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All Journal Publika Mestaka: Jurnal Pengabdian Kepada Masyarakat
Sari, Neni Novita
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Agriculture, Biological Sciences & Forestry Humanities Energy Environmental Science Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences Other

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INOVASI APLIKASI E-RUSUN DALAM UPAYA PENINGKATAN PELAYANAN DI DINAS PERUMAHAN RAKYAT DAN KAWASAN PERMUKIMAN SERTA PERTANAHAN KOTA SURABAYA Sari, Neni Novita; Pradana, Galih Wahyu
Publika Vol 12 No 3 (2024)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v12n3.p921-930

Abstract

The increasingly complex development of digitalization has made the government continue to develop electronic government as a form of accelerating bureaucratic reform. This applies to the Surabaya City Public Housing and Settlement Areas and Land of Surabaya City which has developed service innovations in the form of the E-Rusun platform. This technology-based platform or application is designed based on the needs of local governments to improve the quality of public services. One of the public services which is the task of DPRKPP is the management of flats with all the complexities faced, especially the administration of service administration. The presence of the E-Rusun platform is intended so that the community (users) get easy access to services without having to go through offline services. Furthermore, in the context of improving service quality, researchers want to sharpen the usefulness and impact of services that have been implemented through the E-Rusun platform in a study with a focus on innovation management used by E-Rusun platform developers. This research uses a qualitative approach with content analysis techniques. Content analysis is used to be able to sharpen each substance that will be reduced and compiled in the content analysis. The analysis was then carried out by building a content analysis matrix to get positive and negative sentiments from each substance of information obtained from sources and other supporting data. Data was collected through interview instruments, observation and documentation. The results of the analysis show that the application of E- Rusun application innovation in DPRKPP Surabaya City is good, it is proven by the improvement in the quality of flat management services in Surabaya City as seen from the number of services served: such as registration of flat permits/leases and flat payments faster and easier. However, the analysis also found technical problems such as: lack of understanding of the community in accessing the application due to the lack of socialization provided by DPRKPP Surabaya City. Thus, the recommendation that can be given by researchers is that the DPRKPP of Surabaya City needs to increase socialization to the community, especially flat residents.
Stik Siwalan: Inovasi Olahan Buah Siwalan sebagai Produk Lokal Bernilai Tambah di Desa Kowang Ilmiyah, Qomariyatul; Ghoni, Abdul; Suciani, Indah; Marwan, Amiruddin; Al-Jufri, Salim; Lestari, Sri; Tasbihah, Ahya Lailah; Nurhayati, Rofiah; Sari, Neni Novita; Munadhiroh, Munadhiroh; Achmad, Hilmy Naufal Bani; Rosyida, Ela; Alfadhilah, Jauharotina; Shodiqoh, Mira
Mestaka: Jurnal Pengabdian Kepada Masyarakat Vol. 4 No. 4 (2025): Agustus 2025
Publisher : Pakis Journal Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58184/mestaka.v4i4.759

Abstract

The Community Service Program (KKN) based on Asset Based Community Development (ABCD) in Kowang Village, Semanding District, Tuban, utilizes the local potential of siwalan fruit (Borassus flabellifer), which has so far only been consumed fresh with limited economic value. The perishable nature of siwalan makes large-scale marketing difficult, thus requiring processed innovations that are more durable and value-added. Through collaboration between students and the community, a product innovation was developed in the form of siwalan sticks, a crispy snack made from siwalan flesh mixed with flour and simple seasonings. The stick form was chosen because it is practical, favored by various groups, easy to produce with household equipment, and has the potential to be marketed as a Tuban specialty souvenir. The program activities included production socialization, training in hygienic processing and packaging, digital marketing training, and halal certification education to improve legality and consumer trust. The results showed improved skills of PKK women in producing siwalan sticks, the emergence of home-based business opportunities, and increased awareness of quality standards and product legality. This innovation demonstrates that the ABCD approach can optimize local potential while strengthening cultural identity through distinctive culinary products that are economically valuable and sustainable.
Co-Authors Abdul Ghoni Achmad, Hilmy Naufal Bani Al-Jufri, Salim Alfadhilah, Jauharotina Galih Wahyu Pradana Ilmiyah, Qomariyatul Marwan, Amiruddin Munadhiroh, Munadhiroh Nurhayati, Rofiah Rosyida, Ela Shodiqoh, Mira Sri Lestari Suciani, Indah Tasbihah, Ahya Lailah