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Evaluation of the Implementation of Total Quality Management (TQM) at PT. PLN (Persero) ULP Rogojampi Al-Madani, Bintaniya Zakka; Nugroho, Rusdi Hidayat
Business and Investment Review Vol. 2 No. 6 (2024)
Publisher : CV. Lenggogeni Data Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61292/birev.153

Abstract

Total Quality Management (TQM) is a strategic tool used by business people to involve everyone to focus on quality. Organizations that successfully implement Total Quality Management (TQM) are able to improve the perception of quality in the eyes of customers and at the same time reduce costs incurred in the organization. The purpose of this study is to evaluate the implementation of Total Quality Management (TQM) at PT. PLN (Persero) ULP Rogojampi. The analysis method used in this study is descriptive qualitative. The results of this study indicate that Total Quality Management (TQM) at PT. PLN (Persero) ULP Rogojampi has been implemented well. The evaluation conducted based on 10 (ten) main elements of Total Quality Management (TQM) shows that the elements, namely obsession with quality, scientific approach, long-term commitment, teamwork, education and training, controlled freedom, unity of purpose, employee involvement and empowerment have been implemented well by the company. Meanwhile, the elements of focus and continuous system improvement have not been optimally implemented by the company.
Pengaruh Analisis Jabatan terhadap Kinerja Karyawan dalam Mencapai Tujuan Organisasi Samsudin, Acep; Prabowo, Budi; Alichia, Wanda Noer; Al-Madani, Bintaniya Zakka; Renardi, Asyam Rafi
As-Syirkah: Islamic Economic & Financial Journal Vol. 3 No. 2 (2024): As-Syirkah: Islamic Economic & Financial Journal 
Publisher : Ikatan Da'i Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56672/2tzjjv83

Abstract

This research aims to understand the influence of job analysis on employee performance. With this job analysis, it can make it easier for organizations to direct human resources to carry out their duties, as well as influence employee performance so that they carry out their duties well, so that organizational goals will be achieved. The method used in this research is qualitative with a literature study approach. Meanwhile, collecting data and study materials through various journals relevant to the research. Then a conclusion can be drawn that job analysis greatly influences employee performance which is the main factor in achieving organizational goals.