Garuda - Garba Rujukan Digital

Consumer Protection in Online Shopping Saputro, M Susilo Agung; Wardoyo, Nanda Puspitasari; Sofiyana, Nurani; Ramadhani, Shahnata Putri Dwi; Santoso , Aris Prio Agus
Mutiara: Multidiciplinary Scientifict Journal Vol. 2 No. 4 (2024): Multidiciplinary Scientifict Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/mutiara.v2i4.174

Online shopping has become inevitable in today's computer and internet age. To meet customer needs, it was chosen for its convenience, convenience, and accessibility. However, despite such convenience, consumers face risks such as fraud, damaged goods, or non-conformity with product descriptions. Therefore, it is very important to protect customers who shop online legally. This research explores the literature study approach by reviewing literature relevant to legal protection for consumers in online shopping. The purpose of this study is to find problems related to consumer protection in online shopping and provide solutions or suggestions to improve the effectiveness of such legal protection. Customers should be protected when shopping online in the modern era. Preventive and repressive protection is essential to ensure that online transactions are safe and fair. A preventive approach means providing clear and transparent information and adequate technological security to prevent fraud, privacy violations, and other harm. Instead, repressive measures concentrate on applying strict punishment to individuals who commit unlawful acts, such as fraud on the internet. For example, Law Number 8 of 1999 concerning Consumer Protection applies in Indonesia. Government Regulation Number 80 of 2019 concerning Trading Through Electronic Systems also further regulates online purchases. Consumers who shop online may use a variety of settlement settlement mechanisms, such as mediation, arbitration, or consumer settlement settlement companies. Efforts involving various parties are needed to improve legal protection for customers who purchase goods over the internet. The government should increase supervision and enforcement if sellers commit violations. In addition, there needs to be an increase in consumer awareness of their rights when buying goods online.

Analysis of Joint Property Division in Mixed Marriages: A Case Study of The Supreme Court Decision Number 1400 K/Pdt/2017 Perspective of International Private Law Sofiyana, Nurani; Prastyanti, Rina Arum
The Easta Journal Law and Human Rights Vol. 3 No. 01 (2024): The Easta Journal Law and Human Rights (ESLHR)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/eslhr.v3i01.354

This study seeks to evaluate the effectiveness of Indonesia's Law Number 1 of 1974 on Marriage, specifically concerning the division of joint property in mixed marriages that involve aspects of international civil law. Supreme Court Decree Number 1400 K/Pdt/2017 offers a key reference point, showcasing how Indonesian law has been applied to govern property division in these cases. The study applies a normative juridical approach to examine legal norms and standards, including legislative analysis of the Marriage Act and the Basic Agrarian Law. It also uses case-based methods to assess international civil law's impact, such as the principle of lex situs, which mandates that immovable property like land be governed by the laws of its location. This Supreme Court ruling reveals an attempt to balance Indonesian law with foreign property rights, ensuring that foreign nationals’ rights are acknowledged in property division. Such cases underscore the importance of reforming Indonesia’s mixed marriage laws to enhance legal clarity and fairness for all parties.

Law enforcement against online fraud on e-commerce platforms based on law no. 19 of 2016 Sofiyana, Nurani; Prastyanti, Rina Arum
Journal of Law Science Vol. 7 No. 3 (2025): July: Law Science
Publisher : Institute Of computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jls.v7i3.6318

The rapid spread of information and communication technology, particularly e-commerce, has changed the way economies transact around the world, expand markets, and make it easier. However, along with these advances, a new problem has arisen in the form of increasing cases of online fraud that are detrimental to consumers. Online fraud, especially those that occur on e-commerce platforms, is one of the main problems that threatens consumer trust in companies (Hartanto, 2016). This qualitative study was carried out with normative juridical methods. This method looks at laws and regulations, case studies, and academic research. The study found different types of online fraud, ranging from sending goods that don't fit the description or counterfeit goods to using the wrong payment system. Despite the fact that the ITE Law provides a strong legal basis for cracking down on fraudsters, there are several challenges in implementing it (ZAHRA, 2025). These include constraints with digital forensic human resources and difficulties in identifying and tracking perpetrators. Additionally, the lack of digital literacy makes the situation worse because consumers are more vulnerable to fraud. As a result, this study suggests increasing the technical capacity of law enforcement officials, cross-sector collaboration between the government and the public, and better digital literacy programs to create a safe, fair, and trustworthy e-commerce ecosystem (Andreaningrum et al., 2024).

Consumer Protection in Online Shopping Saputro, M Susilo Agung; Wardoyo, Nanda Puspitasari; Sofiyana, Nurani; Ramadhani, Shahnata Putri Dwi; Santoso , Aris Prio Agus
Mutiara: Multidiciplinary Scientifict Journal Vol. 2 No. 4 (2024): Mutiara: Multidiciplinary Scientifict Journal
Publisher : Al Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/mutiara.v2i4.174

Online shopping has become inevitable in today's computer and internet age. To meet customer needs, it was chosen for its convenience, convenience, and accessibility. However, despite such convenience, consumers face risks such as fraud, damaged goods, or non-conformity with product descriptions. Therefore, it is very important to protect customers who shop online legally. This research explores the literature study approach by reviewing literature relevant to legal protection for consumers in online shopping. The purpose of this study is to find problems related to consumer protection in online shopping and provide solutions or suggestions to improve the effectiveness of such legal protection. Customers should be protected when shopping online in the modern era. Preventive and repressive protection is essential to ensure that online transactions are safe and fair. A preventive approach means providing clear and transparent information and adequate technological security to prevent fraud, privacy violations, and other harm. Instead, repressive measures concentrate on applying strict punishment to individuals who commit unlawful acts, such as fraud on the internet. For example, Law Number 8 of 1999 concerning Consumer Protection applies in Indonesia. Government Regulation Number 80 of 2019 concerning Trading Through Electronic Systems also further regulates online purchases. Consumers who shop online may use a variety of settlement settlement mechanisms, such as mediation, arbitration, or consumer settlement settlement companies. Efforts involving various parties are needed to improve legal protection for customers who purchase goods over the internet. The government should increase supervision and enforcement if sellers commit violations. In addition, there needs to be an increase in consumer awareness of their rights when buying goods online.

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