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Implementation of Consumer Protection Policy in E-commerce Transactions in Indonesia Wahyudiono, Tri; Fitria, Dewi Ulfa Lailatul; Husna, Asmaul; Merita, Rona
Journal of Public Representative and Society Provision Vol. 3 No. 2 (2023): Journal of Public Representative and Society Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jprsp.v3i2.457

Abstract

Consumer protection in e-commerce is critical as the digital marketplace continues to expand rapidly in Indonesia. With the rise of online transactions, consumer rights are often threatened by fraudulent activities, unclear product descriptions, and inadequate dispute resolution mechanisms. This study aims to analyze the implementation of consumer protection policies in e-commerce transactions and assess their effectiveness. The research uses a normative juridical approach, focusing on legal frameworks such as the Consumer Protection Law No. 8 of 1999 and the Electronic Information and Transactions Law (UU ITE). The results indicate that while consumer protection laws are in place, enforcement remains weak, and many consumers are still unaware of their rights. Additionally, businesses often lack accountability in ensuring product quality and transparency. The study recommends strengthening the enforcement of consumer protection laws, improving public awareness, and enhancing the accountability of e-commerce platforms to ensure a safer digital marketplace for both consumers and businesses.
Perlindungan Hukum bagi Pekerja Migran Indonesia: Tantangan dan Strategi Implikasinya Tohawi, Agus; Miyaskur, Miyaskur; Fitria, Dewi Ulfa Lailatul; Ambodo, Triyo; Iswanto, Juni
JOM Vol 5 No 4 (2024): Indonesian Journal of Humanities and Social Sciences, Desember 2024
Publisher : Universitas Islam Tribakti Lirboyo Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33367/ijhass.v5i4.6692

Abstract

This study aims to assess the legal protection of Indonesian migrant workers (PMI) under Law No. 18 of 2017, focusing on how effectively it safeguards their rights throughout the migration process. Utilizing a qualitative research methodology, the study involves a comprehensive review of relevant laws, regulations, and case studies to identify the strengths and weaknesses of the current legal framework. The research findings reveal that while the law outlines essential protections, significant enforcement challenges persist due to bureaucratic inefficiencies, lack of awareness among PMIs regarding their rights, and inadequate support mechanisms in host countries. Furthermore, many PMIs are susceptible to exploitation due to the informal nature of their employment and the difficulties associated with navigating foreign legal systems. The study concludes with strategic recommendations for improving legal protections, such as enhancing inter-agency coordination, implementing awareness and training programs for PMIs, fortifying bilateral agreements with host countries, and establishing effective monitoring systems to ensure compliance. The implications of this research highlight the need for coordinated efforts among government agencies, non-governmental organizations, and international collaborators to improve the welfare and legal protections of Indonesian migrant workers.