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All Journal Jurnal Desentralisasi dan Kebijakan Publik (JDKP) PUBLIKA : Jurnal Ilmu Administrasi Publik
Fazira, Arni
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Public Health Social Sciences Transportation Other

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TikTok Shop Dalam Lensa Ekonomi Politik: Menilik dari Pendekatan Smithian dan Keynesian Fazira, Arni
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 10 No. 2 (2024): Vol. 10 No. 2 (2024): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/jiap.2024.18486

Abstract

TikTok Shop is one of the buying and selling platforms that is often used by the Indonesian people. However, TikTok Shop was closed in September 2023 because it did not have an official trading permit from e-commerce and did not meet the requirements as an e-commerce actor, before finally being reopened in December 2023. This study aims to analyze the TikTok Shop phenomenon from a political economy perspective using the Smithian and Keynesian approaches. The research method used is qualitative using literature studies. The results of this study indicate that before the closure, TikTok Shop operations reflected the Smithian free market principle with minimal government intervention. However, the closure and reopening of TikTok Shop with stricter regulations illustrate the Keynesian approach, where the government takes an active role in regulating the market to protect national economic interests. TikTok's partnership with Tokopedia after the regulation shows an effort to adjust to government policies. The findings in this study also state that government intervention aims to create a balance between the benefits of the free market and the protection of the local economy in the context of a rapidly growing digital economy.
Analisis Kualitas Pelayanan Publik di Kantor Urusan Agama (KUA) Kecamatan Jebres, Kota Surakarta dengan Menggunakan Diagram Kartesius Aji Putri, Masykurotur Rizqi; Al-Azkiya, Muhammad Emir; Fazira, Arni; Orpa Dimara, Yemima Inanse; Setyowati, Kristina
JDKP Jurnal Desentralisasi dan Kebijakan Publik Vol. 6 No. 1 (2025): Maret
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jp1zsf60

Abstract

This study aims to analyze the quality of public services at the Jebres Subdistrict Religious Affairs Office (KUA) using a Cartesian diagram. This study uses a quantitative method with a survey approach. The data for this study were collected through the distributions of questionnaires at the KUA Jebres Subdistrict. The findings of this study show that there are five criteria that fall into quadrant A (need to be improved) in the Cartesian diagram, such as timeliness of service and employee problem-solving ability. Several criteria that fall into quadrants C and D, such as accessibility and employee appearance, are considered less important by the public, so they do not affect the overall performance of the KUA Jebres Subdistrict. Meanwhile, several criteria, such as the speed of the service process and the suitability of procedures, fall into quadrant B, which shows good performance and has met public expectations. In general, the quality of public services at the KUA Jebres Subdistrict is quite good, but there are several criteria that need to be improved, which are listed in quadrant A to ensure that the quality of services provided can meet public expectations. Keywords: Quality of Services, Cartesian Diagram, KUA Jebres Subdistrict, Surakarta
Co-Authors Aji Putri, Masykurotur Rizqi Al-Azkiya, Muhammad Emir Orpa Dimara, Yemima Inanse Setyowati, Kristina