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All Journal Media Mahardhika Abdi Masyarakat Capacitarea : Jurnal Pengabdian Kepada Masyarakat
Utama, Andi Putra
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Social Sciences Other

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Journal : Media Mahardhika

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E-PURCHASING KATALOG ELEKTRONIK DAN KOMPETENSI PEGAWAI DALAM PROSES PENGADAAN BARANG DAN JASA TERHADAP KEPUASAN PELAYANAN PUBLIK Hakim, Adi Lukman; Basyah, Muhammad Ali; Rosiawan, Rizky Wahyudha; Utama, Andi Putra
Media Mahardhika Vol. 24 No. 1 (2025): September 2025
Publisher : STIE Mahardhika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29062/mahardika.v24i1.1423

Abstract

This study aims to determine the effect of the implementation of e-Purchasing Electronic Catalogues and employee competence in the procurement process of goods and services on public service satisfaction at the Lamongan District Education Office. This study uses a quantitative approach with a survey method. The research sample consisted of 105 respondents, including procurement officials, school principals, and procurement-related staff at the Lamongan District Education Office, selected using purposive sampling techniques. The research instrument used a closed questionnaire with a Likert scale. The data analysis technique used was multiple linear regression to test the partial and simultaneous effects between variables. The results showed that, partially, both the implementation of e-Purchasing and employee competence had a significant effect on public service satisfaction. Simultaneously, both independent variables also had a significant effect on public service satisfaction
Co-Authors Agasta, M. Dovan Yulian Asri, Yasir Ayunda, Nimas Basyah, Muhammad Ali Devi Febrianti Efendi, Muh.Ruslan Fajriyah, Naza Rahma Farisa, Sofi Alya Febrianti, Devi Hakim, Adi Lukman Naskhi, Rifqi Ahmad Sandi Nufus, Hayatu Putri, Dewi Arimbi Tri Jaya Rizky Wahyudha Rosiawan Sri Rejeki ST. Hadijah, ST.