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Optimalisasi Layanan Publik untuk UMKM Berbasis Media, Informasi, dan Teknologi sebagai Pilar Ekonomi Indonesia Nenobais, Harry; Rachmatsyah, T. Herry; Tumpal, Roy; Nugroho, Ferid
ABDI MOESTOPO: Jurnal Pengabdian Pada Masyarakat Vol 8, No 1 (2025): Januari 2025
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/abdimoestopo.v8i1.4729

Abstract

Pengabdian kepada masyarakat ini bertujuan untuk mengoptimalkan pelayanan publik dalam mendukung sektor Usaha Mikro, Kecil, dan Menengah (UMKM) berbasis media, informasi, dan teknologi (MIT) sebagai pilar utama perekonomian Indonesia. Pendekatan kualitatif digunakan dengan metode partisipatif yang melibatkan aparatur pemerintah, pelaku UMKM, serta pakar teknologi informasi untuk mengevaluasi efektivitas layanan publik dalam memfasilitasi adopsi teknologi MIT oleh UMKM. Data dikumpulkan melalui wawancara mendalam, diskusi kelompok terfokus (FGD), dan observasi partisipatif pada instansi pemerintah dan komunitas UMKM di berbagai wilayah. Hasil Pengabdian kepada masyarakat menunjukkan bahwa pelayanan publik masih menghadapi kendala dalam hal penyediaan akses informasi dan pelatihan yang tepat guna bagi pelaku UMKM, terutama dalam pemanfaatan teknologi MIT. Meskipun terdapat program pemerintah yang mendukung digitalisasi UMKM, efektivitasnya belum optimal akibat kurangnya koordinasi antara instansi terkait dan minimnya pemahaman pelaku UMKM terhadap teknologi. Namun, melalui peningkatan kapasitas aparatur dan program pelatihan yang lebih terstruktur, potensi UMKM untuk berkembang melalui teknologi MIT dapat meningkat secara signifikan. Simpulan dari Pengabdian kepada masyarakat ini adalah optimalisasi pelayanan publik sangat diperlukan untuk memperkuat sektor UMKM berbasis MIT, yang pada akhirnya dapat memperkuat daya saing ekonomi Indonesia secara global.
Pemberdayaan Masyarakat Berbasis Teknologi untuk Optimalisasi UMKM sebagai Pilar Utama Ekonomi Indonesia Rachmatsyah, T. Herry
ABDI MOESTOPO: Jurnal Pengabdian Pada Masyarakat Vol 8, No 1 (2025): Januari 2025
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/abdimoestopo.v8i1.4733

Abstract

Penelitian ini bertujuan untuk memberdayakan masyarakat berbasis teknologi dalam upaya optimalisasi sektor Usaha Mikro, Kecil, dan Menengah (UMKM) yang berbasis media, informasi, dan teknologi (MIT) sebagai pilar utama perekonomian Indonesia. Penelitian ini menggunakan pendekatan kualitatif dengan metode partisipatif yang melibatkan masyarakat lokal, pelaku UMKM, dan ahli teknologi. Data dikumpulkan melalui wawancara mendalam, diskusi kelompok terfokus (FGD), dan observasi di lapangan untuk mengidentifikasi strategi pemberdayaan teknologi yang efektif bagi pelaku UMKM. Hasil penelitian menunjukkan bahwa keterlibatan masyarakat dalam program pemberdayaan berbasis teknologi berperan signifikan dalam meningkatkan literasi digital dan kapasitas bisnis UMKM. Pemberdayaan ini tidak hanya meningkatkan akses terhadap teknologi tetapi juga memperkuat kemampuan pelaku UMKM dalam memanfaatkan platform digital untuk pemasaran, manajemen, dan perluasan jaringan. Selain itu, dukungan dari pihak pemerintah dan swasta dalam menyediakan infrastruktur teknologi yang memadai juga menjadi faktor kunci keberhasilan program ini. Simpulan dari penelitian ini adalah bahwa pemberdayaan masyarakat berbasis teknologi dapat menjadi strategi efektif dalam mengoptimalkan sektor UMKM berbasis MIT, yang pada akhirnya akan memperkuat fondasi ekonomi Indonesia secara berkelanjutan.
Implementation of KPU's Digital Systems in the 2024 General Election: A Case Study of SIPOL, SILON, and SIREKAP in South Sumatra Province Albahori, M.; Sunarto; Djatmika, Gatot Hery; Rachmatsyah, T. Herry
Jurnal Syntax Transformation Vol 6 No 8 (2025): Jurnal Syntax Transformation
Publisher : CV. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jst.v6i8.1107

Abstract

This study analyzes the implementation of digital election policy by the General Elections Commission (KPU) of South Sumatra Province during the 2024 Simultaneous Elections, focusing on the SIPOL, SILON, SIDALIH, and SIREKAP systems. Using a qualitative descriptive approach with a case study design, data were gathered through in-depth interviews with KPU officials, system developers, and election observers, as well as from official documents, media, and academic sources. Data analysis employed the Miles and Huberman interactive model, supported by triangulation and member checking for validity. Findings show that SIPOL and SILON have successfully improved efficiency and transparency in political party and legislative candidate registration. However, SIREKAP faces challenges in accuracy, limited human resources, and unequal infrastructure. Additional obstacles include organizational resistance to change, weak inter-agency coordination, and low grassroots digital literacy. Internal support from KPU structures and external backing from local governments, Bawaslu, political parties, civil society, and media are vital for sustaining digital policy. The study concludes that digital transformation in elections depends not only on technological innovation but also on stakeholder collaboration, human resource readiness, and adaptive institutional governance. South Sumatra’s experience illustrates broader national challenges in advancing digital democracy, emphasizing the need for comprehensive reform and strengthened institutional capacity.
TRANSFORMATION OF MARKETING ROLE STRATEGY IN REALIZING PURCHASE INTENTION Marwan, Jubery; Raharjo, Paiman; Rachmatsyah, T. Herry; Mega, Zahera
International Journal of Application on Economics and Business Vol. 1 No. 3 (2023): Agustus 2023
Publisher : Graduate Program of Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/ijaeb.v1i3.1640-1653

Abstract

The transformation of marketing role strategy through social media is very decisive. This technology raises the views and mindset of society radically, whereas the society is very dependent on the technology used. On the other way, producers have their own views on the involvement of social media in influencing people's purchase intention in possible ways. Through the role of public figures or celebrities, promotion through social media can increase consumer purchase intention. This study aims to analyze the transformation of the role of marketing strategy in realizing consumer purchase intention. The sampling method used quantitative methods with a sample of 98 culinary tourism doer. Where the entire population is used as a sample. The results of the analysis show that; there is an influence of marketing strategy on purchase intention through celebrity endorsement variable.
Governing Health in High-Risk Bureaucracies: Institutional Misalignment and Reactive Policy Implementation in the Indonesian National Police Manohara, Niken; Soemartono, Triyuni; Rachmatsyah, T. Herry; Djatmiko, Gatot Hery
Baileo: Jurnal Sosial Humaniora Vol 3 No 2 (2026): January 2026 (On Process)
Publisher : Universitas Pattimura

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30598/baileofisipvol3iss2pp426-444

Abstract

This study examines the institutional governance of occupational health within high-risk law enforcement institutions through a case study of the Indonesian National Police (INP), focusing on the misalignment between formal policy design and reactive implementation practices. Despite regulatory mandates such as the Chief of Police Regulation No. 7/2013 requiring periodic health screenings, participation remains low (24–26%), while high-risk classifications have tripled within a year. Using a qualitative case study approach, institutional screening data and medical records from the Jakarta Metropolitan Police (Polda Metro Jaya) were analyzed through documentary and thematic content analysis guided by Matland’s ambiguity–conflict model and policy implementation theory. The findings reveal that bureaucratic quota systems, weak digital infrastructure, and the absence of leadership accountability mechanisms undermine preventive health outcomes, leading to rising chronic diseases, preventable deaths, and declining institutional resilience. The study identifies systemic governance failures driven by compliance-oriented routines and proposes four reforms: risk-adaptive screening protocols, centralized digital health integration, leadership accountability metrics, and cross-sectoral preventive care partnerships. The novelty of this research lies in exposing institutional misalignment in police health governance, an underexplored area in Indonesian bureaucratic sociology, while extending the New Public Service paradigm to occupational health governance. Conceptually, it contributes to institutional sociology by linking policy rationality with frontline implementation behavior in high-risk public sectors.
CO-CREATION AND THE CREATIVE ECONOMY : REDEFINING PUBLIC SERVICE DELIVERY FOR INCLUSIVE INNOVATION Ruhati, Dessy; Soemartono, Triyuni; Effendy, Khasan; Rachmatsyah, T. Herry
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.26084

Abstract

The creative economy has emerged as a dynamic engine of economic resilience and social innovation, especially in the aftermath of the COVID-19 pandemic. This article explores the interaction between co-creation and creative economic ecosystems, emphasizing how participatory governance models can enhance public service delivery and foster inclusive development. Drawing on mixed-methods research involving 450 creative enterprises and over 100 stakeholder interviews across Indonesia, Portugal, and Spain, the study investigates the enabling conditions for co-creation, namely digital literacy, institutional flexibility, and stakeholder engagement. Quantitative analysis using structural equation modeling highlights the mediating role of digital skills in enhancing business sustainability, while qualitative insights reveal barriers such as bureaucratic inertia and algorithmic governance. Case studies of creative kampongs in Bandung, innovation labs in Gipuzkoa, and hybrid tourism platforms in Lisbon demonstrate the transformative potential of collaborative service design. However, the research also cautions against superficial participation, showing that power asymmetries can undermine co-creation outcomes without institutional safeguards. The findings demonstrate the need for adaptive governance structures, integrated cultural impact indicators, and platform reforms to ensure equitable participation. This study promotes a paradigm shift towards relational and iterative governance that values local knowledge, encourages experimentation, and propels sustainable growth by integrating creative economy principles into public policy frameworks. This article contributes to contemporary debates on public innovation by proposing a co-creation framework grounded in cultural vitality, digital empowerment, and democratic inclusivity. Keywords: Creative Economy; Co-creation; Public Service Innovation; Governance
Digital Activism and Protest Movements in Indonesia, Analysis of Collective Action 2014-2024 Abdulrohim, Dodi; Budiharjo; Sukmana, Pandji; Rachmatsyah, T. Herry
International Journal of Qualitative Research Vol. 5 No. 2 (2025): November
Publisher : CV. Literasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47540/ijqr.v5i2.2383

Abstract

This study examines protest dynamics in Indonesia from 2014 to 2024, analyzing patterns of collective action across five distinct actor categories: political parties, societal groups, labor unions, civil society organizations, and students. Drawing on comprehensive protest data from the Indonesian National Police, we identify key temporal patterns, triggering events, and actor-specific mobilization trends. Our findings reveal three significant protest waves (2014, 2016-2017, and 2020) corresponding to electoral cycles, economic reforms, and contentious legislation. Analysis demonstrates that different actor groups respond to distinct mobilizing factors: political parties to electoral opportunities, labor unions to economic reforms, students to democratic concerns, and civil society to governance issues. The study contributes to social movement theory by providing empirical evidence of how political opportunity structures, resource mobilization, and frame alignment manifest in an emerging democratic context. These findings enhance understanding of contentious politics in Indonesia and offer insights into the evolving nature of democratic participation in Southeast Asia.
Digitalisation of Border Control through Autogate and the Emerging Configuration of Immigration System Resilience in Indonesia Hartati, Besse; Sunarto; Sukmana, Pandji; Rachmatsyah, T. Herry
International Journal of Social Science and Religion (IJSSR) 2026: Volume 7 Issue 1
Publisher : Indonesian Academy of Social and Religious Research (IASRR)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53639/ijssr.v7i1.386

Abstract

This article examines Indonesia’s autogate policy not only as a digital service innovation, but as a component of immigration system resilience. Drawing on policy implementation theory by Edwards III, Sabatier & Mazmanian, e-government literature on the design reality gap, system resilience thinking, and the information security CIA triad, the study analyses how autogate is designed, regulated, and operated at major international airports. Using a qualitative descriptive approach based on documentary and literature review, it maps legal foundations, organizational arrangements, and technical narratives surrounding automated border control. The findings show that autogate has improved processing times, standardized procedures, and strengthened traceability through digital logs, thereby supporting efficiency, accountability, and internal control. However, recurrent system downtime, biometric errors, incomplete system integration, and heavy dependence on infrastructure reveal significant vulnerabilities in confidentiality, integrity, and availability of data. Fragmented governance across immigration, airport operators, cybersecurity, and communications authorities reinforces a design–reality gap, limiting coordination, local ownership, and adaptive capacity. The article concludes that autogate currently functions as a double-edged innovation, symbolizing digital modernization while only partially reinforcing immigration system resilience. It recommends clearer mandates, stronger cross-sector coordination, improved data governance, and investment in human resources and risk-based oversight to align automated border control with a more robust, rights-sensitive model of digital immigration governance.
Strengthening Legislative Capacity: An Analysis of Expert Staff Professionalism in Indonesia's House of Representatives Simbolon, Pesta Evaria; Sunarto, Sunarto; Effendy, Khasan; Rachmatsyah, T. Herry
Coopetition : Jurnal Ilmiah Manajemen Vol. 16 No. 3 (2025): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/dn5j4745

Abstract

The professionalism of expert staff in the Indonesian House of Representatives (Dewan Perwakilan Rakyat Republik Indonesia (DPR RI) is influenced by various interrelated factors, including work management, coordination, compensation, qualifications, and competencies. This study aims to identify the key factors affecting the professionalism of Dewan Perwakilan Rakyat Republik Indonesia (DPR RI) expert staff and to provide recommendations for improving their performance. A qualitative research design was employed using a thematic approach, grounded theory, and triangulation, with data obtained from interviews and documents analyzed through NVIVO 14 ( ). The findings reveal that professionalism is primarily shaped by effective work management and coordination, competitive compensation, adequate qualifications and competencies, rigorous recruitment and selection processes, and objective performance evaluations. Furthermore, continuous professional development and clear career pathways significantly enhance staff loyalty and performance. Benchmarking against industry standards also provides insights into best practices that can be adopted. In addition, a well-defined organizational structure and effective strategies to address workplace challenges help clarify roles and responsibilities. High-quality support from expert staff and satisfaction with compensation directly contribute to the effectiveness of members and leaders of the Indonesian House of Representatives (DPR RI) parliamentary bodies. These findings imply that the Indonesian House of Representatives (DPR RI) needs to strengthen these strategic factors to ensure maximum efficiency and effectiveness of expert staff, ultimately enhancing the overall performance of the institution.
Strengthening Legislative Capacity: An Analysis of Expert Staff Professionalism in Indonesia's House of Representatives Simbolon, Pesta Evaria; Sunarto, Sunarto; Effendy, Khasan; Rachmatsyah, T. Herry
Danadyaksa: Post Modern Economy Journal Vol. 3 No. 2 (2026): Post Modern Economy Journal
Publisher : Yayasan Pendidikan Islam Bustanul Ulum Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69965/danadyaksa.v3i2.254

Abstract

The professionalism of expert staff in the Indonesian House of Representatives (Dewan Perwakilan Rakyat Republik Indonesia (DPR RI) Republik Indonesia) is influenced by various interrelated factors, including work management, coordination, compensation, qualifications, and competencies. This study aims to identify the key factors affecting the professionalism of Dewan Perwakilan Rakyat Republik Indonesia (DPR RI) expert staff and to provide recommendations for improving their performance. A qualitative research design was employed using a thematic approach, grounded theory, and triangulation, with data obtained from interviews and documents analyzed through NVIVO 14 ( ). The findings reveal that professionalism is primarily shaped by effective work management and coordination, competitive compensation, adequate qualifications and competencies, rigorous recruitment and selection processes, and objective performance evaluations. Furthermore, continuous professional development and clear career pathways significantly enhance staff loyalty and performance. Benchmarking against industry standards also provides insights into best practices that can be adopted. In addition, a well-defined organizational structure and effective strategies to address workplace challenges help clarify roles and responsibilities. High-quality support from expert staff and satisfaction with compensation directly contribute to the effectiveness of members and leaders of the Indonesian House of Representatives (DPR RI) parliamentary bodies. These findings imply that the Indonesian House of Representatives (DPR RI) needs to strengthen these strategic factors to ensure maximum efficiency and effectiveness of expert staff, ultimately enhancing the overall performance of the institution.