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All Journal Jurnal Ilmu Sosial dan Humaniora Jurnal Ners Jurnal Desentralisasi dan Kebijakan Publik (JDKP) BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Transformasi dan Inovasi : Jurnal Pengabdian Masyarakat Jurnal Ekonomi, Teknologi dan Bisnis
Setyowati, Kristina
Badan Perencanaan Pembangunan Daerah, Penelitian dan Pengembangan Kabupaten Sragen
Humanities Astronomy Economics, Econometrics & Finance Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Accountability Model of Financial Management in the Public Sector: A Study on Panggungharjo Village Budget Basuki, Ayudya Fitri; Setyowati, Kristina; Wahyunengseh, Rutiana Dwi
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 26, No. 1
Publisher : UI Scholars Hub

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Abstract

Most research on public accountability is carried out in government agencies. Little looks at the accountability model for village financial management. Little is also known about villages in developing countries having successfully managed their finance that fulfills both formal and substantive aspects of public accountability. This research attempts to analyze Bovens accountability model framework which increases three important accountability elements: right of authority, answerability and enforceability in village financial management. Data are collected through interviews with informants and secondary data from village financial reports. We find that village community forum takes place democratically to ask for accountability but cannot be a substantive accountee. Panggungharjo Village is studied here as depiction of a top performing village at national level that has procedurally and normatively fulfilled the answerability aspect of vertical accountability. However, the potential problem of accountability arises from the essence of accountability from the aspect of democracy, where public participation as accountees is still biased so answerability has not yet emerged on horizontal accountability. Culture of the society and technocratic policies become confounding variables. A theoretical implication simultaneously enriches Bovens’ model is the need to look at the environmental context, namely, bureaucrats’ attitudes in the political context as accountor and the cultural environment of the community as accountee.
High Performance is Not Always Directly Proportional to Service Quality: A Case of One-stop Service of Sragen Chairudin, Moehhamad; Setyowati, Kristina; Suharto, Didik G.
BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi Vol. 24, No. 2
Publisher : UI Scholars Hub

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Abstract

One-Stop Service (OSS) of public, investment and business permits (Badan Perizinan Terpadu dan Penanaman Modal/BPTPM) Regency (Kabupaten) of Sragen is considered to have high performance, as evidenced by having received many awards in the field of public services, including four times received the award as the best regency of investment or Investment Award from Badan Koordinasi Penanaman Modal. This research is to test whether high performance can always give satisfactory service quality, and to analyze the cause using Importance Performance Analysis (IPA) method, in terms of six dimensions: tangibles, reliability, responsiveness, assurance, empathy, and accessible, by comparing the expectation of the customers to the actual service performance. Collecting data with randomly questionnaires to 100 customers during period October 24 - November 18, 2016. BPTPM Kabupaten Sragen customers highly expect the best service on reliability dimension, but service performance score on reliability dimension is not good enough, and still less than tangibles, empathy, and responsiveness dimensions score, thereby reducing the level of customer satisfaction. This is what causes the quality of service is not satisfactory, although overall is considered to have a high level of service performance. From this research, it is proven that high service performance, does not always result in satisfactory quality of service, because it is also influenced by the level of customer expectation on each service factors. Thus, service providers should give priority to improve service performance on the aspect most desired by the customers first, to improve the quality of service.
Pesilat Conflict Analysis in Madiun: Conflict Resolution Study Ximenes, Manuel; Sudarmo, Sudarmo; Setyowati, Kristina
Jurnal Ilmu Sosial dan Humaniora Vol 11, No 1 (2022)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jish.v11i1.37078

Abstract

Conflict between members of the pencak silat organization is a conflict phenomenon caused by various sources of conflict involving members of the pencak silat organization so that it creates public security disturbances in the Madiun Regency area. The conflict made the government handle it through various efforts to resolve the conflict. The purpose of this study is to find out how conflict and conflict resolution can be created and run in the Madiun area. The research method is this research using qualitative research methods, which is a type of research that emphasizes drawing conclusions based on the interpretation of a phenomenon or fact. The results showed that the silat conflict that occurred in the Madiun area was more of a horizontal conflict, namely the conflict that occurred only among the fighters in the Madiun area and the cause was due to trivial problems that occurred between the silat fighter and his silat association. Next, to deal with this problem, the local government tries to carry out conflict resolution based on a community governance approach, namely as an integrative and participatory community or community empowerment in the decision-making process. The approach taken by the local apparatus succeeded in reducing the conflict and creating peace, although the resolution of the conflict was not able to eliminate the feelings or desires of the fighters to stop the conflict between them.
L PELATIHAN IMPLEMENTASI KEBIJAKAN KURIKULUM MUATAN LOKAL DI KABUPATEN SUKOHARJO Leny Noviani; Budiati, Atik Catur; Tuhana; Cahyaningsih, Diana Tantri; Wirajaya, Asep Yudha; Sudarsana; Setyowati, Kristina; Khoiriyah, Siti; Supriyadi; Rinanto, Yudi
Transformasi dan Inovasi : Jurnal Pengabdian Masyarakat Vol 5 No 1 (2025): Volume 5, Nomor 1, Januari 2025
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jpm.v5n1.p32-38

Abstract

The Sukoharjo Regency Government regrouped 16 elementary schools (SD) into 8 SD in 2022. This regrouping was legalized through Regent's Decree No. 420/376/2022 dated July 12, 2022. One of the reasons for this regrouping was because the number of students was small and not growing. The problem that is a priority for partners is how to overcome misconceptions about the implementation of local wisdom in elementary schools so that it can improve the quality of graduates so that it can increase public interest. The solution to overcome this is the socialization of the concept of local wisdom curriculum, which includes religious content, character education, and local wisdom-based learning. This service method uses a participatory approach. The training activity was attended by 60 people, consisting of school supervisors, principals, and teachers. Participants' understanding of the material can be seen from the participants' ability to compile local content work programs, which are outlined in mind maps during the training activities. Based on feedback from participants, it shows that participants consider this training program very good in terms of: clarity of activity objectives, relevance of activities to participant needs, systematic presentation of materials, added value of the materials presented, time allocation, and achievement of activity objectives.
Kepemimpinan Transformasional Kepala Desa dalam Lahirnya Inovasi Pelayanan Publik Bidang Kesehatan Senatama, Gandung; Sudibyo, Desiderius Priyo; Setyowati, Kristina
Jurnal Ners Vol. 9 No. 3 (2025): JULI
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i3.47351

Abstract

Penelitian ini bertujuan untuk mengeksplorasi seorang pemimpin dalam berinovasi di sektor publik. Melihat sektor publik kebutuhan untuk memberikan pelayanan bagi masyarakat semakin kompleks. Menjadi seorang pemimpin wajib memberikan perubahan siginifikan bagi masyarakatnya sehingga taraf hidup masyarakat akan sejahtera. Tuntutan secara global yang harus berupaya mengikuti perkembangan zaman. Serta temuan-temuan penelitian Pemilihan teori transformasional ini melihat sosok pemimpin Kepala Desa Dadapan Kecamatan Pringkuku Kabupaten Pacitan yang memiliki ide-ide yang inovatif. Konsep dasar dari teori transformasional adalah karakter pemimpin yang kuat dalam memberikan motivasi dan dorongan untuk tim yang berinovasi. Penelitian ini menggunakan teori (Kharis et al., 2015) yang menjelaskan ada empat indikator pemimpin yang transformasional yaitu karisma, motivasi inspiratif, stimulasi intelektual dan perhatian yang individual. Kegunaan masa ini teori transformasional merupakan salah satu trobosan agar suatu organisasi tidak mengalami ketertinggalan. Penelitian ini menggunakan pendekatan kualitatif dengan metode wawancara. Yang menjadi objek penelitian yaitu kepala desa, perangkat desa dan warga RT yang menjadi tempat tinggal kepala desa. Kesimpulan penelitian ini adalah setiap indikator teori kemimpinan transformasional menunjukkan nilai positif di lapangan.
Analisis Kualitas Pelayanan Publik di Kantor Urusan Agama (KUA) Kecamatan Jebres, Kota Surakarta dengan Menggunakan Diagram Kartesius Aji Putri, Masykurotur Rizqi; Al-Azkiya, Muhammad Emir; Fazira, Arni; Orpa Dimara, Yemima Inanse; Setyowati, Kristina
JDKP Jurnal Desentralisasi dan Kebijakan Publik Vol. 6 No. 1 (2025): Maret
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jp1zsf60

Abstract

This study aims to analyze the quality of public services at the Jebres Subdistrict Religious Affairs Office (KUA) using a Cartesian diagram. This study uses a quantitative method with a survey approach. The data for this study were collected through the distributions of questionnaires at the KUA Jebres Subdistrict. The findings of this study show that there are five criteria that fall into quadrant A (need to be improved) in the Cartesian diagram, such as timeliness of service and employee problem-solving ability. Several criteria that fall into quadrants C and D, such as accessibility and employee appearance, are considered less important by the public, so they do not affect the overall performance of the KUA Jebres Subdistrict. Meanwhile, several criteria, such as the speed of the service process and the suitability of procedures, fall into quadrant B, which shows good performance and has met public expectations. In general, the quality of public services at the KUA Jebres Subdistrict is quite good, but there are several criteria that need to be improved, which are listed in quadrant A to ensure that the quality of services provided can meet public expectations. Keywords: Quality of Services, Cartesian Diagram, KUA Jebres Subdistrict, Surakarta
The Decision Of Pasar Jiwa Innovation Adoption In The Early Prevention Of Mental Health Issues At The Bubakan Health Center, Pacitan Regency Harmoko, Hendro; Setyowati, Kristina; Nugroho, Rino Ardhian
Jurnal Ekonomi Teknologi dan Bisnis (JETBIS) Vol. 2 No. 9 (2023): Jurnal Ekonomi, Teknologi dan Bisnis
Publisher : Al-Makki Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57185/jetbis.v2i9.70

Abstract

The research aims to analyze the stages of adopting the PaSar Jiwa innovation in the early prevention of mental health issues to address treatment gaps and social stigma. The method used is qualitative descriptive with the data analysis technique of the Miles and Huberman model. Data validity through triangulation technique, using data collection methods such as interviews, observations, and documentation. Research informants are doctors, nurses, and community health workers in the Bubakan Health Center area, selected through purposive sampling. Meanwhile, the informants for innovation adopters are selected using the accidental tal sampling technique. The research findings are as follows: Knowledge stage: 1) Indicator of knowledge about the existence of innovation. This indicator is influenced by two variables: individuals and communication behavior. The individual variable includes knowledge of solving mental health problems and cost savings. The communication behavior variable involves insufficient socialization to reach all community members. 2) Indicator of knowledge in using the innovation correctly. This indicator is influenced by individual variables indicating that handling is going well, while communication behavior is still limited due to a lack of human resources. 3) Indicator of knowledge about the functional principles of how and why the innovation works. This indicator is influenced by individual variables, where the implementers follow guidelines in carrying out the functions of the innovation. Persuasion stage: Characteristics of the innovation are influenced by four variables: 1) Relative advantage: measures comfort and satisfaction. The PaSar Jiwa innovation affects patient quality, making it advantageous. 2) Compatibility: measures consist of consistthe ency of values and adopters' needs for patient healing solutions.3) Trialability: influenced by the extent to which the innovation is gradually tested, facilitating adoption. 4) Observability: influenced by how visible the innovation is to others. Demonstrated through patient improvements, motivating adoption. Complexity does not affect this stage. Decision stage: Partial adoption of the innovation occurs, leading to quicker acceptance as adopters decide to receive the innovation. Implementation stage: The innovation is gradually tested despite uncertainty. Confirmation stage: Support and attitude of implementers/adopters confirm the sustainability of the innovation. Research suggests developing alternative methods to address the lack of mental health human resources. This could involve group discussions for adopters/patients, organized in each village with the involvement of community health workers and family members. Family support as listeners is crucial for individuals experiencing mental health disorders.
Co-Authors Aji Putri, Masykurotur Rizqi Al-Azkiya, Muhammad Emir Asep Yudha Wirajaya Atik Catur Budiati Basuki, Ayudya Fitri Chairudin, Moehhamad Desiderius Priyo Sudibyo, Desiderius Priyo Diana Tantri Cahyaningsih Didik G. Suharto, Didik G. Fazira, Arni Harmoko, Hendro Leny Noviani Nugroho, Rino Ardhian Orpa Dimara, Yemima Inanse Rutiana Dwi Wahyunengseh Senatama, Gandung Siti Khoiriyah sudarmo sudarmo Sudarsana Supriyadi Tuhana Ximenes, Manuel Yudi Rinanto