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All Journal Journal of Economic, Public, and Accounting (JEPA) Muria Jurnal Layanan Masyarakat Journal of Multidisciplinary Science: MIKAILALSYS PESHUM Epsilon : Journal of Management (EJoM)
Kertati Sumekar
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Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Physics Social Sciences Other

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PENGARUH EMPLOYEE ENGAGEMENT DAN KOMPETENSI TERHADAP KINERJA PEGAWAI DENGAN GOOD GOVERNANCE SEBAGAI VARIABEL INTERVENING Rezky, Chandra; Mochamad Edris; Kertati Sumekar
Journal of Economic, Public, and Accounting (JEPA) Vol 7 No No 1 (2024): Volume 7 Nomor 1 Oktober 2024
Publisher : Universitas Sulawesi Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31605/jepa.v7iNo 1.4172

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh Employee Engagement dan Kompetensi terhadap Kinerja Pegawai dengan Good Governance sebagai variabel intervening pada Badan Pengelolaan Keuangan dan Aset Daerah Kabupaten Pati. Analisis data yang digunakan pada penelitian adalah analisis data kuantitatif mengenai pengaruh variabel eksogen (Employee Engagement dan Kompetensi) secara langsung terhadap variabel endogen (Kinerja Pegawai) melalui variabel intervening (Good Governance). Data dikumpulkan dengan metode survei menggunakan kuesioner dengan skala likert 1-5, dengan pengujian dan olah data menggunakan software SEM Amos versi 24. Responden dalam penelitian adalah seluruh pegawai Badan Pengelolaan Keuangan dan Aset Daerah Kabupaten Pati dengan sampel sebanyak 130 responden, metode pengambilan sampel menggunakan teknik proportional random sampling. Hasil penelitian menunjukkan (1) Employee Engagement berpengaruh positif dan tidak signifikan terhadap Kinerja Pegawai; (2) Kompetensi berpengaruh positif dan signifikan terhadap Kinerja Pegawai; (3) Employee Engagement berpengaruh negatif dan tidak signifikan terhadap Good Governance; (4) Kompetensi berpengaruh positif dan signifikan terhadap Good Governance; (5) Good Governance berpengaruh yang positif dan signifikan terhadap Kinerja Pegawai; (6) Good Governance tidak mampu memediasi pengaruh Employee Engagement terhadap Kinerja Pegawai; (7) Good Governance tidak mampu memediasi pengaruh Kompetensi terhadap Kinerja Pegawai.
Pengaruh Nilai Pelanggan, Pengalaman Pelanggan, Manajemen Hubungan Pelanggan Dan Hambatan Beralih Terhadap Retensi Pelanggan Budiarti, Enggita; Dina Lusianti; Kertati Sumekar
PESHUM : Jurnal Pendidikan, Sosial dan Humaniora Vol. 4 No. 6: Oktober 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/peshum.v4i6.11339

Abstract

Penelitian ini bertujuan untuk menganalisis Pengaruh Nilai Pelanggan, Pengalaman Pelanggan, Manajemen Hubungan Pelanggan dan Hambatan Beralih Terhadap Retensi Pelanggan (Studi Pada Pengguna Kartu Prabayar IM3 PT. Indosat Tbk di Kabupaten Kudus). Populasi dari penelitian ini yaitu pengguna kartu prabayar IM3 di Kabupaten Kudus. Sampel penelitian ini yaitu berjumlah 115 responden yang diambil melalui teknik pengambilan purposive sampling. Uji instrument pada penelitian ini menggunakan uji validitas dan uji reliabilitas. Metode analisis data menggunakan analisis regresi linier berganda yang di uji menggunakan alat olah data SPSS versi 25. Hasil penelitian ini menunjukkan bahwa Nilai Pelanggan berpengaruh positif dan signifikan terhadap Retensi Pelanggan pengguna kartu prabayar IM3 di Kabupaten Kudus. Pengalaman Pelanggan berpengaruh positif dan signifikan terhadap Retensi Pelanggan pengguna kartu prabayar IM3 di Kabupaten Kudus. Manajemen Hubungan Pelanggan berpengaruh positif dan signifikan terhadap Retensi Pelanggan pengguna kartu prabayar IM3 di Kabupaten Kudus. Hambatan Beralih berpengaruh positif dan signifikan terhadap Retensi Pelanggan pengguna kartu prabayar IM3 di Kabupaten Kudus. Nilai Pelanggan, Pengalaman Pelanggan, Manajemen Hubungan Pelanggan, Hambatan Beralih secara simultan berpengaruh positif dan signifikan terhadap Retensi Pelanggan pengguna kartu prabayar IM3 di Kabupaten Kudus
Peningkatan Manajemen dan Sustainable pada Kelompok Mitra Usaha Keripik Tempe Rahayu Mandiri Desa Langse PATI Guna Kompetitif di Pasar Oleh-Oleh Wisata Nasional Agung Subono, SE., M.Si; Kertati Sumekar; Taufiq Hidayat; Sutono Sutono
Muria Jurnal Layanan Masyarakat Vol. 6 No. 2 (2024): September 2024
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/mjlm.v6i2.13451

Abstract

This community service aims to support creative economy programs and open employment opportunities through food products in UMKM /MSME. This PKM collaborates with the Rahayu Mandiri Tempe Chips Business Partner Group as partner 1 and Winong Pati Tempe Craftsmen as partner 2. Management and sustainability issues are still not optimal so they require TQM (total quality management) and Applied Technology (teknologi terapan). This service method involves interviewing and providing the necessary training so that PKM products increase their long-term profits and are able to compete with national souvenir food products. Output Results: meet Production Standards for MSME level that have been registered in Pati Regency; Meet the Wage Standards for employees according to the UMR of Pati Regency. Meet licensing standards related to PIRT (pangan industri rumah tangga), or home industrial food, where products are tested in the laboratory for nutritional content. Meet business environmental standards with minimal waste.
Pengaruh Take Home Pay, Organization Climate, dan Employee Engagement terhadap Turnover Intention dengan Work Life Balance sebagai Variabel Intervening: Studi pada Pekerja Pkwt Pt Kudus Alih Daya Ega Aditya Perdana; Kertati Sumekar; Mamik Indaryani
Epsilon Journal of Management Vol. 4 No. 2 (2026): Oktober: Epsilon : Journal of Management (EJoM)
Publisher : Lembaga Pengabdian Masyarakat Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/epsilon.v4i2.171

Abstract

Turnover intention is one of the challenges in human resource management because it may affect organizational continuity and operational effectiveness, particularly among employees employed under fixed-term employment agreements (Perjanjian Kerja Waktu Tertentu/PKWT). This study aims to analyze the effects of Take Home Pay, Organization Climate, and Employee Engagement on Turnover Intention, with Work Life Balance as an intervening variable among PKWT employees at PT Kudus Alih Daya. This study employed a quantitative approach involving 145 respondents selected using purposive sampling. Data were collected through questionnaires and analyzed using Structural Equation Modeling (SEM) to examine the direct and indirect effects among the variables. The results showed that Take Home Pay and Organization Climate had positive and significant effects on Work Life Balance, while Employee Engagement had a negative and significant effect. Furthermore, Take Home Pay and Organization Climate had positive and significant effects on Turnover Intention, whereas Employee Engagement and Work Life Balance had negative and significant effects on Turnover Intention. The analysis of indirect effects indicated that Work Life Balance played an intervening role; however, the direct effects of several variables on Turnover Intention were stronger than their indirect effects through Work Life Balance. These findings highlight the importance of managing compensation, organizational climate, employee engagement, and work-life balance as part of efforts to reduce Turnover Intention among PKWT employees.
The Effect of Technostress and Digital Overload on Employee Performance with Organizational Support as a Mediating Variable at PT Pura Barutama Kudus Laila Nadiya Anggraini; Kertati Sumekar; Dwi Soegiarto
Journal of Multidisciplinary Science: MIKAILALSYS Vol 4 No 3 (2026): Journal of Multidisciplinary Science: MIKAILALSYS
Publisher : Darul Yasin Al Sys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/mikailalsys.v4i3.12010

Abstract

Inconsistent employee performance in achieving production targets may reflect growing digital work pressures, including technostress and digital overload. Organizational support may therefore be essential in helping employees manage technology-related demands and maintain performance. This study examines the effects of technostress and digital overload on employee performance and organizational support, evaluates the effect of organizational support on employee performance, and investigates its mediating role at PT Pura Barutama Offset Unit Kudus. A quantitative approach was employed using primary data collected through employee questionnaires. The study population comprised 1,605 employees, and the data were analyzed using structural equation modeling (SEM) with AMOS. The findings indicate that technostress has a negative and significant effect on employee performance, whereas digital overload has no significant direct effect. Both technostress and digital overload have positive and significant effects on organizational support, while organizational support positively and significantly affects employee performance. Organizational support also mediates the effects of technostress and digital overload on employee performance. These findings demonstrate that organizational support constitutes an important indirect pathway linking digital work pressures to employee performance, even when their direct effects differ. The study contributes to understanding the organizational mechanisms underlying employee responses to technology-intensive work. Practically, organizations should strengthen managerial and institutional support while implementing targeted measures to reduce technostress and manage digital workload demands.
Co-Authors Agung Subono Budiarti, Enggita Dina Lusianti Dwi Soegiarto Ega Aditya Perdana Laila Nadiya Anggraini Mamik Indaryani Mochamad Edris Rezky, Chandra Sutono Sutono Taufiq Hidayat