Claim Missing Document
Check
Articles

Found 2 Documents
Search

OPTIMALISASI LAYANAN DRIVE THRU DI DINAS PERPUSTAKAAN DAN KEARSIPAN PROVINSI JAWA TIMUR Bahari, Ivan Cahya Putra; Hidayat, Endik
Jurnal Progress Administrasi Publik Vol. 4 No. 2 (2024): Jurnal Progress Administrasi Publik (JPAP)
Publisher : Program Studi Administrasi Publik, FISIP, Universitas Tulang Bawang Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37090/jpap.v4i2.1298

Abstract

Optimizing the library drive-thru service is to improve the quality of a service owned by the East Java Provincial Library and Archives Office. This drive-thru service is in the form of a counter to serve the needs of library users without having to get out of the vehicle. Optimization of this public service aims to improve or increase the shortcomings of this drive-thru service so that it facilitates the services provided to users. The purpose of this research is to find out whether the services provided by the public services provided by the East Java Provincial Library and Archives Office are optimal or not. The focus of this research is Public Service Quality according to Zeithaml, Parasuraman, and Berry (in Hardiansyah 2011: 11) includes 5 variables consist of Physical Evidence, Reliability, Assurance, Responsiveness, and Attention. This type of research is descriptive with a qualitative approach. For data collection techniques used are interviews, observation, and documentation. The data analysis techniques used are data collection, data reduction, data presentation, exposure, and conclusion drawing. The research informants were library librarians. The results showed that the optimization of drive-thru services has advantages and disadvantages. The physical evidence criteria, it shows that it is still not optimal because there are still some facilities that are not suitable for functioning. The reliability criterion shows that it is good because the officer in charge of the drive-thru service has been given a briefing regarding the technicalities. For the guarantee criteria, it is good because it guarantees fast service and free rates for drive-thru services. For the responsiveness criteria, it is good because the officers are quite responsive in serving the visitors, then the last criterion of attention is still not good because there is still a lack of awareness of officers to smile when serving the visitors. The suggestion that can be given is to encourage more socialization so that this drive-thru can be known by more people.   Keywords: Optimizing; Drive Thru; Library;  Librarian
Pemanfaatan Limbah Peternakan dan Pertanian Desa Pondokrejo Melalui Pembuatan Pupuk Kompos Aini, Afifah Nur; Komariyah, Ayu Nur; Road, Dita Nurmala Ainur; Bahari, Ivan Cahya Putra; Munasiroh, Siti; Mukhlisina, Serli; Poetra, Muhammad Rafi Naufal; Rohmah, Alfi Husatir; Alfiana, Yesa; Arifah, Fathul; Munawaroh, Naifatul; Pradanha, Sinta Maharani; Paramita, Dina; Afandi, Ahmad; Hamid, Affan Maulana; Zahra, Aishaa Saffanah
BERBAKTI : Jurnal Pengabdian Kepada Masyarakat Vol 2 No 3 (2025): BERBAKTI: Jurnal Pengabdian Kepada Masyarakat | January 2025
Publisher : Fakultas Keguruan dan Ilmu Pendidikan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30822/berbakti.v2i3.3712

Abstract

Desa Pondokrejo memiliki aset pertanian dan peternakan skala kecil oleh warganya. Disamping produk utama berupa hasil pertanian dan peternakan, sektor ini juga menghasilkan limbah. Limbah yang tidak ditangani dengan tepat dapat menimbulkan masalah. Oleh karena itu, dilakukan Pengabdian kepada Masyarakat untuk menangani masalah limbah dengan pendekatan Asset Based Community Development (ABCD). Langkah pertama yaitu mengidentifikasi aset desa. Dari kegiatan ini diketahui bahwa limbah dapat dipandang sebagai aset (discovery). Selanjutnya dilakukan perumusan cita-cita bersama warga desa yaitu pemanfaatan limbah untuk mendukung hasil pertanian (dream). Pada tahap berikutnya dirancang kegiatan pelatihan pembuatan pupuk kompos dari limbah (design). Realisasi rancangan kegiatan pada Tanggal 18 Agustus 2024 di Dusun Pondokmiri, Desa Pondokrejo (define). Setelah kegiatan, diketahui bahwa warga merasa senang dan terbantu atas kegiatan ini. Mereka juga berencana untuk mengelola limbah pertanian dan peternakan untuk dijadikan pupuk kompos (destiny).