indonesia

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Abstract

Mental health issues, especially depression, are increasingly prevalent among university students in Indonesia, primarily due to academic, social, and emotional pressures during the transition from adolescence to adulthood. This study developed and evaluated UWAYS, a mobile application designed to assist the early detection of depressive symptoms using the Patient Health Questionnaire-9 (PHQ-9). The app features include an interactive PHQ-9 self-assessment,  historical tracking of assessment results, and automatic initial recommendations based on score classifications. Involving 100 active students of UPN “Veteran” East Java, the results showed that most participants fell  within the mild to moderate depression categories, with sleep disturbance and low self-confidence as the most common symptoms. The System Usability Scale (SUS) assessment yielded an average score of 77.3, indicating good usability and positive user acceptance. These findings confirm that UWAYS provides an accessible, practical, and user-friendly tool for independent mental health screening among students. This application serves as an initial step to support mental health management in the campus environment and offers potential for further integration with university counseling services. The study also highlights that the lack of early detection mechanisms on campus remains a gap that can be addressed through digital innovation like UWAYS, which combines scientific accuracy, data confidentiality, and ease of use to encourage proactive mental health awareness among students.
Co-Authors Citra, Delia Maulana, Hendra Mursidi Robbie, R.Iqbal Safana, Tsabita Sari, Lintang